Tonbridge, Kent, South East, United Kingdom Hybrid / WFH Options
Franklin Bates Limited
brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2ndline'-esque Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you … will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of … an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2ndLineSupportAnalyst who will report into the Service Delivery Manager. The IT Operations team is friendly and … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2ndLine remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2ndLinesupport in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
IT SupportAnalyst - 2ndLine IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The IT SupportAnalyst will provide localised onsite support covering 1st & 2ndLineSupport - will be the focal point for all on-site-based user IT Support. Own of all IT Support Incidents & Service Requests from end-to-end. *The role does NOT … involve out of hours support. Skills Experience Required: 2ndLine or 3rd Line IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba more »