1 to 25 of 210 Permanent Customer Engagement Jobs in the UK

and digital priorities, and overseeing the development and implementation of marketing technology solutions such as digital journeys, marketing automation, and analytics tools to enhance customer engagement and drive business growth. As a key leader of a cross-functional group of tribes of over 200 people, including operational stakeholders … transition states. It also leads the effective identification and management of dependencies across the Digital and Marketing value stream to create a fully omnichannel customer experience through coordination with adjacent value streams. Skills & Experience Required Stakeholder Influencing & Management - ability to influence change across multiple stakeholders at MD & Exec level … strategic vision and roadmap for a product, ensuring alignment with business objectives, and leading cross-functional teams to deliver high-value solutions that meet customer needs and drive business growth. Business Architecture developing and analysing multidimensional models of the operating model that bring together people, processes & technology to achieve more »

Development: Ensure all team members have the correct level of skills and knowledge. Technical Reviews: Actively participate in technical reviews, ensuring the highest standards. Customer Engagement: Respond appropriately to customer demands, ensuring satisfaction and addressing any issues. Ideal Candidate Profile: Experience: Minimum 4 years in an engineering more »

ACCOUNTABILITIES Develop and execute captivating B2B & B2C email marketing campaigns. Identify and cultivate target audiences, actively maintaining and expanding their email lists. Create personalised customer journeys to elevate engagement levels. Proactively devise and manage communication calendars for both customer engagement and public relations. Collaborate closely with … with the ability to manage multiple campaigns simultaneously. Excellent communication and collaboration skills. DESIRED ATTRIBUTES Creative thinker with a passion for email marketing and customer engagement. Detail-oriented with a commitment to delivering high-quality work. Ability to work independently and as part of a team. Adaptability to a more »

driver for social mobility. Department The Transition Manager is a mid-level member of the management team, with specific accountability of protecting operational and customer service through business readiness, and service gatekeeping. They are a day-to-day lead for the delivery of services being transitioned to a live … efficiently and effectively, whilst managing risks related to new, changed, or retired services. Excellent stakeholder skills internally to ensure service transition to meet our customer needs and requirements. Ensuring alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing roadmap alongside … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX more »

strategy working closely with the executive committee and senior stakeholder to convert market leading innovations in product ready innovations. With a background in developing customer facing, cloud hosted financial services products this Senior Product Owner will be responsible for the analysis of the company's existing customer engagement … skills: At least 10 years experience working within a product management or ownership ideally gained working within financial services Demonstrable experience leading on complex customer facing digital product development ( Extensive executive committee and board level stakeholder engagement Experience creating product roadmaps ability to identify and fix product roadblocks … excellent progression opportunities then please click apply now to be considered. Senior Product Owner £95,000 - £105,000 plus benefits Product, user stories, stakeholder engagement, agile, roadmaps, Financial services, banking more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »

Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. We are seeking a dynamic CRM & Loyalty Manager to join our team at the Retail Support Centre in Warrington. … play a pivotal role in supporting both retail stores and online teams to develop our CRM loyalty programme. Your mission will be to maximize customer value, retention, and engagement through data-driven strategies, personalized campaigns, and multi-channel customer journeys. Key Responsibilities: Develop and implement multichannel CRM … strategies to enhance customer engagement, retention, lifetime value, and revenue. Utilise customer data to guide decisions, optimise CRM initiatives, and produce performance reports with actionable insights. Manage the operation of the Club Card loyalty programme, AG+, and VIP initiatives. Source new benefits, promotions, events, and rewards for more »

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our clients products and services. Your deep understanding of network security technologies, coupled with strong communication … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinets solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. Proof more »

at competitive prices. - Sales & Marketing: Develop and implement sales and marketing strategies to drive business growth and market share in the folding carton category. - Customer Engagement: Work closely with the area sales managers to understand customer needs, provide technical support, and ensure high levels of customer more »

driven leader to undertake a fulfilling role as the Programme Interface Team Leader. Utilising your leadership skills and experience in coordinating technical experts and customer relationships, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely … development of, and management of, Service Level Agreements, order book, reporting and metrics for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and external Programme/Tech Centre stakeholders. What will you be responsible for? Leading, coaching and developing a team at more »

Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »

copy etc.) and ensuring our tone of voice is consistent. - Work with Digital team and Group Senior CRM Manager to ensure our emails are customer-centric with clear journeys, managing the creation of landing pages or content pages as needed. - Proposing new or creative testing initiatives with the aim … of increasing customer engagement. Implementing test and learn methodology and always iterating on testing plan. - Collate accurate reporting on email campaigns in line with targets and KPIs, recommending follow up actions. - Look to automate emails where possible and build out a CRM email plan that drives customer lifetime … value (LTV) and retention - Managing our customer database in Ometria, understanding the database and utilising Ometrias features to increase personalisation and send more relevant communications to customers. Desired Knowledge Skills & Experience - Two years of Marketing Experience in a retail environment . - Working knowledge of an Email Service Provider and more »

intelligence, conducting insightful market research, and contributing to the strategic forecast, planning, and management of the e-commerce product portfolios. The role demands a customer-centric professional who can navigate the nuances of online consumer behaviour with finesse. A robust understanding of CRM platforms, particularly Salesforce, is essential to … deliver tailored customer experiences and drive business growth. Candidates should exhibit a blend of analytical prowess and creative thinking, with a proven track record of managing e-commerce initiatives. The ability to interpret market trends, coupled with a keen eye for detail, will be key in shaping the future … considered for this integral role, applicants are expected to demonstrate: - Proficiency in CRM software, particularly Salesforce. - Experience in e-commerce, with a focus on customer engagement and retention. - Adeptness in market research and intelligence gathering. - Strong planning and forecasting abilities. - Excellent communication and collaboration skills. If this resonates more »

an experienced dedicated team of engineers within our Rail Division, with the opportunity to work on some exciting large-scale projects. Working with the customer engagement during the Infrastructure implementation and testing phases, you will manage engineers tasks and work on a given project to ensure Implementation and more »

seeking an International Coordinator to manage our repatriation services globally. This role requires a professional who combines efficiency with empathy to understand and meet customer needs effectively. Responsibilities: Communicate with customers via phone, providing empathetic and professional support for enquiries, invoice issues, and complaints. Accurately enter and manage customer data in our system, ensuring complete and accurate information. Resolve customer issues through detailed research and follow-up. Upsell our services and products to enhance customer engagement and satisfaction. Efficiently direct calls to appropriate staff as necessary. Represent the company at various events like exhibitions, chamber more »

promotes their business and services. To plan, schedule, and publish engaging content on social media platforms to drive brand awareness, increase followers, and enhance customer engagement. To monitor digital trends, industry developments, and competitor activities to stay up-to-date and optimise their activities. To interact with their online more »

Manager. Utilising your leadership skills and experience of capability management, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely with the technical capability areas within Materials and Analytical Science to ensure effective communication of service capability … to provide proactive management of technical capabilities, working to highlight and mitigate risks for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and external Programme/Tech Centre stakeholders. What will you be responsible for? Providing support and governance across Materials and more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »

description: What you will do We are seeking a dynamic Support Technical Account Manager to serve as a pivotal link between our Sales and Customer Support teams. The ideal candidate will ensure that our customers derive maximum value from our products, fostering strong relationships that enhance loyalty and satisfaction. … How you will do it Act as a liaison to bridge the gap between sales and customer support, ensuring a seamless customer experience. Manage customer accounts as the primary point of contact, coordinating with cross-functional teams to address their needs and challenges. Comfortable working in a … fast-paced environment. Proactively engage with customers to provide ongoing support, training, and assistance, ensuring they fully leverage our products. Develop and maintain robust customer relationships, enhancing loyalty and advocating for their needs within the company. Listen to customer feedback, collaborate with internal teams to devise effective solutions more »