CustomerService Advisor - Non Vocal via Email and Social Media Based in Burnley Offering £11.44 per hour - paid weekly, every Friday! We are currently recruiting for one of the leading online retailers for their existing customerservice team. This company is hugely established in the industry … and is growing constantly, so we are looking for someone who is driven with long term aspirations within customerservice/office work. You will be provided with full training for this role and supported throughout the process so if you haven't done this type of role … to then go permanent so we're looking for candidates who are wanting a long term position. What will you be doing? Responding to customer queries across various IT and Social Media platforms, queries will be in connection to; refunds, exchanges, sizing, deliveries, product/stock enquiries etc. Providing more »
NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are looking for a talented Service Management Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled Service Management Practitioner … to join our dynamic team and help us achieve our mission. Main duties of the job The Service Management Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that … the service desk is constantly developing and improving. The Service Management Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The Service Management Practitioner monitors operations to make sure tickets more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customerservice experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »
Service Desk Agent Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line team based within our office in Manchester. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. Your experience Educated to GCSE more »
Service Desk Agent Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a more »
Job summary The role of the e-RS administrator will be to provide a robust and professional service for patients and health professionals. The e-RS administrator will also develop his/her knowledge base to lead and manage specific e-RS worklist tasks. Where appropriate, and practical, the … post holder will also support other projects or pieces of work associated with modernising service delivery. Please Note: Vacancy may close early due to high numbers of applications Main duties of the job We are pleased to announce that we are recruiting for an e-RS Administrator within the … but a very friendly and inclusive place to work. We are looking for a dedicated and enthusiastic individual with excellent attention to detail and customerservice skills. Ability to prioritise their own workload as well as good knowledge of e-RS will be needed for this role. The more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
People Solutions
PORTUGUESE SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking CustomerService Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals more »
Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st … line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customerservice while problem solving and dealing with … an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner more »
Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st … line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customerservice while problem solving and dealing with … an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner more »
Sunderland, Tyne and Wear, North East, United Kingdom
Pertemps Newcastle & Gateshead
note the role will be based at Shiremoor until April 2024 when the role will relocate to Sunderland. We are looking for call centre customer advisors to take predominately inbound calls for one of our prestigious clients. Our client offers an excellent work environment with ongoing training and development … they like to acknowledge and reward success and is aware how important it is that workers feel appreciated and part of the team. Strong customerservice skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with customers and work to … a high quality standard of delivery. Experience of working in a customerservice environment is essential; this doesn't necessarily mean you've worked in a call centre before. Opportunities and excellent training will be given to those without call centre experience. However good IT literacy is essential more »
Stafford, Staffordshire, West Midlands, United Kingdom
Hays
United Kingdom (on-site with flex) Duration: Resolver Location2 months (with possibility of extension)# About the Role: We are seeking a skilled and customer-focused Complaints Resolver to join our team on a temporary basis. As a Technical End-to-End Complaints Resolver, you will play a crucial … role in addressing customer complaints related to technical issues. This is an excellent opportunity for someone who enjoys problem-solving and has experience of handling end-to-end complaints. Responsibilities: Investigate and resolve technical complaints from customers promptly and efficiently. Collaborate with relevant teams to identify root causes and … implement corrective actions. Ensure timely communication with customers, keeping them informed throughout the resolution process. Maintain accurate records of complaints and resolutions. Provide exceptional customerservice and maintain a positive attitude. Requirements: Previous experience in complaint resolution, preferably in a technical or customerservice role. Strong more »
Employment Type: Temporary
Salary: £14.0 - £15.5 per hour + £14-£15.50 per hour
We are seeking an experienced Administrator/Coordinator to join Service Improvement team at the Exeter Office. This position offers £13.49 per hour and operates on a hybrid schedule, requiring 2-3 days per week in the office. The role is full-time, 37 hours per week, and is … initially a temporary contract until September 2024, with potential for a permanent position. Key Responsibilities: Coordinate and manage customer compensation payments efficiently and on time. Review and address outstanding actions post-complaint closure, ensuring compliance with timelines. Support the team in meeting regulatory requirements related to complaints. Resolve customer inquiries and keep them informed of the next steps. Regularly provide the Service Improvement team with reports on critical business processes, including deadlines, complaint reminders, and responses. Collaborate with colleagues and customers to identify and implement service improvements. Use multiple systems to resolve or support the resolution more »
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Red Personnel
Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customerservice by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
Royal Devon University Healthcare NHS Foundation Trust
Job summary Join our team! Could you be our next Service Administrator? An exciting fixed term/secondment opportunity has arisen for a full time Service Administrator to work as part of an established Administration team in Gastroenterology, based in Bowmoor House, Wonford site. The key aspects of … the role to include: Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customerservice skills to put our patients at ease, treating them with tact and empathy Ensuring all administrative processes and enquiries are dealt … on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator to join the Gastroenterology team. We can offer a busy and varied role within a vibrant and supportive team. Our teams are made more »
by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »
the telephone. You will be working with both members of the public and professionals in external agencies and organisations. The key focus of this service is to support adults at risk in Wiltshire to feel and be safe. This holistic approach and the support that you will offer, will … be essential in the service achieving this. The role of Information Officer is an excellent opportunity for you to demonstrate your customerservice skills and gain specialist safeguarding experience as part of a supportive, collaborative, and multi-disciplinary team. We are looking for people with social care … and customerservice experience, who have the key listening and communication skills to build effective relationships with people in order to achieve positive outcomes. It is a role in which you will need a calm and mature attitude and will have to manage information of a highly confidential more »
Configuration Team Applicants must: Demonstrable experience of working with computerised patient administration systems (Rio) Demonstrable experience of working within the NHS IT support or customerservice experience Computer literate in Microsoft Office, including Excel and working knowledge of databases About us At Black Country Healthcare NHS Foundation Trust … building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities. The Trust is rated 'Good' from CQC (Care … This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families. Job description Job responsibilities The role of Digital Services is to promote and support the effective use of data more »
career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about CustomerService processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … with data entry and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR . The candidate: Previous customerservice experience desirable but not essential Happy to work independently, as well as in a team in fast pace environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »
opportunity to join a brand new D365 development team as a hands-on Developer building a portfolio of global Dynamics CRM solutions across the CustomerService and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll require the following skills and experience: Extensive D365 CRM hands … on development experience (mid level) Extensive experience of D365 CRM CustomerService and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience deploying D365 CRM solutions in global organisations Any exposure to Peppermint or other solution layers highly … Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £65k-£71k + bonus + benefits. London & 70% remote. 24 month more »
requirements and translating these into functional specifications for your developer colleagues. Specifically, youll be delivering a portfolio of global Dynamics CRM solutions across the CustomerService and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll require the following skills and experience: Extensive requirements capturing/… technical business analysis experience Subject matter expertise in D365 CRM CustomerService and Sales Enterprise modules Outstanding stakeholder engagement skills with both technical and business stakeholders Very strong documentation skills particularly regarding functional requirements Experience with CRM systems integration, data migration and testing methodologies Experience deploying D365 CRM … to Peppermint or other solution layers highly beneficial Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £65k-£71k + bonus + benefits. London & 70% remote. 24 month more »
an organised & dedicated individual to join our Recruitment Team in the role of Senior Administrator. The successful candidate will have recent administrative experience, strong customerservice skills, experience of data input and the ability to work under pressure and to deadlines. The successful candidate should thrive working independently … This role is primarily based on site at Harrogate Hospital with temporary opportunities to work from home 1 day a week, where possible. The service operates between the hours of 08:30-17:00 so prospective applicants must be able to work within these hours. **Please note, this job … CIPD qualification or working towards. Experience Essential Previous recent administration experience (within the last 12 months) Experience of working in a busy office/customerservice environment. Experience of dealing with enquiries both by telephone and face-to-face. Able to work under pressure and to deadlines Desirable more »
line manager (team of 3) and mentor. Specifically, it is focused on the delivery of 3 major global projects customising D365 CRM using the CustomerService & Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll lead the development, support and promotion of D365 capabilities across the … require the following skills and experience: Extensive D365 CRM hands on development experience at a senior or lead level Extensive experience of D365 CRM CustomerService and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience architecting and … Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £86k-£96k + bonus + benefits. London & 70% remote. 24 month more »