Egham, Surrey, United Kingdom Hybrid / WFH Options
Confidential
minimum of 2 days a week in the office is required Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers … provide high quality operational and technical application and systems support to Intersoft customers and internal business functions. Owner of the Incident, Problem, Change and releasemanagement process for respective projects, ensuring Incident and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on … will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and releaseManagement process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where more »
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Job summary The Release Manager is responsible for the design and development of processes, procedures and ways of working that will assist infrastructure developers with their planning and building of hardware and software releases. Responsibility will also be held for the configuration and testing of hardware and software components … with the IT Infrastructure development, support & project teams to understand current issues and to ensure consistent packaging of releases. Develop and champion any new releasemanagement processes, ensure the business and IT understand the benefits and change/release schedule, and coordinate communication of all changes to … to the organisation is minimised; agreeing exact content and rollout plan with the Project Manager, Change Manager or Senior Infrastructure Analyst prior to any release with the Change Management Process Responsible for all delegated activities and decisions, making reference to the Service Delivery Manager only by exception Work more »
Rules, UI Actions, UI Policies, and AJAX using languages such as Javascript, Angular, and Python Developing client-focused solutions in the following modules - Incident Management, Problem Management, Change Management, ReleaseManagement, Knowledge Management, Asset Management, CMDB, Virtual Agent, and Service Portal Wed love more »
by providing software solutions that interface higher-level software stacks with the hardware itself. Job Overview: Arm is seeking skilled, experienced, and highly motivated release engineering expert to join our Software Engineering group. As a member of the System Solutions team, you will have the opportunity to enable the … Infrastructure using Neoverse CSS. You will be working with a distributed team spread across Arm's worldwide engineering centers. Your primary responsibilities will include release engineering and version control of production quality firmware releases. Responsibilities: Release engineering and branch management for the production firmware releases. Providing tested … releases of production quality downstream firmware to partners. Development of release plans in collaboration with various stakeholders. Documentation of release notes and effective communication to internal and external collaborators Management of entire release process, including branch management and all aspects of software version control. Development more »
Release and Environments Manager £500-£650 Outside IR35 Remote You will be responsible for the process design, optimisation and policy of the domain releasemanagement process. Your responsibilities Create roadmaps based on project requirements Manage the environments through the application lifecycle Co-ordination of database refreshes for … releases Your skills Hands-on - releasing patches and bug fixes into the platform D365 experience (Beneficial) MS Azure Knowledge Agile Delivery Experience Change and ReleaseManagement experiences - Agile/Waterfall project releases Sounds like the role for you? Click APPLY now or send a copy of your up more »
South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so … will work with in-house development operations team to support the smooth running of the digital estate working to optimise our development, testing and release processes. You will initially work mostly with AWS & Linux developing and supporting systems and infrastructure through to production using modern continuous integration/deployment … team, Technical Architect, and third-party suppliers Developers to solve more challenging issues. 7. Lead, manage and maintain GLA-wide IT issue and knowledge management systems. Provide technical support up to second level, and proactively liaise with external expert partner for third level support. 8. Work with the development more »
Employment Type: Contract, Part Time, Work From Home
expertise and advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Releasemanagement, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to … during the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor and … provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach. more »
Service Delivery Manager to join their team. You will be working with the testing team and delivery team to ensure the Environment, change, and releaseManagement process are followed as implemented You will be responsible for the development and implementation of documented Processes and Procedures. You will also … are followed up on and fixed within SLAs. S you will have the following skills/;- knowledge of ITIL, Agile and DevOps, including Incident Management, Problem Management, and Change Management. Developing and delivering service improvements Proven experience of service management & application support knowledge of service recovery, incident … and problem management Experience using service management, service monitoring, knowledge management, communication and workflow tools. Hands-on experience as Service Delivery lead/manager Extensive problem-solving and debugging skills. Experience in providing services to agreed SLAs Experienced in Problem and Incident Management Strong interpersonal and more »
Service Delivery Manager to join their team. You will be working with the testing team and delivery team to ensure the Environment, change, and releaseManagement process are followed as implemented You will be responsible for the development and implementation of documented Processes and Procedures. You will also … are followed up on and fixed within SLAs. S you will have the following skills/;- Knowledge of ITIL, Agile and DevOps, including Incident Management, Problem Management, and Change Management. Developing and delivering service improvements Proven experience of service management & application support knowledge of service recovery, incident … and problem management Experience using service management, service monitoring, knowledge management, communication and workflow tools. Hands-on experience as Service Delivery lead/manager Extensive problem-solving and debugging skills. Experience in providing services to agreed SLAs Experienced in Problem and Incident Management Strong interpersonal and more »
Change and Release Analyst - Law Firm Change & Release Analyst required to join the IT function of an International law firm. You will join the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's … ITIL-based processes. The role will be focused on tracking the progress of Release Items through the firm's Release Cycle, Managing Pilots, Tracking and updating release schedules, Creating and distributing reports and updates, and supporting the Change and Release Manager. Core responsibilities will include: Working … and testing process of releases Coordinate the scheduling, implementation and roll out of releases Supporting the ongoing review and development of the firm's release processes Work with all relevant stakeholders to ensure the release process is appropriately documented, communicated and understood. Ensure all IT teams follow change more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Circle Group
Software Configuration Manager (Dynamics 365)- High Wycombe - Hybrid Software Implementation - Configuration - MS Dynamics - Dynamics 365 - SQL - PowerApps - Power Platforms - Application - ReleaseManagement - Software Are you passionate about technology and sustainability? Do you have a knack for software configuration and a desire to make a real impact? Look no … further! A leading green energy management company is on the hunt for a talented and driven Software Configuration Manager to join our dynamic team in High Wycombe. The Software Configuration Manager will play a pivotal role in ensuring our software systems are configured for optimal performance and reliability. You … software solutions. Troubleshoot and resolve software configuration issues. Key Skills the Software Configuration Manager will have: Previous experience managing the implementation, configuration, upgrades, and release of systems (new and existing). Excellent knowledge/experience working with PowerApps/Power Platforms and SQL At least 2 years' experience working more »
SUMMARY OF ROLE This role is responsible for the management of the Sapiens Application Delivery team. It is a key strategic role within our organisation, ensuring business realises the benefits from the Sapiens Application Services. This role is also responsible for ensuring the Sapiens Application and associated processes adhere … where possible o Provide a focus for customer satisfaction and productivity improvement. Managing the End to End Delivery of Application Services including: o Incident Management o Major Incident Management o Problem Management o Supporting reporting outputs to satisfy high quality standards and accuracy of data o Identification … and reporting on risks and issues o Escalation point for Business Month End Issues. Change Management o Ensure that all changes being promoted to the live environment have been assessed, approved, implemented and reviewed in a controlled manner o Approve changes to live applications o Ensure Business As Usual more »
Workday Financials, Workday Adaptive, Coupa, Dell Boomi, Longview and Navan. For the systems above, you'll be managing the delivery of security audits, access management, releasemanagement, and key rotation. Partner with the Finance team to improve existing systems and processes. Be the ambassador of change, able … on progress to governance forums. Own the roadmap of change and implementation for the team while periodic and BAU tasks continue. Owning the incident management across all Finance systems, be the first point of contact. Implement, document and own the IT General Controls (ITGC's) across the finance systems more »
level/complex CPQ configurations Knowledge of Salesforce finance/billing process, knowledge of Lead-to-Cash process would be desirable Experience with environment management, releasemanagement and deployment Experience integrating Salesforce with other business systems, e.g. NetSuite Competency in SOQL Strong communication skills and ability to more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written … and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect/sync … Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and more »
IT Change Analyst - Permanent - London/Hybrid - £50,000 per annum Assist with all IT change management activity Facilitating and chairing the weekly Change Advisory Board (CAB) Checking RFCs for correctness and completeness Encouraging compliance with the change management process and policies. Aligning to ITIL v4 framework, the … role should also be continually reviewing change management practises to spot and recommend areas of service improvement. Also provide administrative support for releasemanagement as required. Industry recognised technical qualifications or degree educated. ITIL Foundation v3 or v4 will be advantageous. Previous exposure to ITIL change management service management and/or project management. Experience of working in an ITIL-based support environment and with ITSM systems Involvement in design and implementation of policy, process and procedure Excellent computer literacy particularly MS Office, Service Management tools IT Change Analyst - Permanent - London/Hybrid more »
development, configuration and administration experience in an enterprise environment. Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, ReleaseManagement, etc. ServiceNow Certified System Administrator. Service Now Developer Certified. Bachelor's Degree in Computer Science … a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or more »
needs to be based in Northern Ireland. 6 month contract Inside of IR35 A ideal candidate will support and maintain adherence within the Change & ReleaseManagement process within the company and customer base. Responsibilities: Support the implementation and improvement, processes, and procedures under the direction of the Senior … Change Manger. Monitor compliance and ensure the processes and procedures are being adhered to. Support ISO compliance procedures and audit activities annually. Present Change Management process to Clients, Internally and as required for ISO Audits Deliver the process role of Change Manager , Chair and participate in internal and customer … and actions are delivered. Use of Change Review boards (Pre-CAB) if applicable to facilitate the preparation and assessment of RFCs. Support the operational management of all types of Change and Release CRQs via Remedy. Support Project teams to ensure Change management procedures are incorporated into their more »
Warwick, Warwickshire, West Midlands, United Kingdom
CALOR GAS LIMITED
DSD) Ortec VMI forecasting & Supply planning. OBTC Onboard truck computer Paragon Route planning & Scheduling Other critical application supporting daily operations. In addition to application management, the Solution Architect Operational Applications is responsible for: Solution Architecture across the Operational applications landscape with a primary focus on SAP Solutions Enforcing IT … and recommend application landscape optimization opportunities Plan and own the delivery of approved application landscape optimization opportunities, including resource, schedule and budget planning and management Drive the continuous delivery of changes to enhance business performance Identify, plan, and implement standard processes for continuous improvement Work with shared services teams … one or more modules of SD, MM, PM, FICA, IS-Oil in S/4 HANA 1909 and higher business suite Software full Lifecycle Management Software ReleaseManagement Demonstrable experience of managing/coordinating cross-functional teams Preparing and providing SAP solution demonstrations to the team, business more »
Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going life cycle management for those applications. Behaviours Demonstrate the ability to methodically work through issues Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: Basic Understanding of IT project management methodologies including agile and waterfall Basic Knowledge of project management tools and techniques Microsoft Active Directory server Microsoft Group Policy Objects (GPOs) Understand more »
Cannock, Staffordshire, United Kingdom Hybrid / WFH Options
Veolia
Convey enthusiasm for products, leading teams, stakeholders and users to understand the meaning behind functions & services and acting as a motivating force. Ensuring the releasemanagement lifecycle is applied and adhered to. Manage risks and work with product vendors to resolve issues that affect release scope, schedule … and quality. Supporting the management of Product Leads in training and product best practice. Supporting the Product Owner with management of the wider Product teams including but not limited to onshore and offshore developers. Work with the Product Owner to influence the product roadmap, contributing primarily to the … Remain constantly up to date with technology advances that could positively influence the system and/or roadmap. What are we looking for? Stakeholder management experience. Previous product management experience. Previous business analysis experience. Atlassian product experience (JIRA, Confluence, Trello). Proficient in writing user stories & acceptance criteria. more »
Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live releasemanagement and deployment Required Technical and Professional Expertise Able to configure and … knowledge of standard reports • Technical knowledge of Payroll • Preparation of functional specs for integration and reports • Experience of Level 2 and 3 support • Change management and enhancement deployment from test to production more »
finding solutions to problems Provide technical expertise in Payroll Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live releasemanagement and deployment Required Technical and Professional Expertise Able to configure and more »
teams – running daily stand-ups and ceremonies and tracking delivery using agile tools such as Jira.Helping clients to re-imagine what modern deployment and releasemanagement processes may look like using DevSecOps principles, tooling and operating models.Working closely with key internal and client stakeholders and effectively demonstrating people … management skills.Working within diverse teams to help deliver measurable business outcomes to achieve our client’s vision and reshape the future of the Commercial Banking industry.Developing and maintaining effective relationships with peer-level stakeholders across all business workstreams internally, with our clients, and with our partners.Leading business development work … technologies in areas such as:Commercial Banking including but not limited to; products such as payments, commercial lending, trade and supply chain finance, cash management and liquidity.Digital channels including but not limited to; mobile, web and Relationship Manager focussed channels.Digital platforms and technologies including but not limited to; cloud more »