1 to 25 of 36 Permanent Service Desk Engineer Jobs in the UK

Service Desk Engineer Are you a Service Desk Engineer looking for your next exciting opportunity? A brand-new position has arisen for a Service Desk Engineer to join a leading manage service provider in Cambridge where you will be providing … Microsoft based support across their wide range of clients. As the Service Desk Engineer, you will be expected to be based five days a week on-site in St Ives, Cambridge. You will be expected to have experience of Windows applications as well as Office 365 and … ideally knowledge of networks. This is a great opportunity for an ambitious Field Service Engineer to further develop their career. The Service Desk Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. More ❯

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a … support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order for your application to be reviewed. Come and join the Littlefish team! Worklocation:Nottingham(Remote) (7am-7pm, 4 on … you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off … the office once a month for team meetings and carry out your first 6-week training in the office.Reporting into the 24/7 Service Desk Team Leader, as a Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service More ❯

Service Desk Engineer 24/7 When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Worklocation:Nottingham(Remote) Salary … you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off … the office once a month for team meetings and carry out your first 6-week training in the office.Reporting into the 24/7 Service Desk Team Leader, as a Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service More ❯

over the world, making us the true global employer of choice. What you'll be getting up to: We are looking to hire a Service Desk Lead Engineer to join our global team in Technology to oversee and drive excellence within our Tier 2 - Global Service Desk Team . As a key technical leader, you will ensure efficient incident resolution, problem management, and service request fulfillment while upholding ITIL best practices. This role is pivotal in bridging Tier 1 and Tier 3 support teams as well as implementing process improvements while maintaining high … customer satisfaction through proactive support strategies. As the Service Desk Engineer Lead you will play a crucial role in mentoring engineers, managing escalations , and improving service quality . You will work closely with cross-functional teams to enhance operational efficiency and drive automation in collaboration with More ❯

The role and what you'll be getting up to on a day-to-day basis: Littlefish is recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is a home-based position on a 4 on … office once a month for team meetings and carry out your first 6-week training in the office. Reporting into the 24/7 Service Desk Team Leader, as a Service Desk Engineer, you will provide effective technical support to Littlefish's contract customers. The … Service Desk Engineer will resolve desktop, laptop, printer, and application issues, as well as performing network/server troubleshooting and administration. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role More ❯

Service Desk Engineer Redgate is looking for a Service Desk Engineer to work in its IT organisation. You will be responsible for the 1st and 2nd line IT support for internal users, including logging tickets, analysing and resolving issues, tracking trends and escalating where … for IT issues and, through proactivity and initiative, you will ensure our users get first-class IT support. What makes you Redgate's next Service Desk Engineer? You're ready to progress your Service Desk journey in a growing tech business. You want to work … will be discussed, alongside the expectations for the specific role you have applied for. For your information, the general principles for this role are: • Service Desk roles are still primarily office based and currently have the expectation of 3 days minimum in the office per week. At Redgate More ❯

Service Desk Engineer – On-site Our client is urgently looking for an experienced Service Desk Engineer to join their team on a permanent basis. Please note, the role is on-site 5 days per week. You will be rewarded with an excellent salary, as … well as a brilliant benefits package including bonus, commission pay, annual leave, pension scheme, on-site parking any many more perks! Service Desk Engineer – Key Skills: Microsoft Office Suite and Windows OS – Must First Line Support Incident Management Hardware and Software Troubleshooting Network Support Communication – both internal … and external Service Desk Engineer – On-site Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and More ❯

Job Title: Service Desk Engineer Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time Weekly Shift Rota: Early: 8:00am - 4:30pm and Late: 9:30am - 6:00pm .Overview: Our client, a provider of IT support services to businesses, is seeking an experienced Service Desk Engineer to deliver technical support to their customers in a service desk environment. The ideal candidate should have a strong technical background to ensure that issues are resolved quickly and effectively. Support will mostly be provided remotely; however, there may be occasions that require … Autotask system and ensure timely customer updates Resolve incidents in line with SLAs, escalating when necessary Enhance first-time fix resolution times and drive service improvement within the service desk Communicate effectively and promptly with customers Maintain accurate documentation in the centralised management database On-site support More ❯

Service Desk Engineer Are you a Service Desk Engineer looking for your next exciting opportunity? A brand-new position has arisen for a Service Desk Engineer to join a leading manage service provider in Cambridge where you will be providing More ❯

2nd Line Support Engineer - Service Desk - Plymouth 2nd Line Support Engineer - Service Desk - Plymouth Full driving license is required for this role Salary: up to £32.5k 2nd Line Support Engineer required for a leading client based in Plymouth. We are seeking a skilled … Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team in a unique split-role position. This role is divided equally between onsite and multiple client sites. This is an excellent opportunity for an IT professional from a single IT environment looking … to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider. In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving More ❯

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider … is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you. What You'll Be Doing: Providing 1st, 2nd & 3rd line … software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and More ❯

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider … is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you. What You'll Be Doing: Providing 1st, 2nd & 3rd line … software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and More ❯

Service Desk Engineer Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a Service Desk Engineer, you ll provide first-line technical … development, and exposure to a broad range of technologies across diverse client environments. What we re looking for: 1 2 years experience in a service desk or technical support role, ideally within an MSP environment. Strong troubleshooting and customer service skills Good knowledge of Microsoft 365, Windows More ❯

Service Desk Engineer – Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a Service Desk Engineer, you’ll provide first-line technical … development, and exposure to a broad range of technologies across diverse client environments. What we’re looking for: 1–2 years’ experience in a service desk or technical support role, ideally within an MSP environment. Strong troubleshooting and customer service skills Good knowledge of Microsoft 365, Windows More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic … progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive More ❯

10937SJR £26k - 28k per year + Bonus + Brilliant Benefits Service Desk Engineer - On-site Our client is urgently looking for an experienced Service Desk Engineer to join their team on a permanent basis. Please note, the role is on-site 5 days per … excellent salary, as well as a brilliant benefits package including bonus, commission pay, annual leave, pension scheme, on-site parking, and many more perks! Service Desk Engineer - Key Skills: Microsoft Office Suite and Windows OS - Must First Line Support Incident Management Hardware and Software Troubleshooting Network Support More ❯

IT Service Desk Engineer Suffolk Circa 30,000 On behalf of our client, we are seeking a Service Desk Analyst to join an established team to help support the smooth operation of IT Services across the organisation. The successful candidate will offer proven experience working … within an IT Service Desk environment or an IT Support related role. This is a fantastic opportunity to join a growing company that have created an excellent working culture and been nationally recognised for doing so. Responsibilities: Provide end user support remotely and virtually. Complete onboarding and offboarding … completion. Escalate support tickets and engage with different teams across the wider department. Demonstrate willingness for constant learning. Requirements: Experience working within an IT Service Desk and a customer service background. Network troubleshooting experience. Experience supporting Microsoft operating systems, Active Directory and MS Exchange. Excellent problem-solving More ❯

IT Service Desk Engineer Suffolk Circa £30,000 On behalf of our client, we are seeking a Service Desk Analyst to join an established team to help support the smooth operation of IT Services across the organisation. The successful candidate will offer proven experience working … within an IT Service Desk environment or an IT Support related role. This is a fantastic opportunity to join a growing company that have created an excellent working culture and been nationally recognised for doing so. Responsibilities: Provide end user support remotely and virtually. Complete onboarding and offboarding … completion. Escalate support tickets and engage with different teams across the wider department. Demonstrate willingness for constant learning. Requirements: Experience working within an IT Service Desk and a customer service background. Network troubleshooting experience. Experience supporting Microsoft operating systems, Active Directory and MS Exchange. Excellent problem-solving More ❯

Service Desk Engineer - 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role in the … strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line Service Desk Engineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the opportunity to support both … line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the service desk Provide expert on-site support to clients as needed Participate in pre-sales meetings to offer technical input alongside account managers Maintain More ❯

Service Desk Engineer - 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role in the … strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line Service Desk Engineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the opportunity to support both … line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the service desk Provide expert on-site support to clients as needed Participate in pre-sales meetings to offer technical input alongside account managers Maintain More ❯

Service Desk Engineer - 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role in the … strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line Service Desk Engineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the opportunity to support both … line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the service desk Provide expert on-site support to clients as needed Participate in pre-sales meetings to offer technical input alongside account managers Maintain More ❯

excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic … progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. Previous Experience: You have experience within a 1st line IT service desk or a similar technical role. You have prior experience in troubleshooting and supporting technologies such as Windows 10, Office 365, Exchange 2010+, Active Directory, Windows Server, and Enterprise Networking. You are willing to undertake government security clearance and counter-terrorism checks. You are familiar with software and More ❯

excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic … progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. Previous Experience: You have experience within a 1st line IT service desk or a similar technical role. You have prior experience in troubleshooting and supporting technologies such as Windows 10, Office 365, Exchange 2010+, Active Directory, Windows Server, and Enterprise Networking. You are willing to undertake government security clearance and counter-terrorism checks. You are familiar with software and More ❯

An exciting opportunity has arisen for a skilled IT Support Engineer to join a company delivering critical CCTV infrastructure and networking solutions to high-profile clients across the UK. The role is working onsite from their offices near Bradford, with travel sometimes required to customer sites across the UK … as such a full driving licence is a must. The Role As an IT Support Engineer, you will play a vital role in providing outstanding IT support, ensuring system uptime, and delivering an excellent service desk experience. This role involves troubleshooting CCTV and network infrastructure, and customer … The Company Our client is a leading technology solutions provider specialising in delivering secure networks and CCTV solutions to clients across the UK. The Service Desk Engineer will join a dynamic team that values hard work and innovative thinking, working onsite from their offices near Bradford. What More ❯