1 to 2 of 2 Temporary Operations Manager Jobs in the East Midlands

impact to our Service Desk. We are lucky that we have very competent staff already in place but now require an Operational Service Desk manager to provide Service management support till end of March 2025. The Operational Service Desk manager will act as a main lead for the … Agreements/Operational Level Agreement standards expected by customers for the Service Desk function and deliver against the ITIL Framework. The Operational Service Desk manager will aim to: Foster a culture of continuous improvement by reviewing service performance, soliciting feedback from stakeholders, and identifying opportunities for optimisation. Implement service … adjustments as needed based on changing business requirements, technology advancements, and feedback from stakeholders. Main duties of the job As the Operational Service Desk Manager, you will: Manage the Service desk team and provide leadership to the Service Desk team from both a technical escalation point for direct reports more »

impact to our Service Desk. We are lucky that we have very competent staff already in place but now require an Operational Service Desk manager to provide maternity cover for 12 months. The Operational Service Desk manager will act as a main lead for the SART (Systems, Application … all stages of Service Lifecycle: Service Design Service Transition Service Operation Continual Service Improvement Main duties of the job As the Operational Service Desk Manager, you will: Manage the Service desk team and provide leadership to the Service Desk team from both a technical escalation point for direct reports more »