Support Engineer – API Platforms SQL Unix Scripting
Surrey, England, United Kingdom
Principle
Senior Support Engineer – API Platforms Are you looking for an opportunity to make a real impact? Are you passionate about customer success but also highly technical? We’re looking for an experienced Support Engineer to join the Global Support team of a market leader SaaS … company and help resolve platform technology issues. As a Support Engineer, you’ll provide technical support to business customers who are using the platform. You’ll develop and maintain deep expertise in the suite of products and troubleshoot and resolve high-level support cases. You’ll … customer cloud environments. To be successful in this role, you’ll need Familiarity with the Agile software development lifecycle, and experience providing technical software support for a B2B software company. You’ll also need experience with a commercial customer incident tracking or CRM system such as ServiceNow , Salesforce.com and more »
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