1 to 1 of 1 Permanent IT Manager Jobs in Reigate with Remote Work Options

who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity for an IT Service Desk Manager to oversee and manage our IT Support team. … The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to deliver high-quality IT services. Where? Join our Service Delivery Team You will be responsible for: Managing … a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource available to adhere to contract SLA Quality checking technical support queues/calls Maintaining a more »