Permanent Technical Support Jobs in the UK

1 to 25 of 201 Permanent Technical Support Jobs in the UK

Technical Support Specialist, Mass Spectrometry

Haywards Heath, Sussex, United Kingdom
Confidential
Technical Support Specialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits A hybrid role, 75% office based with 25% travel to customer sites The Role - Technical Support Specialist , Mass … Spectrometry Following expansion, they seek to recruit a Technical Support Specialist ... more »
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Technical Support Operative

Wednesbury, Staffordshire, United Kingdom
Confidential
itle: Technical Support Operative Reporting to: Group Technical Manager Salary: £23K - £25K Main Purpose of Job: Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication. Main Responsibilities: - Support commercial engineers, end users, and potential more »
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Technical Sales - Structural Support

Tiverton, Devon, United Kingdom
Confidential
An excellent opportunity has arisen for a Technical Sales Representative to join the structural support team operating from our depot in Burlescombe, covering the South West with a focus on Bristol, Bath and surrounding areas. Technically minded with experience in the civil engineering/construction industry, reporting to more »
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Technical Support Engineer

Stroud, England, United Kingdom
XACT PLACEMENTS LIMITED
Are you looking for a new exciting opportunity working as a Technical Support Engineer to be based in Stroud? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware products … and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Your Skills & Experience Experience within a similar position, diagnosing and resolving technical issues Experience of Cloud based Telephony platforms Knowledge of Microsoft cloud solutions such as more »
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IT Technical Support Apprentice

Oxford, Oxfordshire, United Kingdom
Confidential
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity and more »
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Technical Customer Support

York, England, United Kingdom
BRIDGE RECRUITMENT Careers
Technical Support Specialist: a re you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have … sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking - onsite Health and … Wellbeing Programme Company Pension To be successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephon... more »
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Technical Support Engineer

Camberley, England, United Kingdom
XACT PLACEMENTS LIMITED
Are you looking for a new exciting opportunity working as a Technical Support Engineer to be based in Camberley? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware products … and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Your Skills & Experience Experience within a similar position, diagnosing and resolving technical issues Experience of Cloud based Telephony platforms Knowledge of Microsoft cloud solutions such as more »
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Asset Technical Support Engineer (Electrical)

Bradford, England, United Kingdom
Yorkshire Water Careers
Company description: Water Utility Company based in Yorkshire region of England. Job description: Asset Technical Support Engineer (Electrical) Salary & Benefits(4a): £46,172 - £57,716 + company car scheme + up to 15% pension with 5% contribution + annual bonus + retail savings schemes + online GP access … in the office/site per week Work type: Permanent. 37 hours per week, Monday Friday We have an exciting opportunity for an Asset Technical Support Engineer (Electrical) to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the more »
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Technical Support Engineer

Dartford, England, United Kingdom
Hybrid / WFH Options
Tiro Associates - Executive Search & Selection
As a Telematics Support Engineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client will also … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics Support Engineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration: Work more »
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Technical Product Support Manager

United Kingdom
Resolve Systems
Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technical support analysts and engineers. As the technical leader of this team … you will be vital to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The … ideal candidate will balance technical expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level more »
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Technical Support Specialist

England, United Kingdom
Network Scientific Recruitment
Are you looking for a patient focused role? Do you have an inquisitive mind and the ability to understand technical information? If so, we are recruiting a technical support specialist for the UK and Emerging markets within the EMEA We are looking for a qualified candidate to … provide technical support and assistance with the wearable cardiac technology, allowing patients to return to their activities of daily living, while having the peace of mind that they are protected from sudden cardiac arrest. Job Description and Areas of responsibility: First point of contact for patients and physicians … regarding questions and provide individual solutions by phone of ECG and further technical data and take appropriate action including documentation. Management/stocktaking: coordinate replacement of individual components as required and proper return of the replaced components for maintenance together with external Logistic partner and Sales team Coordination for more »
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IT Technical Support

Ashton-Under-Lyne, England, United Kingdom
Devonshire
Hardware Technician to join their IT department. As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 IT Support to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point … for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge gaps within processes or where you cannot solve a ticket. Liaise with external Suppliers on requests that are serviced externally. … Ensure that all requests are solved within SLA and bring failing requests to the attention of the IT Support Manager. Manage the allocation and movement of Company IT software and licenses within the Service Desk and associated spreadsheet registers. Skills/Experience: Knowledge of MS applications(O365 experience would more »
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Technical Support Manager

United Kingdom
Propel
Technical Support Manager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a Technical Support Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Support more »
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Technical Support Engineer

Reading, England, United Kingdom
Christy Media Solutions
in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technical support to a range of industry customers. What you’ll be doing: 1st-2nd line technical support to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technical support roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »
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Technical Litigation Support Analyst (Mon-Fri 1pm-10pm)

London Area, United Kingdom
TransPerfect Legal
Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »
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Technical Support Engineer

Liverpool, England, United Kingdom
Opus Recruitment Solutions
EUC | Service desk | Support Engineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I'm … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | Support Engineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »
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Technical Support Analyst

Hayes, England, United Kingdom
CHAMP Cargosystems
Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »
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Technical Support Shift Lead

Stockport, England, United Kingdom
Dematic
and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. We are looking for an experienced and competent Technical Support Shift Manager to join our growing team with the Response Coordination Centre (RCC) at Dematic Software. The postholder will oversee daily operations … daily operations on your shift run smoothly whilst implementing efficient workflows. Training will be provided on the job and you will be given full support to grow and develop your career at Dematic Software. If you are a natural leader committed to high quality service and have experience in … SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to visit customers’ sites to gain a deeper understanding of applications • A strong software engineering or computing background • Experience with more »
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Technical Support Engineer

Gateshead, England, United Kingdom
Central Employment
with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team. Role Details: Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite. Salary … focused projects. Responsibilities: Provide comprehensive IT systems, software, and hardware maintenance and support. Undertake systems administration tasks to ensure seamless operations. Manage, maintain, and support software and hardware infrastructure. Analyze data and generate insightful company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft more »
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Senior Technical Specialist (Manufacturing Support)

Loughborough, England, United Kingdom
SRG
equipment meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. more »
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Lead Technical Support Engineer

Greater Cardiff Area, United Kingdom
Hybrid / WFH Options
Yolk Recruitment Ltd
Lead Technical Support Engineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »
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Technical Support Engineer - Italian speaking

North Yorkshire, England, United Kingdom
Entrust Resource Solutions
Technical Support Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical Support Engineer Duties for this position will … include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + more »
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Technical Support Administrator

Chatham, England, United Kingdom
TDA
New Role! The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to … smooth and simple process when dealing with live system issues, maintaining visibility, tracking live issues and working closely with key internal stakeholders. The iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management … All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior more »
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VMWare Technical Support Engineer

England, United Kingdom
Hybrid / WFH Options
Node4 Ltd
role As we expand into new markets and introduce new solutions into our product range, we have a requirement to expand our VMWare Channel Support team to our partners and customers. This is the ideal role for an experienced VMWare professional looking to join a dynamic team within a … rapidly growing, award-winning and highly accredited company. You will need to have in-depth technical knowledge of VMware vSphere & good knowledge of all other VMWare technologies and solutions. You will have the opportunity to work with cutting edge cloud technologies in an exciting and dynamic environment What will more »
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Technical Support Engineer

East Kilbride, Scotland, United Kingdom
Astute People
Partner with a specialist in O&M, servicing, and major component exchange solutions for wind turbines. Join a team of highly experienced engineers offering technical support services. Why you'll love this role: Starting salary up to £50,000 DOE plus overtime Company vehicle and credit card Pension … scheme Cycle to work scheme Mon-Fri working week What you'll be doing: Providing expert technical support for fault finding and maintenance work instructions Interpreting wind technical drawings and OEM manuals Applying advanced knowledge of Wind Turbine Safety Rules (WTSR) Performing corrective and major corrective repairs … on wind turbines Communicating complex technical issues over the telephone Using special tooling for specific maintenance tasks Leading fault diagnosis to minimise downtime Ensuring compliance with safety standards and maintaining accurate maintenance records What we want from you: Authorised Engineer with a minimum of 5 years' experience in a more »
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Technical Support
10th Percentile
£24,000
25th Percentile
£28,000
Median
£35,000
75th Percentile
£45,000
90th Percentile
£50,000