1 to 15 of 15 Permanent Customer Service Jobs in Stoke-on-Trent

Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday Friday … shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota basis) Are you tech-obsessed and customer-focused with a passion for making a positive impact on the environment? If you enjoy the challenge of problem solving and finding solutions whilst … providing exceptional customer service on every call, then this could be the perfect role for you! About Us: GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which more »

Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge! As a Service Desk … build on their IT knowledge and skills. Hours of Work: Monday to Friday, 37.5 Hours per week (7.30am to 4 pm), Permanent, full-time Service Desk Technician Requirements: Proven Customer Service experience Outstanding communication skillsboth telephone and face-to-face Proficiency in MS Office and Windows Support … team and this role it will not suit candidates with technically specialist interests or qualifications such as cyber, programming and gaming or web design. Service Desk Technician Benefits: £28,000 per annum DOE Company events and team-building activities On-site parking for your convenience Access to our Employee more »

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. more »

providing top-notch support and troubleshooting services for desktops, servers, and software. Your role will require the highest level of technical proficiency, responsiveness, and customer service. Self-motivation, self-confidence, and enthusiasm are qualities that would serve you well in this role. Must be able to drive and have … Basic Networking Knowledge - LAN/WAN Office 365 Excellent communication skills and team player Be decisive and have the passion to problem-solve Strong customer/client service Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users Proficient with Windows 10/11 If you have experience … to-date CV . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

Service Desk Engineers - 1st & 2nd Line Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and our dedicated support team will help our … time basis working any five days from seven between 07:00-23:00. In return, we offer a competitive salary, generous bonus scheme, long service recognition and a wide range of other benefits. The starting salary for this position is competitive increasing to £28,330 per annum upon successful … and Experience Exceptional listening skills. Fluent/Native verbal and written communication skills in Spanish. Good communication skills in English. Motivation to put the customer first. Effective problem solver. Passion for adhering to policies and procedures. Willingness to learn. Ability to multi-task; with strong attention to detail. Displays more »

within Administation. Join our innovative team at our new purpose-built facility, where we are committed to becoming the market's leading one-stop service, repair, and paint shop. We pride ourselves on taking excellent care of our employees and fostering a forward-thinking work environment. Key Responsibilities: Telephone … department to ensure the correct parts are allocated to each job. Accounts Support: Assist the accounts administrator with PO requests, system updates, and filing. Customer Interaction: Request start-up numbers from our customers as needed. General Administration: Perform general administrative tasks and ad hoc duties to support smooth operations. … Experience: Proficiency in Microsoft Office and general computer literacy. Excellent customer service skills. Previous administrative experience is desirable. Strong organisational skills with the ability to prioritise tasks efficiently and manage varying workloads. If you are organised, efficient, and ready to be part of a forward-thinking company, it more »

and a commitment to innovation, they pride themselves on the ability to meet the unique needs of our clients through precision engineering and outstanding customer service. Position Overview: They are seeking a highly skilled and experienced Structural Steel Estimator to join our dynamic team. The ideal candidate will have more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »

internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »

internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »

internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »

a multinational holdings company, the business is a Scania approved dealership with depots and garages nationwide. They have a reputation for providing a fantastic service and are continually receiving new contracts and work offering stability. They also truly invest in their staff through providing healthcare plans, gym memberships and … liaising with the part department to ensure the workshop is fully stocked. In addition you will be expected to uphold a professional and courteous service to customers. The role would suit a HGV/PSV Technician who is looking for a new role that offers great job security whilst more »

a multinational holdings company, the business is a Scania approved dealership with depots and garages nationwide. They have a reputation for providing a fantastic service and are continually receiving new contracts and work offering stability. They also truly invest in their staff through providing healthcare plans, gym memberships and … liaising with the part department to ensure the workshop is fully stocked. In addition, you will be expected to uphold a professional and courteous service to customers. The role would suit an HGV/PSV Technician who is looking for a new role that offers great job security whilst more »