fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »
have an opportunity for a Senior Mechanical Systems Integration Engineer at our site in Yeovil. The successful candidate will be expected to be a customer technical point of contact and may be required to lead global Honeywell resources and external suppliers to define and align product designs with customer … definition, development and detailed design, which will involve interfacing to system performance analysis, system safety, system testing, electronic controls and the chief engineering organization. Requirements management, which will involve: The review and flow down of customerrequirements to system and equipment specifications; including requirements validation and … the appropriate allocation of requirements Discussions and reviews of electronic controls requirements to ensure appropriate allocation of system functionality and requirements The use of the DOORS requirements management tool. Experience in the use of DOORS would be useful. The identification of requirement means of compliance and more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
CIMPA
our dynamic team. We are looking for an experienced PLM (Product Lifecycle Management) Solution Architect who will play a key role in leading successful customer deployments of Aras Innovator solutions. You will lead the technical implementation team in the analysis of business needs, creation of system requirements from … customerrequirements, planning, design, configuration, integration, testing, establishing performance metrics and deployment of PLM solutions. What you will be doing: You will be leading a technical implementation team in all aspects of solution deployment. You will facilitate workshops, develop solutions, build consensus across all stakeholders to ensure timely … of technology aligned to business value. You will develop conceptual solution architecture using combination of standard and custom applications to produce end-to-end customer solution. You will lead as well as support the development of requirements specifications, Use Cases, and functional specifications for customer sign off more »
Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customerrequirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: • Define requirements from a customer’s point of view • Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays • Analyse European Automotive market trends and … customer usage patterns • Produce Market/Trend/Engineering Test reports & Benchmark Reports • Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: • You will ideally be degree educated • Experience within the Automotive Industry • Customer focused more »
Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customerrequirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: * Define requirements from a customer's point of view * Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays * Analyse European Automotive market trends and … customer usage patterns * Produce Market/Trend/Engineering Test reports & Benchmark Reports * Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: * You will ideally be degree educated * Experience within the Automotive Industry * Customer focused more »
Provider looking to recruit for a SC Cleared IT Support Technician. Key Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customerrequirements Escalate issues in line with company processes to ensure customer demands are met Able … to communicate on issues to meet business and customerrequirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain … and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. Key Experience Required: Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »
Customer Care Specialist Sea Logistics | United Kingdom | JR2405_0027 Are you looking for a career in a freight forwarding and want to work for the world's number 1 sea freight forwarder? Then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team … as a customer care specialist. YOUR ROLE We are currently recruiting a Customer Care Specialist to join our International Supply chain management department, who will be responsible for daily direct interaction with our internal and external customers, proactive customer service in a timely and professional fashion, problem … solving, customer follow up, interaction with our sales colleagues. And equally as important, ensuring that our Operational Care Centres (OCC's) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. The Customer Care Specialist is responsible for ensuring more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
a DevOps environment. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customerrequirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customerrequirements Experience more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
way of working. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customerrequirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customerrequirements Experience more »
You will be responsible to ensure that continuous improvement is made in all Production MEQ Quality Deliverables (e.g.: RPPM, CPPM, IPPM, SPPM, Quality Costs, Customer Product Audits and Warranty/JD Power). Role Description Ensure that customer and internally identified quality issues are resolved using the problem … Be competent in Quality Principles including Problem Resolution/Root Cause Analysis To carry out Internal & Supplier audits as required within the organisation Support Customer and Third-Party Audits Support all internal departments with quality related matters Read and understand/interpret engineering drawings Assure that all Quality activities … are performed according BOS-, TS 16 949-, ISO 9000 standards and specific customerrequirements Executes the Management Representative duties: ensures that BOS processes are implemented and maintained and any need for improvement and ensures the promotion of awareness of customerrequirements throughout the plant. Ensure response more »
Hertfordshire, United Kingdom Hybrid / WFH Options
OCC Computer Personnel
leaders of our business and industry. They are looking to recruit an experienced Application Consultant with a proven track record in working between the customerrequirements, product vison and technical development teams. The role of the Energy Consultant will involve implementing our products in new and existing clients. … is also desirable. Our clients are primarily UK based utilities companies and as such work will be UK wide. Responsibilities • Responsible for translating the customerrequirements into documentation for client implementation • Defining test scenarios based on requirements/design • Liaise with Test Manager on implementation test plans … Report to the Project Manager on project progress • Liaise with the Solution Architect on client requirements and solution design • Responsible for ensuring the delivery meets expected company standards (e.g. release documentation standards) • Liaison between the project technical teams and any third-party vendors. Qualifications Essential: • Subject matter expertise and more »
A Snapshot of your day As a Proposal Engineer, you will collaborate with the regional sales team to understand the competitive landscape, customerrequirements and market conditions and prepare bids accordingly. You will continuously work to build relationships with internal and external stakeholders. Working together for the future. … role in the energy value chain and provide key elements including gas-insulated and air-insulated switchgear and components. Siemens Energy has a broad customer base that includes transmission system operators, utilities, renewable developers, independent power producers, engineering, procurement and construction companies (EPCs) and industrial companies in sectors such … the HV products portfolio including Air & Gas Insulated Switchgear and Surge Arrestors. Work collaboratively with the regional sales team to understand the competitive landscape, customerrequirements and market conditions and prepare bids accordingly. Develop and maintain excellent working relationships with customers representatives and internal partners at all levels more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Express Recruitment
documentation and training material conforming to relevant Company standards and procedures Undertake functional testing and validation of developed code, documentation, and training materials Investigate customer product use scenarios, reproducing issues and resolving these. Taking ownership of some key project areas, whilst offering advice to wider team members on technical … be undertaken Assist with resource planning procedures needed for each project Act as one of the primary contracts for customers in order to understand customerrequirements and translate into technical requirements. Produce designs and specifications to meet customerrequirements Identify and participate in research activities to more »
the Role of Quality Manager You will be accountable for the implementation of our quality agenda at Milton Keynes, complying with legal, group and customerrequirements and working closely with the site team to ensure that all aspects are performed in line with standards. Key Responsibilities as Quality … of Refresco UKs Quality Management agenda and standards. Be accountable for site implementation of Refresco UKs Quality Management agenda, complying with legal, group and customerrequirements and then working closely with the site team to ensure that aspects are performed in-line with standards. Ensure due diligence can … be demonstrated to satisfy the requirements of external agencies. Responsible for timely and accurate reporting of internal Refresco KPIs to the management team. Be responsible for ensuring GMP and Hygiene standards are communicated to the operational teams and processes are in place to effectively monitor and manage them. Partake more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Refresco Drinks UK Limited
the Role of Quality Manager You will be accountable for the implementation of our quality agenda at Milton Keynes, complying with legal, group and customerrequirements and working closely with the site team to ensure that all aspects are performed in line with standards. Key Responsibilities as Quality … site and engaging the all colleagues on the site in quality, increasing their knowledge of processes and best practice Building great relationships with external customer food technical and quality teams Ensure due diligence can be demonstrated to satisfy the requirements of external agencies Reporting internal Refresco KPIs to … and operational teams to ensure that the launch and trial of new products is completed in a timely manner, meeting food safety, legal and customerrequirements and that process changes are evaluated, risk assessed, validated and documented. About You If you match this profile we would like to more »
rapidly expanding, supported by investors who want to become the global market leader. A Pre-Sales Engineer/Project Manager is needed to manage customer engagement and improve product performance. Job Description The role involves planning and managing customer trials, pilots, and demonstrations to support Business Development objectives. … This includes system introduction, site layout planning, deployment support, performance optimization, and result analysis. Collaboration with Engineering and Customer Experience teams is essential to meet customerrequirements and optimize systems. Responsibilities Understand customer application requirements Plan and manage trials, pilots, and demonstrations Provide on-site … and remote customer support Interface between Engineering and customers for software integration Configure and optimize PervasID and third-party equipment Analyze trial data and present results Technical Skills Competency in Software/Electronics or a scientific discipline Perhaps early career in as an engineer 3+ years in a commercial more »
Tadcaster, England, United Kingdom Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »
driven Business Analyst to join their expert Software Development team. The Role: As a Business Analyst, you will be responsible for understanding and documenting customerrequirements, representing the customer throughout the software development lifecycle. You must have strong communication skills, be hard working and be able to … best for you. The team usually meets up at the West Midlands head office 1-2 times per month. There will also be occasional customer visits. Key Responsibilities: Understand the industry requirements of the customer base and develop a thorough understanding of how those requirements are … met by the product range. Understand and document customers' requirements for new or modified functionality, including acceptance criteria. Work with User Groups to define and prioritise feature requests and scope service packs. Act as a customer proxy during the software development life cycle, liaising with developers and testers more »
Programme Manager to join our team in Rugeley, you will be responsible for successfully managing a portfolio of projects, providing effective leadership to achieve customerrequirements and business goals. Key Responsibilities: Manage a portfolio of projects, providing effective leadership to Project Managers to achieve customerrequirements … and managing a team. Experience of the commercial elements of project management, including managing contracts and supporting bids & proposals. High commercial and business awareness, customer focus, and sales orientation. APM Chartered Project Professional or equivalent qualification is desirable. Experience of managing multi-disciplined projects with a focus on systems more »
for demanding applications. In this leadership role you will be accountable for the technical direction of the programme, defining the product architectures to meet customerrequirements and leveraging the best available technology to do so. You will play a key role working with senior technical staff, driving the … system performance is robustly validated throughout. Responsibilities for the Hardware Manager - Power Electronics based in Chelmsford, Essex: - Defining the design approach to meet the customerrequirements and ensuring a reliable, manufacture product that meets the commercial targets - Satisfying customers (internal and external) with fast, accurate, and technically competent … setting clear expectations for task delivery - technical quality and time - Leading the technical progress reviews and provides updates to project manager and/or customer, continually checking expectations Key skills and experience for the Hardware Manager - Power Electronics job based in Chelmsford, Essex: - Proven ability to lead a team more »
for demanding applications. In this leadership role you will be accountable for the technical direction of the programme, defining the product architectures to meet customerrequirements and leveraging the best available technology to do so. You will play a key role working with senior technical staff, driving the … system performance is robustly validated throughout. Responsibilities for the Hardware Manager - Power Electronics based in Chelmsford, Essex: - Defining the design approach to meet the customerrequirements and ensuring a reliable, manufacture product that meets the commercial targets - Satisfying customers (internal and external) with fast, accurate, and technically competent … setting clear expectations for task delivery - technical quality and time - Leading the technical progress reviews and provides updates to project manager and/or customer, continually checking expectations Key skills and experience for the Hardware Manager - Power Electronics job based in Chelmsford, Essex: - Proven ability to lead a team more »
Stockport, Greater Manchester, North West, United Kingdom
Heat Trace
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customerrequirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
We are looking for someone who wants to make an immediate impact and enjoys working in a dynamic environment. Responsibilities: Focussed on supporting the customer in the use of our products. This starts with onboarding – getting customers online with both the internal Cloud and Embedded platforms. You will then … with the product development teams to inform and develop new features, for the continuous improvement of the product. Finally, you will collaborate with the customer in defining their chosen actions on the back of the insights we generate. At every step you will be supported and empowered to make … Engineering role, leading technical onboarding of new customers, working alongside relevant Key Account Manager(s). Interact with existing and prospective customers, listen to customerrequirements, and develop Proof of Concepts and Demos. Drive and take ownership of end-to-end technical delivery for customer onboarding; identify more »
and business excellence solutions in order to drive their organisation forwards. Key Responsibilities: Building strong, long-lasting relationships with customers Facilitating workshops to understand customer requirements. Documentation of customerrequirements and to be solution design Design & build of customer solutions within the Dynamics 365 & Power Platform … toolkit Delivering training workshops and handing over solution to customer Supporting the sales and customer service team throughout the customer lifecycle Must Have Skills/Experience: Experience as a Consultant or End User responsible for implementation and evolution of Dynamics 365 CRM Apps (Sales, Customer Service … Marketing) Experience with the Power Platform suite, including Power Apps, Power Pages (Portals) and Power Automate Ability of understanding, designing, implementing and improving customer experience and/or sales processes Excellent interpersonal and communication skills Excellent stakeholder management skills Understanding of or experience in delivering business change Creative problem more »
tasks to meet production needs. You will ensure that all work is completed to the required standards, accurately recorded, and documented in accordance with customerrequirements and current regulations. Additionally, you will manage and return any unused or faulty materials and complete all necessary documentation and test reports. … electrical equipment, including performing diagnostic tasks to meet production requirements. Ensure all work is completed to required standards, accurately recorded, and documented according to customerrequirements and current regulations. Manage and return unused or faulty materials, completing all necessary documentation and test reports. THE PERSON Vehicle Electrician/ more »