9 of 9 Permanent 1st Line Engineer Jobs in the South East

1st Line Support Engineer – Kent – Consultancy - £22,000-£28,000 + Excellent Benefits Overview: An exciting opportunity has arisen with an award-winning IT Managed Service Provider to join as a 1st Line Support Engineer. They are looking for a dynamic and … offering excellent customer service. Role & Responsibilities: Responding to inbound calls effectively Logging customer issues, queries and requests into the internal ticket management system Providing 1st line Server, Network & Desktop technical support Conducting hardware configurations and software installations Managing and working to internal and customer SLA's, escalating … clients An analytical problem solver who is able to work autonomously Package: Salary up to £28,000 Exam success reward Many more excellent benefits 1st Line Support Engineer – Kent – Consultancy - £22,000-£28,000 + Excellent Benefits more »

A leading IT Solutions provider is seeking an experienced 1st Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham. The 1st Line Service Desk … Support Engineer will be involved in resolving phone, email and remote enquires from IT and Telecoms customers. The role: Resolving 1st line calls as appropriate, ensuring that the call is closed accurately and efficiently. Handling support or service requests for; workstations, servers, networks, connectivity and … would be an advantage but is not essential - Full training will be provided! Further details will be provided once you have made an application. 1st Line Service Desk Support Engineer more »

IT Support Engineer (1st Line, Microsoft Partner) Waterlooville (Hybrid Remote) £25,000 - £29,000 + Training + Progression + Company Benefits Are you an IT Support Engineer looking to make a real impact in a dynamic IT support team who have gone from … ensuring user productivity and system performance, all while keeping clients informed throughout the resolution process. This role would suit an enthusiastic IT Support Engineer with experience in helpdesk support, a passion for solving technical problems, and strong communication skills. The Role: Act as the first point of contact … communication skills and a customer-focused approach Understanding of ITIL or Cyber Essentials frameworks is beneficial KEYWORDS: IT Support Engineer, IT Technician, 1st Line, 2nd Line, On Call Working. Reference No: 16165 If you are interested in this role, click 'apply now' to more »

1st Line Production Support Engineer - Hampshire or Staffordshire/Hybrid working - £28,000 per annum TrinIT Talent are looking for a 1st Line Production Support Engineer to join our customers team based in either Hampshire or Staffordshire depending on your … days of 2:00 PM to 10:00 PM UK time Strong knowledge of Windows Operating Systems Application support knowledge Provide first line support on helpdesk tickets for end customers Manage and monitor ticket queues, ensuring compliance with customer SLAs Update end customers on the status of their … in Word format to (see below) TrinIT Talent will consider applications based only on skills and ability and will not discriminate on any grounds. 1st Line Production Support Engineer - Hampshire or Staffordshire - £28,000 per annum more »

1st Line IT Support Engineer - Tonbridge - £26,000 - Great Training! Role : 1st Line IT Support Engineer Areas : Tonbridge Salary : £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for … a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This more »

Job Role: 1st Line Network Engineer Location: West Malling Salary: £25,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1st Line Network Engineer and become the first point of … contact for all network-related issues! Key Responsibilities: Provide first-line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge more »

Role : 1st Line MSP Engineer Location : Portsmouth Salary : £25,000 - £27,000 We are looking for a 1st Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with Cloud more »

Job Title: 1st Line Support Engineer Location: Southend-on-Sea (full-time onsite) Industry: Managed Service Provider Salary: £25,000-28,000 per annum (DOE) I have partnered with a growing MSP who are looking to expand their Service Desk team. You will be responsible more »

IT Support Engineer - Kent - £30,000 per annum + Excellent benefits + career development Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1 st Line Support Engineer to be responsible for ensuring all IT Systems are up … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS more »