1 to 25 of 55 Permanent 1st Line Support Jobs

Job Title: 1st Line Support Team Leader Location: Near Southend-on-Sea, Essex (Office-Based) Salary: Up to £35,000 per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier … customer service? We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line Support Team Leader to lead and empower their customer support team. This is an exciting opportunity for someone ready to step into a … hands-on leadership role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line Support Team Leader As the 1st Line Support Team Leader, you'll take charge of the More ❯

Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: £30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in … at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services … , IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role. More ❯

1st Line Support Engineer Up to 28,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed … Provider (MSP). The ideal candidate would be someone that has 1-2 years experience within an IT Support role. As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as … well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to More ❯

1st Line Support Engineer Up to £28,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed … Provider (MSP). The ideal candidate would be someone that has 1-2 years experience within an IT Support role As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as … well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to More ❯

JOB TITLE : 1st Line IT Support – Part Time SALARY: £12,800 per annum SETTING: 16 hours per week – Monday-Friday 08:00 – 12:00 (flexible) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to an ever growing team, we are looking for 1st Line IT support candidates to help with their clients with all technical issues that come in by either phone or … email. LOCATION : Nottingham – Hybrid working once training complete JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 24,440 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market leader for … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 24,440 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market leader for … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Nottingham JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Nottingham office. Day-to-day, you will be … are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical More ❯

Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The … 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1st line support capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1st line technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile … technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product … knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical Support: Assist customers by phone and email, answering basic product and technology questions. Diagnose, troubleshoot, and resolve technical issues in a More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile … technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product … knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical Support: Assist customers by phone and email, answering basic product and technology questions. Diagnose, troubleshoot, and resolve technical issues in a More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile … technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product … knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical Support: Assist customers by phone and email, answering basic product and technology questions. Diagnose, troubleshoot, and resolve technical issues in a More ❯

1st Line Support Engineer - Previous IT support essential 1st Line Support Engineer - Must be immediately available About Our Client My client is migrating from on-premise Microsoft Exchange to M365 and requires 1st Line Support Engineers to support their users during the go-live period. Job Description The successful 1st Line Support Engineer will: Monitor incoming queues on the IT service desk system, perform initial triage of all calls, and assign to the correct team. Take … ownership of and resolve calls assigned via the call management system. Identify problems, log problem records, and communicate appropriately. Provide on-site support at Brent Civic Centre. Work on complex technical projects implementing changes to infrastructure. Be part of virtual teams working on this assignment. Provide cover for More ❯

1st Line IT Support Technician, Woodstock, £24k - £25k plus benefits: A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1st Line IT Support Technician to work in their client’s stunning rural office … location. As part of a team of dedicated technicians, you’ll be providing 1st Line Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 1st Line IT Support Technician will provide … of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure based technology. About you: The successful 1st Line IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with More ❯

1st Line Support Technician As a 1st Line IT Support Technician, you will be the first point of contact for resolving technical issues, providing essential support to users across the organisation. This is a hybrid role with … days onsite work per week in Ipswich. Key Responsibilities: Provide first-line technical support via phone, email, and in-person Log and track IT support tickets in service management system Perform initial diagnosis and troubleshooting of hardware and software issues Reset passwords and manage … configurations Escalate complex issues to second-line support teams Maintain accurate documentation of support interactions Requirements: Experience in 1st Line IT Support within Microsoft environments Familiarity with Office 365 and Active Directory Understanding of hardware components and basic network More ❯

Job Title: 1st Line Support Engineer Location: Oxford (On-site) Salary: £25,000 - £27,000 DOE + Benefits About the Role We are working with a growing independent retail business based in Oxford that is looking for a friendly and proactive 1st Line Support Engineer to join their in-house IT team. This is a fantastic opportunity for someone early in their IT career to gain hands-on experience in a supportive environment, with exposure to a wide range of technologies and retail systems. You'll be the first … tasks. Maintain inventory of IT assets and ensure equipment is up to date and secure. What We're Looking For Some experience in a 1st line support role, helpdesk, or IT technician position (retail sector experience a plus). Basic understanding of: Windows 10/ More ❯

First Line Support Analyst £26K-£29K DOE Hybrid (3-5 Days in Office) Career Growth Join a Small but Mighty Support Team & Make a Real Impact! We're on the lookout for a First Line Support Analyst to bolster a … small, hardworking IT support team in a large well-known retail business. This is a brand-new role , created to strengthen the department and improve service delivery. If you're passionate about IT, customer service, and problem-solving, this could be the perfect opportunity for you! Why Join … Working closely with the infrastructure team on projects and learning as you go What We're Looking For: IT Support Experience - Ideally 1st Line, but 2nd Line knowledge is a bonus Customer Service Focus - If you're great with people, we'll help More ❯

1st Line IT Support - £27,000/£30,000 per annum - Loughborough Principal IT are working with a leading expert in the natural stone, porcelain tiles and paving that are looking for a 1st line support analyst to join their … and has an innovative approach to incorporating new technologies into their operations. In this role, you will be responsible for providing essential IT support across the organisation, ensuring smooth operations for new starters, role changes, leavers, and day-to-day IT requirements. You will manage the lifecycle of … per annum, favourable holiday allowance, company pensions, plus many more. How to Apply : If you are interested in hearing more about this 1st line IT support vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. More ❯

1st Line Support Engineer Bristol About Us Withers & Rogers is one of Europes largest dedicated intellectual property law firms, with offices across the UK, Paris and Munich. Established more than 140 years ago, we remain as passionate as ever about making intellectual property work to … sustainably profitable, and globally focused firm, known for building trusting relationships. The Role An exciting opportunity has arisen to join our IT team, delivering 1st line technical support to our busy intellectual property firm. This is a full-time, permanent position based in our Bristol … for both office-based and remote workers. - Escalating technical and software build issues to the Infrastructure Manager. About You To join us as a 1st Line Support Engineer, you'll need: - Experience of at least one year in an IT Helpdesk environment, with knowledge of More ❯

Role: 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are currently recruiting for a 1st Line Support Engineer for a large client of ours based in Northampton. You will be working in … the 1st Line team and will be responsible for resolving tickets, ideally at first resolution. You will be a point of contact for the main Service Desk Team supporting the workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Skills … and experience required Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience with Microsoft systems/applications (Windows 10, MS Office, O365 Windows Server etc) Experience in setting up and supporting of mobile devices Experience of working with Azure Previous experience More ❯

Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will be able … some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers … progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good More ❯

First Line Support Global Tech Company Competitive salary + Sign-on bonus & shares Swansea Hybrid (3 days per week in the office) - Saturday - Wednesday (shift pattern) Yolk Recruitment is thrilled to partner with one of Wales's leading tech companies, located in South Wales. Due to … continued growth and increased client demand, they are now seeking a dedicated First Line Support professional to join their team and play a key role in customer satisfaction. As a First Line Support team member, you will be the initial point of … responsible for maintaining a high standard of service, helping to resolve problems before they reach the next level of support. Key Responsibilities: Provide first-line support to customers, handling queries and incidents with a focus on customer satisfaction. Troubleshoot and resolve issues across a range of More ❯

First Line Support | Global Tech Company | Competitive salary + Sign-on bonus & shares | Swansea | Hybrid (3 days per week in the office) - Saturday - Wednesday (shift pattern) Yolk Recruitment is thrilled to partner with one of Wales's leading tech companies, located in South Wales. Due to … continued growth and increased client demand, they are now seeking a dedicated First Line Support professional to join their team and play a key role in customer satisfaction. As a First Line Support team member, you will be the initial point of … responsible for maintaining a high standard of service, helping to resolve problems before they reach the next level of support. Key Responsibilities: Provide first-line support to customers, handling queries and incidents with a focus on customer satisfaction. Troubleshoot and resolve issues across a range of More ❯

First Line Support | Global Tech Company | Competitive salary + Sign-on bonus & shares | Swansea | Hybrid (3 days per week in the office) - Saturday - Wednesday (shift pattern) Yolk Recruitment is thrilled to partner with one of Wales's leading tech companies, located in South Wales. Due to … continued growth and increased client demand, they are now seeking a dedicated First Line Support professional to join their team and play a key role in customer satisfaction. As a First Line Support team member, you will be the initial point of … responsible for maintaining a high standard of service, helping to resolve problems before they reach the next level of support. Key Responsibilities: Provide first-line support to customers, handling queries and incidents with a focus on customer satisfaction. Troubleshoot and resolve issues across a range of More ❯

Job Title: 1st Line IT Support Technician Location: Oulton Broad, Suffolk Salary: £25,000 - £28,000 Depending on Experience We are seeking a motivated and customer-focused 1st Line IT Support Technician to join our dynamic IT support team. This role is crucial for providing first-line technical assistance, troubleshooting, and resolving IT-related issues for users within the NHS or a similar healthcare environment. The ideal candidate will have experience working within an NHS IT support … environment or with a Managed Service Provider (MSP), delivering exceptional service and contributing to the efficient and smooth running of IT systems. As a 1st Line IT Support Technician, you will serve as the first point of contact for users, assisting with a range of More ❯