Permanent Customer Service Jobs in the UK

126 to 150 of 2,099 Permanent Customer Service Jobs in the UK

Service & Aftersales Manager

Manchester, North West, United Kingdom
Detail 2 Recruitment Ltd
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction … mining, materials handling and environmental services providers. Service & Aftersales Manager - The Rewards Competitive salary Monday Friday 08.30 16.45 33 Days holiday (including Bank Holidays) Pension Scheme Death in service Free parking Service & Aftersales Manager - Requirements Engineering qualification would be an advantage Knowledge of trucks, skips, cranes & hydraulics … advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer more »
Employment Type: Permanent
Salary: £30,000
Posted:

Senior FX Dealer

City of London, London, United Kingdom
Screen International Group
dealers to build strong relationships with key stakeholders at the Financial Director and Managing Director levels. In this role, you'll deliver top-notch customer service and partner with clients to meet their FX needs. Key Responsibilities: Relationship Building: Develop and maintain relationships with key stakeholders to present … direction of the FX proposition. Market Engagement: Use your extensive knowledge of FX markets and external providers to drive wallet share and FX turnover. Customer Service: Provide exceptional customer service and act as a partner to clients, addressing their FX needs. Pricing Negotiation: Negotiate FX pricing … to post-sales support. Requirements: Background or knowledge in Foreign Exchange sales (corporate or private brokerage). Portfolio Management: Proven experience in managing a customer portfolio with positive results. Sales Environment: Ability to thrive in a busy sales environment and meet tight deadlines. Technical Skills : Proficiency in internal MI more »
Employment Type: Permanent
Posted:

Customer Service Representative

Whiteley, England, United Kingdom
Copello Global
This is a 9 months contract covering maternity Copello have partnered with our client in Defence Services, in the recruitment of a Service Desk Operator to support Incident Logging and Resolution elements of the Service Desk function and processes. The successful candidate will take on the responsibility of … providing first class customer service to all the businesses managed contracts. This is a customer-focused role requiring the ability to identify and separate strategic, critical and important information and complex problems, therefore strong analytical skills and excellent attention to detail are imperative. In addition, you will … have: A high level of customer service and the ability to manage expectations Strong IT knowledge of Microsoft Office & Fault Management software Ability to ask challenging questions to gain information Confidence to participate in group discussions Ability to confidently make sound decisions and communicate at all levels of more »
Posted:

Field Service Engineer - Oxfordshire

East Anglia, United Kingdom
Hybrid / WFH Options
Sartorius Corporate Administration GmbH
and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »
Employment Type: Permanent, Work From Home
Posted:

Field Service Engineer - Oxfordshire

East Hagbourne, England, United Kingdom
Sartorius Corporate Administration GmbH
and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »
Posted:

Customer Service Advisor-Crewe

Crewe, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Assurant
Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Senior Management Information Analyst

Leicester, Leicestershire, United Kingdom
Hybrid / WFH Options
Confidential
various systems, primarily Power BI. Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next Customer Service Online Operations across our contact centers. What you'll be doing: Take ownership of report implementation from understanding and clarifying requirements through … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and more »
Posted:

IT Service Desk Analyst

Chorley, Lancashire, United Kingdom
ABS Commercial Solutions
Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. … To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

German Speaking Customer Support Advisor

Feltham, London, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Scheduling & Administration Coordinator

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Interaction - Huntingdon
team on a full time permanent basis. Monday - Friday 8:30 - 5pm. You will be a confident communicator, have had experience working in a customer service/administration eviroment and enjoy being on the phone! The role will require some lone working and the ability to multitask and … use initiative! Offering a salary of £25,000 depending on your experience. Main responsibilities: · Scheduling service work for engineers · Ensure parts are in stock before arranging service work · Receiving inbound calls, dealing with queries and providing a high level of customer service · Making outbound calls to … contact customers when installation/service work has been scheduled. · Taking payments over the phone · Invoicing Skills required · Excellent telephone manner · Confident understanding and experience of Microsoft Office · Knowledge of Quickbooks (desired not essential) · UK Driving licence · An ability to prioritise and balance multiple workloads · Customer Service more »
Employment Type: Permanent
Salary: £24,000
Posted:

Technical Customer Support

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
GivEnergy Ltd
Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday Friday … shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota basis) Are you tech-obsessed and customer-focused with a passion for making a positive impact on the environment? If you enjoy the challenge of problem solving and finding solutions whilst … providing exceptional customer service on every call, then this could be the perfect role for you! About Us: GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which more »
Employment Type: Permanent
Salary: £24,000
Posted:

AV Electronics Field Service Engineer

Maidenhead, Berkshire, South East, United Kingdom
TRS Consulting
AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Service Advisor - Transport

Radlett, Hertfordshire, United Kingdom
Think Specialist Recruitment
Do you have previous experience within the Transport industry? Have you got great communication skills with the ability to provide good customer service? Would you be interested in working within the technical world? Think Specialist Recruitment are delighted to be working with a fantastic company based within the … Some of the duties will include: Answering the calls and accurately logging all contact onto the system Progressing cases until resolution, making sure the customer is always kept up to date Logging all bugs, requirements and issues Escalating customer cases to the Manager where necessary Liaising with technical … staff to ascertain the best way to solve issues Liaising with colleagues and customers to provide a professional service Fault finding to resolution Offer advice to customers on new features to create more sales opportunities Update IT systems as necessary to maintain a contact database The suitable candidate: Good more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

Trainee IT Support Engineer

Glasgow, Glasgow City, City of Glasgow, United Kingdom
Red Mosquito Limited
Contract : Full time, Permanent We are Red Mosquito Ltd; we are recruiting and we want you! Red Mosquito are IT support specialists and managed service providers based at our Operations Centre in Glasgow and in Edinburgh. We're in the business of providing top quality IT services driven by … technology. Our team of experienced engineers operates throughout Scotland doing the technical stuff so that our customers IT systems run efficiently and seamlessly. Our Service Desk team delivers technical support and consultancy to SMEs throughout Scotland, assisting with infrastructure, hardware and software issues. Our high quality support is delivered … develop an integral role within the team. The successful candidate will be interested in developing a career in IT Consultancy and will demonstrate excellent customer service skills alongside an aptitude for learning different applications and systems. We offer great opportunities for training & development, leading to career progression, with more »
Employment Type: Permanent
Posted:

2nd Line IT Support Engineer Bristol Up to £35,000

Bristol Area, South West, United Kingdom
Oscar Associates (UK) Limited
are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises in providing excellent customer service and provides efficient and highly knowledgeable IT support to its customers. Due to … support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer service and working quickly and efficiently. If necessary you would escalate more complex issues to the 3rd line team. Maintain and support Microsoft … Project work, working hand in hand with the projects team What we are looking for: We are searching for someone with exemplary communication and customer service skills, who is comfortable in fast paced high pressure environments. You will also be willing to upskill and develop your own skills more »
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Architect

London, United Kingdom
Hybrid / WFH Options
Confidential
the Alten Group in early 2022. Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service. Ensure the team understand infrastructure and system characteristics, and create visions of customer … development of junior colleagues by modelling desirable behaviours Provide regular technical architecture landscape updates, status, and development information to management Ensure alignment of Managed Service capabilities to the overarching business strategy, enterprise architectural design and support organisational Leads in the development and achievement of Technical Roadmaps Responsibilities: Provide expert … customers' senior technical and management staff Manage direct reports as per organisation structure Maintain clear contextual understanding and knowledge of technologies which underpin the customer technical landscapes and their interdependencies Develop and maintain an in-depth understanding of customers' environments and requirements to identify areas where we can add more »
Posted:

Customer Service Advisor - Finnish or Swedish Speaking

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
GHRC Ltd t/a Customer Talent Search
Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in Finnish or Swedish language Salary £28,500 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway or Sweden taking Inbound general customer service calls. You will act as the first point of contact for my client and use their CRM/IT system to log more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Field Service Engineer (White Goods / Domestic Appliance)

Oxford, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Field Service Engineer (White Goods/Domestic Appliances) Salary : £28,000 - £38,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Oxford Are you … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer (White Goods / Domestic Appliance)

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Field Service Engineer (White Goods/Domestic Appliances) Salary : £30,000 - £40,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Nottingham Are you … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Customer Service (German/Dutch/Spanish/ Norwegian)

Cardiff, Wales, United Kingdom
Pyramid Consulting, Inc
Immediate need for a talented Customer Service (German/Dutch/Spanish/Norwegian) . This is a 06+ Months contract opportunity with long-term potential and is located in Cardiff, UK (Onsite). Please review the job description below and contact me ASAP if you are interested. … Job ID: 23-00856 Pay Range: GBP 30K/P.A (Gross) Key Responsibilities: Handle phone calls with customer queries and provide resolution to end users Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case … per client specifications to the immediate lead as applicable Work independently and within a team Communicate well with internal and external contacts Provide exemplary customer satisfaction Meet quality standards on all handled contacts Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »
Posted:

Customer Support Technician

Essendine, District of Rutland, Rutland, United Kingdom
CEH Recruitment
Our client based in Essendine is looking to recruit a Customer Support Technician on a fulltime permanent basis due to a department expansion. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve excellent … customer service but also the IT side to resolve technical queries. (more detailed IT problems are escalated up through the proper channels). The role will also involve taking inbound calls and trying to resolve the problem whilst the customer is on the phone and this will … description is available for all suitable candidates. To be considered for this role you will have a real interest in IT and also have customer service experience. The role is 9 to 5 Monday to Friday but one week out of 8 you will cover the phones out more »
Employment Type: Permanent
Posted:

Information Technology Service Desk

Birmingham, Warwickshire, United Kingdom
Confidential
Are you looking to join an award winning organisation that can offer great career progression? Are you passionate about technology and delivering great customer service? Then this could be the role for you. Due to expansion within their team, our client, a highly recognised global brand, is looking … to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft … be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent customer service and can demonstrate this. The Benefits Once trained flexible working is available Excellent Career development and financial support for future development Private more »
Posted:

Customer Service Engineer

West Malling, Kent, South East, United Kingdom
Pearson Whiffin IT & Digital
Customer Support Engineer Covering South East We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries. Key Responsibilities: Provide hands-on technical … a large client base. Execute installations, upkeep, and repairs of equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customer service standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions … for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a more »
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Service Engineer

South East, Brent, Greater London, United Kingdom
Pearson Whiffin Recruitment Ltd
Customer Support Engineer – Covering South East We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries. Key Responsibilities: Provide hands-on technical … a large client base. Execute installations, upkeep, and repairs of equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customer service standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions … for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a more »
Employment Type: Permanent
Posted:

Charles River SME Support Analyst

London, United Kingdom
Confidential
be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Putting a new service in place so that there will also be some external support service for CR to back this person up. Users based in London … a bonus. Demonstrable ability to liaise with stakeholders at all levels to develop requirements to develop technical solutions. Strong attention to detail and excellent customer service orientation. Certifications are highly regarded. Ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise information … ideas to stakeholder and display excellent interpersonal skills Creativity : Creativity is needed to help invent new ways of approaching problems and developing innovative applications. Customer-Service : When dealing with clients and other team members, you need good customer service skills to answer questions and fix issues. more »
Posted:
Customer Service
10th Percentile
£22,731
25th Percentile
£25,250
Median
£32,038
75th Percentile
£47,500
90th Percentile
£62,500