126 to 150 of 315 Permanent Customer Service Jobs in the South East

our clinical staff have the tools and connectivity they need to deliver exceptional care. o Supplier Relationships: Manage and lead technical compliance for key service reviews with network suppliers, nurturing strong relationships for effective service delivery, ultimately supporting clinical teams. o Technical Design: As the network technical design … the responsibility of the Network. The post holder will provide strategic direction to manage and future proof all Network provisions, ensuring reliable and resilient service for all end users, together with reliable resilient network. The post holder will also have responsibility for ensuring that trusts network infrastructure systems, including … and Person Specification: The overall serviceability of the Trust Network, supporting RM Digital Operations in managing the contractual relationship with all contracted managed network service and support providers. Lead as the network technical design authority across all Network disciplines Lead and develop on all aspects of forward network strategy more »

Competitive salary between £28,000- £30,000 Hybrid working (1 to 2 days in the office) Free onsite parking Private medical healthcare Death in service benefit Eye tests Contractual sick pay Enhanced holiday entitlement increasing with years of service Monday to Friday, 37.5 hours per week About the … crucial role in the team, handling 1st & 2nd line technical support queries via telephone and remote tools. Strong communication skills are essential, both in customer interactions and team collaboration, while working within Service Level Agreements. You'll have the opportunity to learn new technologies and expand your technical … system documentation Handling SLA-based technical support calls Managing high volumes of tickets daily Essential key skills: Strong verbal and written communication skills Exceptional customer service skills Ability to prioritise work and meet deadlines Multitasking capabilities Logical and methodical approach to problem-solving Attention to detail Support for more »

a variety of support requests, ensuring all documentation is clear and keeping staff informed throughout the resolution process. - Collaborate on Projects: Work with the service desk manager to improve our IT systems and infrastructure, taking on projects that interest you. - Team Support: Assist the IT team with daily tasks … contributing to a positive and efficient work environment. - Ensure Great Service: Provide excellent customer service, maintaining a positive and friendly approach in all interactions with staff. - Flexible Assistance: Help with 1st line support tasks when needed, adapting to changes in workload and team needs. Qualifications and Experience more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

IT services and consultancy client of ours. Overview: This position is within the Cloud Infrastructure and Security team and will be responsible for supporting customer solutions, both for our customers and our internal systems, maintaining the infrastructure, servers, storage and network. Manage the day to day operations of the … solutions, including the underpinning technologies that form the infrastructure. Responsibilities: Ticket Management + customer service * Pick up and take ownership of customer tickets, complying to the ticketing processes * Triage and resolve, either individually or with the support of the wider team * Meet or exceed the customer SLA * Effective communication to the customer and within the team Infrastructure * Develop a general understanding of IT infrastructure and how each of the elements interact * Monitoring and identifying issues, owning through to resolution whilst working with the wider team when required Operating systems and software configuration * Develop an more »

A Hoddesdon based ERP solutions firm need a Technical Support Consultant/Software Support Consultant to provide support and consultancy services to their European customer base. The Technical Support Consultant/Software Support Consultant will need BI report writing/development experience along with knowledge of ERP systems and … development projects as well as a degree. The Technical Support Consultant/Software Software Consultant duties include: Provide courteous and prompt customer service in response to customer support requests. Assist customers with software installations and configurations on the various supported platforms, such as Windows and Linux. A … our work is recharged to our customers, so timesheets must be entered for all work and checked at the end of each day. Document customer solutions, both for internal reference and for customer benefit. Manage full life cycle Business Intelligence and reporting projects for customers, including design, planning more »

A Hoddesdon based business intelligence firm need an ERP Software Support Consultant/BI Consultant to provide support and consultancy services to their European customer base. The ERP Software Support Consultant/Business Intelligence Consultant will need some BI experience along with exposure to ERP systems and development projects. … Developer duties include: The role is office based in Hoddesdon; however, we are currently hybrid working between office and home Provide courteous and prompt customer service in response to customer support requests. Assist customers with software installations and configurations on the various supported platforms, such as Windows … the work is recharged to our customers, so timesheets must be entered for all work and checked at the end of each day. Document customer solutions, both for internal reference and for customer benefit. Manage full life cycle Business Intelligence and reporting projects for customers, including design, planning more »

Consultant. A Hoddesdon based business intelligence firm need a Software Support Consultant/BI Consultant to provide support and consultancy services to their European customer base. The Software Support Consultant/Business Intelligence Consultant will need some BI experience along with exposure to ERP systems and development projects. The … Consultant duties include: The role is office based in Hoddesdon; however, we are currently hybrid working between office and home Provide courteous and prompt customer service in response to customer support requests. Assist customers with software installations and configurations on the various supported platforms, such as Windows … the work is recharged to our customers, so timesheets must be entered for all work and checked at the end of each day. Document customer solutions, both for internal reference and for customer benefit. Manage full life cycle Business Intelligence and reporting projects for customers, including design, planning more »

Role : Service Support Salary/package: £42,000 to £44,000 per annum, private health, life assurance, 25 days holiday plus bank holidays Hours: 08:45 17:15 Monday Friday Site Location: Commutable from Crawley, Horsham, East Grinstead, Redhill, Croydon, Brighton and surrounding areas Company A leading manufacturing company … are looking for a Service Support. This position is ideally suited to those with experience of full-time field service work, who would prefer an in-house role The company have around 130 staff across UK, USA & Europe 115 staff in UK. They are well established with a … and see the flow of materials from goods in, to assembly (electrical/electronic & mechanical), test (system testing, analysis & fault finding) and despatch. Responsibilities Customer support through telephone, email or any other technology available. Dealing with issues and problems with customers in a logical and calm manner. Advanced remote more »

A Hoddesdon based business intelligence firm need a Technical Support Consultant/IT Support Engineer to provide support and consultancy services to their European customer base. The Technical Support Consultant/Support Engineer will need some BI experience along with exposure to ERP systems and development projects. The Technical … include: The role is office based in Hoddesdon; however, we are currently hybrid working between office and home during COVID. Provide courteous and prompt customer service in response to customer support requests. Assist customers with software installations and configurations on the various supported platforms, such as Windows … our work is recharged to our customers, so timesheets must be entered for all work and checked at the end of each day. Document customer solutions, both for internal reference and for customer benefit. Manage full life cycle Business Intelligence and reporting projects for customers, including design, planning more »

Field Service Engineer Toner Based Digital Printers Up to £45,000 based on experience level + package Home based with UK coverage Were working with a global business who specialise in the field of imaging, information, and document solutions. Due to continued growth and success, theyre seeking an experienced … Field Service Engineer. In this role, you will be responsible for the installation, maintenance, and repair of the companies catalogue of print on demand equipment, primarily toner-based presses, ensuring optimal performance and customer satisfaction. We are seeking someone located within reasonable commuting distance of Swindon, Oxford, Watford … maintenance to ensure equipment reliability and longevity. - Provide on-site technical support and training to customers, enhancing their operational efficiency. - Maintain accurate records of service activities, including job reports and inventory management. - Collaborate with the technical support team to escalate and resolve complex issues. - Stay updated with the latest more »

have: 2-3 + years within technical support Experience with the Autotask & Datto RMM platforms Ideal knowledge of Azure and O365 High levels of customer service/client facing experience Key duties Provide escalation for 1st Line support on IT and Service Desk requests. Deal with any … issues from the Service Desk Carry out onsite activities for support, installations and troubleshooting where it is not possible to fix remotely Provide ownership and innovation of the Service Desk and enable new features, improvements, and service level agreements. Assist and build all our internal support processes more »

and installing and setting up the Point of Rental application either in a cloud-hosted environment or on a physical server to meet a customer’s needs. Each environment is tailored to the number of users and add-on services purchased. Environments can be as simple as a single … VPN deployments). • Setup of Rental software and Point of Rental licensing. • Ordering of physical hardware and software licenses. • Collaboration across departments to coordinate customer deployments. Qualifications • Experience with leading a technical team while also being a team contributor, managing a team’s backlog • Strong problem-solving skills, attention … of progress. • Proficiency in Microsoft Windows operating systems and Office 365 applications. • Associate's Degree or Higher or equivalent work experience. • Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience). • Remote Windows Administration for offices of 1 to more »

Field Service Engineer | Horsham, West Sussex – mostly out on site in various locations throughout the South and South East | Full Time – 40 Hours per Week | £40,000 - £45,000 (depending on experience) Are you ready to elevate your career in the materials handling industry? If so, Industrial Crane Services … Skills: Knowledge of inverter is an advantage Knowledge of crane remote systems Electrically biased is essential Excellent communication skills, both verbal and written Excellent customer service skills Able to read schematic electric drawings Knowledge of LOLER inspections Computer literature – Excel, word etc Good attention to detail Problem solving … 48v, and 24v combined with mechanical machinery Good written and spoken English What will your role look like? Liaise with and reporting to the Service Director, as your line manager on all aspects of each job as required Accountable for completing crane servicing, repairing, testing, and maintaining equipment and more »

We have an exciting opportunity to join the Field Service Engineering team with one of the world's leading providers of automated warehouse solutions ! As a Field Service Engineer you will be responsible for contracted maintenance and repair of state of the art equipment including material handling and … for this position and a clean full UK Drivers Licence as you will be covering sites across the UK. Key Responsibilities for a FIELD SERVICE ENGINEER Mechanically; Reading assembly drawings, stripping and re-assembling with hand tools. Electrically; System testing, field wiring, system calibration, interpreting circuit diagrams Knowledge of … hydraulics and pneumatics Strong working knowledge of Siemens PLC S5 & S7 Experience with variable speed invertors and components Strong Attention to detail Service and repair of equipment on site Adhere to Health & Safety Guidelines Ability to write breakdown reports Strong communicator Qualifications, Skills and Experience for a FIELD SERVICE more »

laptops and other associated vendors You’ll find yourself engaging with customers to understand their current issues, working to resolve them and returning the customer to full productivity in a timely manner. You’ll be documenting the knowledge base with known resolutions, whilst continually monitoring customer systems. You … will have previous working experience within an IT Support Environment, providing resolution directly to the end user. You will need to have: Experience of service management toolsets used for remote monitoring and management, incident resolution, knowledge management and/or contract & asset management. Competent in networking, across WLAN, WAN … LAN configuration and troubleshooting. Knowledge of Windows Desktop Support and relevant technologies – Directory services, DHCP, DNS. Exceptional interpersonal and customer service skills and a “can-do” proactive attitude. Previous experience offering support of the core & common components of M365. Knowledge of Azure Active Directory and Office365. more »

role offers a full-time position with a salary ranging from £25,000 to £28,000 based on experience. Responsibilities : - Accurately and efficiently process customer orders - Handle customer queries and provide support - Update and maintain the CRM system with relevant data - Monitor and assist with sales and support … processes - Collaborate with other teams and senior management Skills and Experience : - Proficient IT Skills - Strong communication and customer service skills - Excellent attention to detail - Ability to work independently in a fast-paced environment The company offers a competitive salary, Monday to Friday work schedule, and a friendly and more »

IT Service Desk Team Leader Oxford £40,000 to £50,000 + Benefits Are you an experienced IT Service Desk Team Leader looking for your next challenge? We have an exciting opportunity for a passionate and motivated individual to lead a dedicated IT Service Desk team in … a dynamic and fast-growing environment. As the IT Service Desk Team Leader, you will oversee the day-to-day operations of our 10-person Service Desk team, providing Level 1 and 2 support. Your role will include leading and mentoring the team, managing workflows, and ensuring that … service levels and performance targets are met. This position requires excellent communication skills, a hands-on approach, and the ability to manage complex technical environments. Key Responsibilities: Lead the IT Service Desk team to provide exceptional customer service. Manage service requests, incidents, and problems, ensuring that more »

to join an MSP. Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by … customers with basic network and connectivity problems. Escalate complicated technical issues to the appropriate internal teams for resolution. Ensure timely and accurate recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking/… non technical individuals. Outstanding problem-solving skills and the ability to think analytically. Ability to work both independently and within a team environment. A customer focussed approach with a passion for delivering high-quality support. Full UK Driving License Benefits: Competitive salary Opportunity to develop and grow your technical more »

new team to enable effective and cost-efficient sourcing, adoption and management of Software, Security and Cloud services for customers. You will build a customer network through harnessing the range of solutions and services across their portfolio. Key Responsibilities: Making sure customers understand their proposition and the value Bytes … of solutions and services to existing customers. Create and drive sales pipeline and growth. Achieve and exceed sales targets. Strive to provide a positive customer experience. About you: Have you become established within a certain sector and now looking for a new area to push yourself? Been working weekends … years’ solid experience within another sector. Keen interest in the tech sector is desirable. Inquisitive mindset and approach that aids your understanding of the customer, their challenges, and objectives. Will strive to work hard to provide the best possible customer service. Enjoy building relationships with people and maintain more »

looking to expand their Support team. This role would be great for anyone that has hands on experience on experience of Desktop support and customer service. Key Responsibilities Previous experience working on a Service Desk or as part of a Desktop Support team. Have experience of working in … a customer facing application role. Have experience of Windows Server, Windows 10. Be experienced in supporting MS Windows (10 & 11), MS Office 365 and Teams. Possess a pleasant manner with the ability to build a rapport with people at all levels. Demonstrate outstanding customer service skills. A more »

MAIN RESPONSIBILITIES * As a Site Reliability Engineer (SRE) you will be supporting our 24/7 service Level Objectives (SLO) and our customer Service Level Agreements (SLA). * Monitoring key performance indicators on the platforms and working collaboratively with engineers across multiple teams and with external service … system. * Maintaining and monitoring the deployment pipelines and build processes for development, staging and production environments, managing 3rd party activities and preparing communications to service users in advance of any downtime. * Ensure the quality (e.g. security, resilience, performance) of the applications and cloud infrastructure we design and deploy, co … leaks, tracing bottlenecks in upstream networks, or database query optimization. * Onboarding new customers, including the provisioning of data within various connected system.to enable our service users * Working as part of a cross disciplinary team to identify key areas of improvement within the platform and build a solution, to automate more »

as and when required to meet specific operational objectives Aiding and support to colleagues in IT-related matters Ensuring that a high level of customer service and support is provided to all internal and external users Working on the provision and monitoring of servers and other systems Assisting … similar role Experience working with enterprise level networks Excellent attention to detail Good prioritising skills and ability to work under pressure Good communication skills Customer focus, with a proactive and results-driven approach Ability to multitask, prioritise and work under pressure Excellent accuracy and attention to detail Experience with more »

to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You’ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential … office location in rural Oxfordshire Part of a well-established team of technicians in a relaxed environment 23 days’ holiday per year, increasing with service - plus bank holidays and an extra day for your birthday. Holiday purchase scheme Pension scheme On-site parking Free tea & coffee If you want more »