1 to 25 of 27 Permanent 1st Line Engineer Jobs in the UK excluding London

1st Line Support Engineer – Kent – Consultancy - £22,000-£28,000 + Excellent Benefits Overview: An exciting opportunity has arisen with an award-winning IT Managed Service Provider to join as a 1st Line Support Engineer. They are looking for a dynamic and … offering excellent customer service. Role & Responsibilities: Responding to inbound calls effectively Logging customer issues, queries and requests into the internal ticket management system Providing 1st line Server, Network & Desktop technical support Conducting hardware configurations and software installations Managing and working to internal and customer SLA's, escalating … clients An analytical problem solver who is able to work autonomously Package: Salary up to £28,000 Exam success reward Many more excellent benefits 1st Line Support Engineer – Kent – Consultancy - £22,000-£28,000 + Excellent Benefits more »

Role: 1st Line MSP Engineer Location: Lancaster, Lancashire Salary: £25,000 - £27,000 DOE My client a well-established Managed Service Provider are looking for a 1st Line engineer who has previous helpdesk experience or 1 year experience within a … the required experience, then please click the apply button for immediate consideration. Keywords : IT Technician, IT Support Engineer, IT Helpdesk, IT Analyst, 1st Line, MSP Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Role : 1st Line Support Engineer Location : Christchurch Salary : £25,000 - £27,000 I am now recruiting a fantastic NEW 1st Line Support vacancy for a rapidly expanding Cloud Technology company. The Team has seen rapid success over the last 12 months and … is growing its Service Desk, looking for talented 1st Line IT Professionals to join and develop within the Company. This role offers ample internal progression opportunities, paid certifications and a salary growth plan from day 1 - if you are a talented 1st Line IT … Engineer, this is the role for you! Exclusive Benefits: Highly Competitive Annual Salary (£25,000 - £27,000) Paid Training & Progression Plan Salary Review Growth Plan Gym Membership Social Days Rapidly Growing Team High Cloud Technology Exposure Pension Contribution Private Medical Care Key Requirements: 1 Years It Experience (Ideally more »

1st Line Support Engineer | Midlands | Full-Time On-Site (5 Days a Week) | Initial 6-Month Contract (Inside IR35) Experis is excited to partner with a highly respected organization based just south of Birmingham to recruit a 1st Line Support Engineer … thrive in a collaborative, on-site environment and are eager to support a renowned end-client of this reputable company. Key Responsibilities: As a 1st Line Support Engineer, you will play a vital role in ensuring smooth IT operations. Your responsibilities will include: User Assistance more »

1st Line IT Support Engineer Do you have a passion for technology and a desire to help others? Are you a quick learner with a knack for problem-solving? If so, then a career as a 1st Line IT Support Engineer … the IT field Be a part of a growing and successful company If you are interested in a career in IT support, then a 1st Line IT Support Engineer role is a great place to start. With the right skills and experience, you can progress more »

A leading IT Solutions provider is seeking an experienced 1st Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham. The 1st Line Service Desk … Support Engineer will be involved in resolving phone, email and remote enquires from IT and Telecoms customers. The role: Resolving 1st line calls as appropriate, ensuring that the call is closed accurately and efficiently. Handling support or service requests for; workstations, servers, networks, connectivity and … would be an advantage but is not essential - Full training will be provided! Further details will be provided once you have made an application. 1st Line Service Desk Support Engineer more »

IT Support Engineer (1st Line, Microsoft Partner) Waterlooville (Hybrid Remote) £25,000 - £29,000 + Training + Progression + Company Benefits Are you an IT Support Engineer looking to make a real impact in a dynamic IT support team who have gone from … ensuring user productivity and system performance, all while keeping clients informed throughout the resolution process. This role would suit an enthusiastic IT Support Engineer with experience in helpdesk support, a passion for solving technical problems, and strong communication skills. The Role: Act as the first point of contact … communication skills and a customer-focused approach Understanding of ITIL or Cyber Essentials frameworks is beneficial KEYWORDS: IT Support Engineer, IT Technician, 1st Line, 2nd Line, On Call Working. Reference No: 16165 If you are interested in this role, click 'apply now' to more »

Role: 1st Line IT Engineer Location: Northwest London Salary: £25,000 to £30,000 Sector: MSP A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help … funded formal Microsoft training. The Role: You will act as the first point of contact between the business and its clients. Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket more »

Role : 1st Line Support Engineer Location : Christchurch Salary : £25,000 - £27,000I am now recruiting a fantastic NEW 1st Line Support vacancy for a rapidly expanding Cloud Technology company.The Team has seen rapid success over the last 12 months and is growing … its Service Desk, looking for talented 1st Line IT Professionals to join and develop within the Company.This role offers ample internal progr... JBLK1_UKTJ more »

Role : 1st Line Support Engineer Location : Christchurch Salary : £25,000 - £27,000 I am now recruiting a fantastic NEW 1st Line Support vacancy for a rapidly expanding Cloud Technology company. The Team has seen rapid success over the last 12 months and … is growing its Service Desk, looking for talented 1st Line IT Professionals to join and develop within the Company. This role offers ample internal progr... more »

Role : 1st Line Support Engineer Location : Christchurch Salary : £25,000 - £27,000 I am now recruiting a fantastic NEW 1st Line Support vacancy for a rapidly expanding Cloud Technology company. The Team has seen rapid success over the last 12 months and … is growing its Service Desk, looking for talented 1st Line IT Professionals to join and develop within the Company. This role offers ample internal progr... APCT1_UKTJ more »

1st Line Support Engineer Salary: £20,000 - £26,500 per annum Location: Wigan, UK Job Type: Full-time/Permanent/Onsite Job Overview: We are seeking a proactive and customer-focused 1st Line Support Engineer to join our IT … and ticketing systems. Log, categorize, and prioritize incidents in the service desk system. Troubleshoot and resolve technical issues, escalating complex problems to 2nd line support where necessary. Provide guidance and support for common software applications, hardware, and networking queries. Ensure all tickets are updated with accurate and detailed more »

1st Line Production Support Engineer - Hampshire or Staffordshire/Hybrid working - £28,000 per annum TrinIT Talent are looking for a 1st Line Production Support Engineer to join our customers team based in either Hampshire or Staffordshire depending on your … days of 2:00 PM to 10:00 PM UK time Strong knowledge of Windows Operating Systems Application support knowledge Provide first line support on helpdesk tickets for end customers Manage and monitor ticket queues, ensuring compliance with customer SLAs Update end customers on the status of their … in Word format to (see below) TrinIT Talent will consider applications based only on skills and ability and will not discriminate on any grounds. 1st Line Production Support Engineer - Hampshire or Staffordshire - £28,000 per annum more »

A forward thinking and growing IT consultancy company based in Kettering is looking for a experienced 1 st Line Engineer. This is a Hybrid role with 3 days a week in their Kettering offices, with a salary between £22,000 - £27,000. This 1 st Line Engineer role is ideal for an individual who enjoys solving problems, excels in communicating with others and places the customers needs first. Skills needed for this 1 st Line Engineer opportunity: Experienced in Active Directory, 0365, HyperV, Azure Experienced working in a … st Line role currently or previously Systems Proven problem solving skills with the ability to identify root cause A good understanding of principles of ITIL Framework Knowledge of Office products Demonstrate previous experience in customer service Exceptional communication skills, both verbal and written Responsibilities of this 1 st more »

1st Line IT Support Engineer - Tonbridge - £26,000 - Great Training! Role : 1st Line IT Support Engineer Areas : Tonbridge Salary : £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for … a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This more »

An exciting opportunity has opened up for a 1st Line Service Desk Engineer to join a Managed Service Provider (MSP) in Edinburgh. This role is perfect for individuals looking to build a solid foundation in IT support while gaining experience in a fast-paced MSP … environment. 1st Line IT Service Desk Engineer Edinburgh (Fully Onsite) £25,000 - £28,000 Main Duties : Provide 1st line technical support via phone, email, and ticketing systems. Troubleshoot hardware and software issues, escalating more complex issues when necessary. Monitor and manage client more »

An exciting opportunity has opened up for a 1st Line Service Desk Engineer to join a Managed Service Provider (MSP) in Stockton-on-Tees. This role is perfect for individuals looking to build a solid foundation in IT support while gaining experience in a fast … paced MSP environment. 1st Line IT Service Desk Engineer Stockton-on-Tees (Fully Onsite) £25,000 - £28,000 Main Duties : Provide 1st line technical support via phone, email, and ticketing systems. Troubleshoot hardware and software issues, escalating more complex issues when necessary. more »

Job Role: 1st Line Network Engineer Location: West Malling Salary: £25,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1st Line Network Engineer and become the first point of … contact for all network-related issues! Key Responsibilities: Provide first-line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge more »

Role : 1st Line MSP Engineer Location : Portsmouth Salary : £25,000 - £27,000 We are looking for a 1st Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with Cloud more »

Role : 1st Line Support Engineer Location : Bournemouth/Southampton Salary : £24,000 - £26,000 We are currently working with a Leading MSP with Offices in Southampton & Bournemouth. They are looking for 1st Line MSP Engineers to join their rapidly expanding Service Desk more »

1st Line Support Engineer Coleshill £30,000 - £35,000 Company Profile Supporting over 5000 SME businesses with communications, Telecoms and IT software, boasting a wealth of knowledge and experience within their field to enable them to provide the best and most competitive service across the … Friday) Holidays rising raising 1 days for every year of service Pension Scheme Parking on site What will you do as a Support Engineer? Configuring phone lines and numbers Processing and provisioning phone line and broadband orders Reporting service issues to suppliers through escalation chain Liaising … customer service tickets via CRM system Collaborating with all business functions to provide the best service What do you need as a Support Engineer? Background in a Telecoms or IT service desk environment Knowledge of Broadband and network provisioning Familiarity with CRM & ticketing systems Happy to work more »

1st Line NOC Engineer Location: Wigan (Role is fully onsite) Hours: 2pm - 10pm Monday to Friday Contract: FTC - Four months Salary: £24,000 - £28,000 per annum (Pro Rata based on contract) The Company I am working with a Services Provider who specialise in the more »

Job Title: 1st Line Support Engineer Location: Southend-on-Sea (full-time onsite) Industry: Managed Service Provider Salary: £(phone number removed) per annum (DOE) I have partnered with a growing MSP who are looking to expand their Service Desk team. You will be responsible for more »

Job Title: 1st Line Support Engineer Location: Southend-on-Sea (full-time onsite) Industry: Managed Service Provider Salary: £25,000-28,000 per annum (DOE) I have partnered with a growing MSP who are looking to expand their Service Desk team. You will be responsible more »

Role - 1st Line Support Engineer Salary - Up to GBP 26000 Location - Lancaster Benefits - Great Pension, Holidays and career development Elevate Your IT Career with Our IT Support Role! Are you an experienced IT professional ready to take the next big step in your career? Join more »