Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
Strong working knowledge and experience in IT Service Management. Experience in compiling, creating and maintaining a Service Catalogue. Experience in operating within a ServiceIntegrationandManagement framework. Experience in Service Architecture. ITIL v.4 Foundation. Demonstrable line management experience. Benefits and Rewards When you join our team, you can expect More ❯
in the team. The ability to multi-task, keep accurate logs, and provide reports on progress. Experience of operating within a multi-supplier/SIAM support model. Ability to adapt personal communication style to the style of others, develop rapport, and stay calm under pressure or when escalating issues using More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
a Major Incident Management role, preferably in a managed services environment. Qualifications:ITIL Foundation certification (or equivalent) is essential; additional certifications like ITIL Intermediate, SIAM Foundation, or Lean Six Sigma are desirable. Skills:Excellent problem-solving abilities, strong communication skills, and the capacity to explain complex technical issues in layman More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
Architect to have: Ability to grasp complex technical information quickly, assimilate and explain to non-technical audiences. An understanding of Serviceintegrationandmanagement (SIAM) methodologies. An awareness of ITSM Tooling technologies and how they can be used and configured to best serve our customers. Experience in Cloud based ServiceMore ❯
SIAMService Delivery Manager/Lead Rate : £400 per day (All Inclusive) Location : Paddington, UK Contract : 6 Month Contract + Key Responsibilities & Requirements: Lead the SIAM Tower, overseeing serviceintegration, governance, and delivery across multiple suppliers. Ensure compliance with SOWs and SLAs, driving accountability for performance and continuous improvement. Build … and implement the SIAM Target Operating Model and manage interdependencies across providers. Coordinate governance forums (daily to quarterly) and lead performance, CSAT, and CSI reviews. Act as the key liaison between business stakeholders andservice providers, ensuring alignment with customer strategy. Drive issue resolution, manage escalations, and proactively identify and … mitigate operational risks. Ensure process compliance andservicemanagement tool usage across all providers. Provide leadership and mentoring to SIAM team members, ensuring operational efficiency and excellence. Strong stakeholder management, communication, negotiation, and analytical skills required. Please apply with your up to date CV in English. More ❯
Role : Transition Architect Location : London, UK The company: Wipro is an exciting organization to work for. We ranked as a “Top Employer” as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including More ❯