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and practices. 2. Ensure accurate tracking of projects being delivered by Delivery & Operations via a combination of the following a. PSA tool requirements (currently Changepoint) i. User set up – using data weekly from HR (starter/leaver emails) and Contractor Rev/GM report from Resourcing & Recruitment to keep … up to date and accurate iii. To maintain and create resource plans ensuring accuracy of data for engagements where no PM allocated iv. Updating Changepoint with planned absence (holiday, training and longer term sick) 3. Run invoicing process through Changepoint, including proactive chasing of billing milestones and customer more »