1 to 25 of 189 Permanent Salesforce Service Cloud Jobs

States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India We are seeking a Salesforce Service Cloud Business Analyst to join our team and play a crucial role in optimizing customer service processes. This role involves … working closely with stakeholders to gather business requirements, enhance user experience, and implement innovative solutions within Salesforce Service Cloud. The ideal candidate will have experience with Case Management, Omni-Channel, Knowledge, Service Cloud Voice, Chat Bots, and Automation tools to drive efficiency and improve customer service operations. As a Salesforce Service Cloud Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring that Salesforce Service Cloud is effectively configured and utilized. You will be responsible for gathering and analyzing requirements, customizing Service Cloud More ❯

Title: Business Analyst - SFDC Service Cloud Term: 1 year (w/possible extension) Location: Phoenix, AZ Hybrid: 2-3 days in office Rate: Open We can do C2C Please do not call Simply send the resume through this posting and I will be in touch Experience working in … the Airline Industry is a huge Overview of responsibilities directly from Client: Responsibilities will include business and technical documentation and requirements, specifically to support Salesforce Service Cloud case management, with multiple integration points. Ability to assist with design and solutions around new Salesforce instance. Good understanding … assess complex business processes and identify areas for improvement. Solid knowledge of databases, good command of spreadsheets, formulas and macros, MS Office Awareness of Salesforce Core and Service Cloud configuration including security profiles, roles, reports, flows, validation rules, formulas and case management. Proficient in identifying issues and More ❯

Job Title: Salesforce Service Cloud Analyst Location: Fremont, California 94555 (Hybrid) Duration: 4-month contract with potential for extension Job Summary: The primary function of this role is to configure and maintain Salesforce Service Cloud , ensuring it aligns with stakeholder requirements. The role involves … working in a complex Salesforce environment, implementing integrations, managing customizations, and ensuring data integrity and security. Minimum Skills Required: 5+ years of hands-on experience with Salesforce Service Cloud configurations In-depth knowledge of Salesforce products and functionality Experience with complex Salesforce orgs Proficiency … page layouts, macros, flows, reports, dashboards, security models, Lightning framework, apps, and consoles Ability to gather requirements from stakeholders and translate them into scalable Salesforce solutions Experience with integrations and managed packages Flexibility to work across time zones and deliver on tight project timelines Salesforce Certified Advanced Administrator More ❯

We are looking for a skilled Salesforce Consultant to join our team at Skyblux. Our company is dedicated to helping our clients achieve digital transformation and quickly adopt best practices in the global economy. We implement cloud solutions to make companies more competitive, improve customer experience, and automate … business processes. We are looking for a self-motivated, detail-oriented, and collaborative Salesforce Consultant who can lead projects and drive results in a fast-paced, dynamic environment. If you have a passion for Salesforce and a track record of delivering successful projects, please apply to join our … team. As a Salesforce Consultant, you will be responsible for supporting different implementation projects by defining functional and technical requirements, designing processes, and developing and configuring solutions. You will lead teams in the implementation of Salesforce Sales Cloud, Service Cloud, and Marketing Cloud, and More ❯

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Salesforce Field Service Solutions Architect and this is a hybrid position is Sunnyvale, CA. The Salesforce Field Service Solutions Architect will focus on building … automation workflows for field service implementation, debug issues in existing flows, testing activities, including the creation of test scripts, conducting system integration testing (SIT), user acceptance testing (UAT), and ensuring that the Salesforce Field Service platform (including ServiceMax/Asset 360) is working as expected. The ideal … candidate will be a quick learner, able to grasp business requirements related to field service operations, and apply that knowledge to effectively test and validate system functionality to drive project success. Responsibilities: Hands on experience with Flows and process automations Develop and debug flow automations Hand on configuration experience More ❯

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for an SFDC - Field Service Solution Architect Job Description: Job Title: SFDC - Field Service Solution Architect Job Type: Contract Job Location: Sunnyvale, CA Work Schedule: Hybrid, 3 days … a week. Rate: $92/hr on W2, Based on experience Top Skills: SFDC - Field Service Consultant Detailed Job description: We are seeking a talented and proactive Salesforce Field Service solutions architect with a strong focus on hand on configurations like flows along with testing to join … our dynamic team. In this role, you will quickly learn the business requirements and leverage your understanding of field service concepts to ensure successful project delivery and seamless system functionality. Role Overview: The Salesforce Field Service Solutions Architect will focus on building automation workflows for field service More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

Job Title: Senior Salesforce Technical Lead Experience Level: 8-10 Years Location: Dublin 4 Ireland ( Remote work with Few Trevel in Month ) For UK based candidate it's remote with few Trevel to Ireland Employment Type: Full-time salary : Open to Discuss Job Summary: We are looking for a … Senior Salesforce Technical Lead with 8-10 years of experience specializing in Salesforce Education Cloud and Service Cloud . The ideal candidate will have a strong technical background in Salesforce development, architecture, and integration, along with leadership capabilities to guide teams and drive AI … powered solutions. Key Responsibilities: Lead the design, development, and implementation of solutions using Salesforce Education Cloud and Service Cloud . Provide technical leadership to Salesforce developers and administrators. Collaborate with business stakeholders to translate requirements into scalable Salesforce solutions. Design and implement AI-driven More ❯

Responsibilities: Salesforce Data Stewardship: Monitor, analyze, and improve the quality of data entered and maintained within Salesforce, including Sales Cloud, Service Cloud, and Experience Cloud. Ensure adherence to defined data standards, governance rules, and best practices. Process-Integrated Data Analysis: Analyze data flows and business … processes that impact Salesforce records, including automated workflows, integrations with external systems, and user-driven updates. Identify trends, anomalies, and opportunities for process optimization Ecosystem Reporting & Insights: Maintain reports and dashboards that provide actionable insights into Salesforce data, user behavior, and business performance. Partner with stakeholders to translate … business questions into data-driven analysis. Data Integrity & Quality Management: Implement quality controls, validation rules, and monitoring to ensure consistency, accuracy, and completeness of Salesforce data. Proactively identify data gaps or inconsistencies and work cross-functionally to resolve them. Cross-System Data Governance: Collaborate with business teams to understand More ❯

Responsibilities include, but are not limited to: Salesforce Data Stewardship: Monitor, analyze, and improve the quality of data entered and maintained within Salesforce, including Sales Cloud, Service Cloud, and Experience Cloud. Ensure adherence to defined data standards, governance rules, and best practices. Process-Integrated Data … Analysis: Analyze data flows and business processes that impact Salesforce records, including automated workflows, integrations with external systems, and user-driven updates. Identify trends, anomalies, and opportunities for process optimization Ecosystem Reporting & Insights: Maintain reports and dashboards that provide actionable insights into Salesforce data, user behavior, and business … business questions into data-driven analysis. Data Integrity & Quality Management: Implement quality controls, validation rules, and monitoring to ensure consistency, accuracy, and completeness of Salesforce data. Proactively identify data gaps or inconsistencies and work cross-functionally to resolve them. Cross-System Data Governance: Collaborate with business teams to understand More ❯

Salesforce CRM tools, Salesforce cloud, DB workbench, Einstein, Architecture, Design, Jira, Salesforce Communities setup, Configuration Data security & sharing, Sale If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 9 Years Education level … hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Business Vertical: Life Sciences, Health Care, Energy, Resources and Utilities Job Summary Salesforce CRM tools, Salesforce cloud, DB workbench, Einstein, Architecture, Design, Jira Expertise in Salesforce platform, Sales Cloud, Service Cloud, and Marketing Cloud. Strong understanding of Salesforce best practices and functionality. Experience in working with Field Service lightning Configuration and Implementation. Extensive hands-on experience in area of customization, Roles, Sharing Rules, Apex Coding and Migration tools. Experience on Service Cloud, Sales Cloud, Experience More ❯

this document, please get in touch with at UKI.recruitmentattcs.com or call TCS London Office number 02031552100 with the subject line: Application Support Request. Role: Salesforce Revenue Cloud Technical Architect Job Type: Permanent Location: London, UK (Remote/Hybrid) Number of hours: 40 hours per week full time (standard … Ready to utilize your experience in Salesforce? We have an exciting opportunity for you as a Salesforce Revenue Cloud Technical Architect. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. … an exciting team where you will be challenged every day. Build strong relationships with a diverse range of stakeholders . The Role As a Salesforce Revenue Cloud Technical Architect you will need to judge the tradeoffs with technology and feasibility and makes choices that fit the constraints of More ❯

Group Product Manager | Household Name | Customer Service Platform✨ 🚘 Role : Group Product Manager Location: Basildon, Essex Hybrid working: 2 days per week in the office Salary: up to £115,000 + bonus 🚘 Leading Automotive business 💸 Innovative commercial financing products 👪 Amazing culture & team Do you have a passion for innovation, disruption … their customer service. 🚘💓 As Group Product Manager you will lead their Customer Servicing team, and will be responsible for their contact centre as a service, salesforce service cloud and customer service platform (including telephony systems). They have sign off to utilise AI and this … Product looks like! 👪 🔎 So, who are they looking for?.... Proven expereince in a Product Leadership position & managing a team of Product Managers Customer Service Operations Experience: 5+ years of experience working in customer service operations, with a strong understanding of contact centre workflows, agent tools, and customer More ❯

Summary Pinnacle Consultants is seeking a Lead Salesforce Software Engineer for direct-hire role with a large, national client of ours in the homebuilding industry. The position can sit in one of the following client office locations: Irving TX, Miami FL, or Bentonville AR. The Lead Salesforce Engineer … portfolio of solutions. Solutions include projects and products, systems (including applications, technologies, processes and information), shared infrastructure services and shared application services. The Lead Salesforce Engineer provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs … and assurance Defines the principles, guidelines, standards and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Salesforce -Specific Responsibilities: Work with technical leads to design and implement Salesforce solutions tailored to business requirements, ensuring alignment with strategic goals. Develop high More ❯

Job Title: Salesforce Senior Architect Duration: Fulltime Location: Remote SFO, CA Position Summary: We are looking for an experienced Salesforce Senior Architect to lead the design and implementation of enterprise-scale Salesforce solutions. This role requires deep expertise across core Salesforce platforms-Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB-with the ability to architect end-to-end solutions that are scalable, secure, and aligned with business strategies. The Senior Architect will mentor junior team members and act as a strategic advisor to stakeholders. Responsibilities: - Own the end-to-end Salesforce architecture, ensuring alignment with business and IT goals. - Lead the design of scalable, high-performance solutions across Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB. - Define technical standards, data governance models, and integration patterns. - Guide development teams with best practices in Apex, Lightning Web Components More ❯

Job Title: Salesforce Senior Architect Duration: Fulltime Location: Remote SFO, CA Position Summary: We are looking for an experienced Salesforce Senior Architect to lead the design and implementation of enterprise-scale Salesforce solutions. This role requires deep expertise across core Salesforce platforms-Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB-with the ability to architect end-to-end solutions that are scalable, secure, and aligned with business strategies. The Senior Architect will mentor junior team members and act as a strategic advisor to stakeholders. Responsibilities: - Own the end-to-end Salesforce architecture, ensuring alignment with business and IT goals. - Lead the design of scalable, high-performance solutions across Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB. - Define technical standards, data governance models, and integration patterns. - Guide development teams with best practices in Apex, Lightning Web Components More ❯

Job Title: Salesforce Senior Architect Duration: Fulltime Location: Remote SFO, CA Position Summary: We are looking for an experienced Salesforce Senior Architect to lead the design and implementation of enterprise-scale Salesforce solutions. This role requires deep expertise across core Salesforce platforms-Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB-with the ability to architect end-to-end solutions that are scalable, secure, and aligned with business strategies. The Senior Architect will mentor junior team members and act as a strategic advisor to stakeholders. Responsibilities: - Own the end-to-end Salesforce architecture, ensuring alignment with business and IT goals. - Lead the design of scalable, high-performance solutions across Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB. - Define technical standards, data governance models, and integration patterns. - Guide development teams with best practices in Apex, Lightning Web Components More ❯

Job Title: Salesforce Senior Architect Duration: Fulltime Location: Remote SFO, CA Position Summary: We are looking for an experienced Salesforce Senior Architect to lead the design and implementation of enterprise-scale Salesforce solutions. This role requires deep expertise across core Salesforce platforms-Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB-with the ability to architect end-to-end solutions that are scalable, secure, and aligned with business strategies. The Senior Architect will mentor junior team members and act as a strategic advisor to stakeholders. Responsibilities: - Own the end-to-end Salesforce architecture, ensuring alignment with business and IT goals. - Lead the design of scalable, high-performance solutions across Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB. - Define technical standards, data governance models, and integration patterns. - Guide development teams with best practices in Apex, Lightning Web Components More ❯

Job Title: Salesforce Senior Architect Duration: Fulltime Location: Remote SFO, CA Position Summary: We are looking for an experienced Salesforce Senior Architect to lead the design and implementation of enterprise-scale Salesforce solutions. This role requires deep expertise across core Salesforce platforms-Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB-with the ability to architect end-to-end solutions that are scalable, secure, and aligned with business strategies. The Senior Architect will mentor junior team members and act as a strategic advisor to stakeholders. Responsibilities: - Own the end-to-end Salesforce architecture, ensuring alignment with business and IT goals. - Lead the design of scalable, high-performance solutions across Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB. - Define technical standards, data governance models, and integration patterns. - Guide development teams with best practices in Apex, Lightning Web Components More ❯

Job Title: Salesforce Senior Architect Duration: Fulltime Location: Remote SFO, CA Position Summary: We are looking for an experienced Salesforce Senior Architect to lead the design and implementation of enterprise-scale Salesforce solutions. This role requires deep expertise across core Salesforce platforms-Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB-with the ability to architect end-to-end solutions that are scalable, secure, and aligned with business strategies. The Senior Architect will mentor junior team members and act as a strategic advisor to stakeholders. Responsibilities: - Own the end-to-end Salesforce architecture, ensuring alignment with business and IT goals. - Lead the design of scalable, high-performance solutions across Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB. - Define technical standards, data governance models, and integration patterns. - Guide development teams with best practices in Apex, Lightning Web Components More ❯

Job Title: Salesforce Senior Architect Duration: Fulltime Location: Remote SFO, CA Position Summary: We are looking for an experienced Salesforce Senior Architect to lead the design and implementation of enterprise-scale Salesforce solutions. This role requires deep expertise across core Salesforce platforms-Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB-with the ability to architect end-to-end solutions that are scalable, secure, and aligned with business strategies. The Senior Architect will mentor junior team members and act as a strategic advisor to stakeholders. Responsibilities: - Own the end-to-end Salesforce architecture, ensuring alignment with business and IT goals. - Lead the design of scalable, high-performance solutions across Sales Cloud, Service Cloud, FSL, CPQ, RCA, and RCB. - Define technical standards, data governance models, and integration patterns. - Guide development teams with best practices in Apex, Lightning Web Components More ❯