26 to 50 of 60 Permanent Customer Service Jobs in Wales

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call more »

Electric Vehicle Bus Service PCV Driver (T22 service based in Porthmadog) Salary : Overtime available - anticipated earnings in region of £30,000 pa + sign on bonus of £500 We have an excellent opportunity to be at the forefront of Wales Green Agenda, driving all new Electric Vehicles on … plans, we recently secured a 6-year contract with Gwynedd Local Authority in association with Traws Cymru, to provide the first ALL ELECTRIC bus service in North Wales providing great job security for Drivers joining us on this route. We believe in going the extra mile by providing a … high-quality service and have in recent years won substantial national and local contracts. The Role Electric Vehicle Bus Service PCV Driver As a Bus Service Driver, you can plan your life around a regular work rota, working the same routes daily with an opportunity to support more »

Are you a skilled and motivated Field Service Engineer looking for your next career opportunity? We're looking for an engineer to cover a patch between the Severn Bridge, Somerset, Reading and Gloucester. What's in it for you? Lucrative Overtime Opportunities : Maximise your earnings with generous overtime pay … experience. Salary Increases : As you gain experience and competence, you will be eligible for regular salary reviews. What you be doing as the Field Service Engineer Maintaining and repairing plant machinery and equipment at client sites. Conducting regular inspections and preventive maintenance to ensure optimal performance. Troubleshooting and diagnosing … implementing practical solutions. Collaborating with customers to understand their needs and provide technical guidance. Training clients on proper equipment operation and maintenance procedures. Documenting service activities, including repairs, parts used, and time spent on each job. Staying up to date with industry trends and advancements in technology. What you more »

Are you a skilled and motivated Field Service Engineer looking for your next career opportunity? We're looking for an engineer to cover a patch between Bridgend, St Davids and Aberystwyth. What's in it for you? Lucrative Overtime Opportunities : Maximise your earnings with generous overtime pay (time and … experience. Salary Increases : As you gain experience and competence, you will be eligible for regular salary reviews. What you be doing as the Field Service Engineer Maintaining and repairing plant machinery and equipment at client sites. Conducting regular inspections and preventive maintenance to ensure optimal performance. Troubleshooting and diagnosing … implementing practical solutions. Collaborating with customers to understand their needs and provide technical guidance. Training clients on proper equipment operation and maintenance procedures. Documenting service activities, including repairs, parts used, and time spent on each job. Staying up to date with industry trends and advancements in technology. What you more »

to small and medium businesses. With regional sales and support locations across Wales, our mission is to deliver excellence in every aspect of our service, driven by expertise, passion, and dedication. About the Role: As part of our expansion, we are seeking an experienced Senior Sales Account Manager with … a strong commitment to delivering exceptional customer service. If you have a background in IT Sales & Service and thrive on building and maintaining client relationships, this role is for you. Responsibilities include managing and growing a portfolio of customer accounts, serving as the primary contact for contract … negotiations, technology reviews, and service escalations. You'll also play a crucial role in enhancing customer satisfaction by conducting annual reviews of their IT infrastructure and collaborating with support teams to ensure optimal performance. Key Responsibilities: Cultivate trust and rapport with key accounts, conducting technology reviews annually Conduct more »

is already well-established and offers Microsoft certifications. Responsibilities Provide 3rd Tier technical support, answering inbound support queries and receiving escalation from 2nd Tier Service Perform efficient diagnosis and resolve as the final stage of Service escalation Maintain an impeccable level of customer service and interaction … for all support queries Adhere to all Service management, security and quality management principles Hands on project-based Microsoft work Requirements Proven Microsoft background (SME) Windows Server, On-prem & Cloud knowledge Office 365 LAN/WAN/VLAN If you like working in a fast-paced environment and want more »

Job summary Acting as Radiation Protection Adviser (RPA) for the service covering work with x-rays and radioactive materials. Supporting the work of the accredited Medical Physics Experts in delivering scientific services within radiology. Providing specialist technical scientific advice to Velindre University NHS Trust and client organisations on compliance … with relevant radiation protection legislation. Main duties of the job Supporting RPSC in providing radiation protection advisory services to client organisations via service level agreements. Acting as a Radiation Protection Adviser for the service and to be appointed in this role by Velindre University NHS Trust and its … proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service , as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our Oracle … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … Server administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to more »

trends to keep them competitive. Ensure Resilience: Oversee the robust operation of their information systems, maintaining high security and swift responses to any threats. Service Excellence: Collaborate with IT Operations to refine disaster recovery procedures and manage vendor relationships for maximum value. Drive Change: Lead the change management process … ensuring all IT infrastructure modifications enhance the company's performance. Lead with Passion: Inspire a customer service ethic within your team, providing top-notch support and fostering a knowledge-sharing culture. Skills You'll Need: Technical Mastery: Strong networking skills with HP/Cisco technologies. Strong VMware skills more »

sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types … years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with p rior application support experience within the commercial software development industry. Good MS/SQL Server script writing … experience Proven analytical and problem-solving abilities Client-facing experience Really good customer service skills Ability to effectively prioritise work Good communication and interpersonal skills, with a focus on listening and questioning Good documentation skills In return youll be offered a long term career with training and development more »

IT Support Technician will escalate more complex faults, keep users updated on progress and completion of all IT-related incidents, and ensure top-class customer service at all times. Essential skills for the Graduate IT Support Technician: • Knowledge of Active Directory and Microsoft 365. • Able to resolve and more »

and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor and provide timely response to clients by coordinate and collaborating with … management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Bachelor's degree preferred … skills. Excellent communication (verbal and written) in English. (some positions may require a particular language as per the client base supported) Excellent troubleshooting and customer service skills. Ability to create accurate documentation with an attention to detail. Excellent decision-making skills, especially in a high-volume environment requiring more »

Position: Is accountable for the overall management of the laboratory function on site ensuring all aspect of this area is compliant to industry and customer standards at all times. To ensure that the Central and Production Quality Control (QC) Laboratories are managed on a day to day basis and … laboratory resource to support site improvement and development. Actively participate in A3 problem solving workshops. Successfully deliver excellent team performance against the current internal customer service level agreement for quality management. The Person Ideally educated to a degree level within a food science, food technology or microbiological discipline … Experience in the operation, calibration and maintenance of laboratory equipment and methodologies. Experience with food and feed safety management systems and with dealing with customer audits and external certification audits (eg.ISO9001, FSSC22000, FEMAS, ISO17025) Qualifications: Lead Auditor (preferable, but not an absolute requirement). Minimum Intermediate HACCP or equivalent more »

position, you must live in one of the following postcodes: CH1, CH2, CH4, CH65, CH66, L11, L12, L13, L14 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

NP18, NP19, NP20, NP44, CF3, CF5, CF10, CF11, CF14, CF15, CF23, CF24, CF34, CF35, CF62, CF63, CF64, CF72, CF83. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

renewal retention, carrying out mid-term adjustments, visiting clients when required, responding to general queries, claims handling when required and general processing. Requirements: Excellent customer service ethos essential Commercial insurance experience essential SME knowledge and an understanding of the property market desired Acturis insurance software knowledge required Excellent more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »

that you know of no legal reason why you would be ineligible for employment. Sales Manager| Contracts Manager| Electronics Manufacturing| Sales Account Manager| Sales| Customer Service| BDM| Sales Manager| Lead Generating| Targets| KPI| Close Sales| CRM| MS Office| Post Sales| Electronics| PCB Assembly| Circuit Board| Cable Assembly| Specification more »

Gatehouse Security RSD Technology are seeking a responsible individual to operate the Gatehouse and Weighbridge for a local industrial plant. This will be a customer facing role where you are expected to greet drivers entering and exiting the facility, as well as operating the weighbridge for which full training … duties. Key control. Monitoring site fire alarm systems. Monitoring CCTV and intruder alarm systems. General administration duties. Occasionally assisting with site postal and parcel service including use of franking machine. Job Qualifications Good IT skills. Excellent communication skills including face to face, telephone, and e-mail. Be used to … required to balance conflicting and changing pressures in the workenvironment in a respectful and constructive way. Your commitment to providing a strong focus on Customer Service is essential to maintain thehigh standards and professionalism of the site. Shift Pattern:- following probationary period, 8 hr shifts 7 on more »

Carmarthenshire. Our team of Leakage Engineers are at the heart of our strategic priorities to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides … reduce leakage and fully support the delivery of regulatory targets and work to pinpoint leakage with a level of accuracy that delivers a great service for clients • Ensuring that Health and Safety is maintained • Achieving KPI targets and delivering leakage detection/reduction within DMA s • Attending excavations requested … defined procedures and is flexible, co-operative attitude to working and giving and receiving help and sharing knowledge • Great written and verbal communication skills • Customer focussed and able to build and maintain great working relationships • Able to work quickly and accurately report on findings • Full UK driving or Irish more »

as the situation demands to ensure the smooth running of the operation, whilst meeting Part 145 maintenance requirements, internal processes and procedures, and the customer Service Level Agreements (SLAs). Putting safety and quality first, you will ensure adherence to Health & Safety procedures whilst carrying out aircraft maintenance more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »