4 of 4 Permanent IT Analyst Jobs in Tyne and Wear

delivery as well as ensuring that our services are both robust and resilient at all times. An opportunity has arisen for a PC Support Analyst to join the Digital Services Team at Northumbria Healthcare NHS Foundation Trust. Working as part of the Service Support Team, you will be responsible … by the Service Desk. The post will be based at the Manufacturing and Innovation Hub premises in Seaton Delaval, providing on-site support for IT hardware and systems, as well as support services to other Trust sites such as North Tyneside General Hospital, Hexham General Hospital, and the Northumbria … the closing date once the required number of suitable applications have been received. Main duties of the job The role of the PC Support Analyst is to support existing PC equipment and software application, along with the deployment of new equipment and software. Job responsibilities To assist in providing More ❯

with the wider infrastructure teams helping to define support requirements and improvements to service across Compute and Storage services. Act as a technical support analyst within the team for complex support issues and critical situations in the owned technology areas. Assist in improving the Compute & Storage services, propose and … services. Understand the critical needs of the business and escalate urgent issues to minimize the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Candidate Specification Degree or equivalent … relevant qualification in an IT related discipline or relevant industry experience. Knowledge of basic software, networking, and hosting concepts. Excellent verbal and written English communication skills. Experience in a service desk support role, ideally working to SLAs. Experience in administering and operating enterprise infrastructure environments, with Microsoft Technology stack More ❯

This is an exciting opportunity within the IT operations centre based in Newcastle. Working as part of the 2nd line support team possessing an excellent technical knowledge at a 2nd line level, supporting Windows endpoints, peripherals, mobile devices, business critical applications, infrastructure services and technologies. The role will be … the ITSM system and maintain full documentation including knowledge articles. Knowledge & Experience: You will need to exhibit the behaviours required to successfully drive excellent IT service delivery and help support the maturity and service delivery within IT Operations. Essential: Industry related NVQ Level 3 or equivalent IT … Certification Desirable Azure AD Administration Working knowledge of Intune (MDM) Windows Deployment (SCCM) Office 365 Security and compliance. ITIL v3 or 4 Foundation IT vendor technical Qualifications in, e.g. Microsoft or Cisco Certifications. Apply today to be considered we have a start date as ASAP More ❯

Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and … customer-focused service. This is an excellent opportunity for a driven 2nd Line IT Engineer to join a growing team where every day brings fresh challenges and learning opportunities. With a hybrid working setup, you'll enjoy the flexibility to work both remotely and from the office in Newcastle … city centre. 2nd Line IT Service Desk Analyst Newcastle City Centre/Hybrid £25,000 - £33,000 Daily Duties: Handling 1st line escalations and 2nd line support tickets , ensuring issues are resolved efficiently. Troubleshooting hardware, software, and network issues both remotely and onsite. Managing and maintaining IT More ❯