Helpdesk Engineer
Rochester, Kent, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Impreza IT
members to develop and implement IT policies and best practices. Documentation and Reporting: Maintain detailed documentation of technical issues, solutions, and client interactions. Essential Skills & Experience Technical Expertise: Knowledge of Microsoft 365 and Azure administration and troubleshooting in a 1st/2nd line role. Proficiency with Windows operating systems … and Microsoft Office Suite. Familiarity with networking concepts and technologies (e.g., TCP/IP, DNS, DHCP). Problem Solving: Strong analytical and problem-solving skills. •Ability to troubleshoot complex technical issues and provide effective solutions. Communication: Excellent communication skills. Ability to explain technical concepts to non-technical users clearly. … be capable of passing a DBS check Nice to Have but Not Essential: It would be great if you had some of the following skills, but don't worry if you haven't. We are serious about career progression so we will support you in acquiring these skills. Microsoft more »
Employment Type: Permanent, Work From Home
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