Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Blue Arrow
Position: CustomerService Advisor Location: Hybrid within commutable distance of Coventry (CV6) Start date: 10th June 2024 (Will be required to attend site for a minimum of 4 weeks to attend training and to collect homeworking equipment, You will then be able to work remotely once you have … available between 8am -6pm) Type: Temporary to Permanent for the right candidate Blue Arrow is offering a superb opportunity to work as a customerservice representative, Working remotely but within a reasonable commute to Coventry. The role promises sociable working hours, a competitive pay rate and the … also helped to halve harmful emissions in London since 2019 and keep the capitals road network running smoothly and safely. As a Back-Office CustomerService Representative, you'll be responsible for the behind-the-scenes processing service of Transport for London's Road User Charging system. more »
Job Title: CustomerService Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customerservice skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customerservice or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customerservice experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
South Warwickshire University NHS Foundation Trust
with colleagues to ensure waiting time targets are achieved. The post holder will be responsible for prioritising own workload and ensuring data quality and customerservice are met to a high quality standard. Previous applicants need not apply. Main duties of the job To work as a flexible … team to carry out clerical duties within the Patient Access Services giving support to patients, medical staff and the management process, maintaining an effective customer focused service. About us Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding … handle rota, managing calls in a professional manner and assisting patients with their queries. Liaise with reception staff regarding clinics and follow up appointments Service Improvement/Team Development Be involved in the development & revision of protocols & processes as required. To participate in the training and induction of new more »
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »
Newtownabbey, County Antrim, Whitehouse, Antrim and Newtownabbey, United Kingdom Hybrid / WFH Options
Blue Arrow
Position: Inbound CustomerService Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound CustomerService Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »
member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customerservice and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and … general office supply levels are monitored. Preparation of the orders and receiving of goods/services in order to maintain efficient running of the service About us Optimise Healthcare Group are a privately run psychiatric clinic based in Warrington. We are a small team and work with a wide … member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customerservice and effective working relationships. The job description is an outline of the tasks, responsibilities and outcomes required more »
Service Desk Advert Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
People Solutions
PORTUGUESE SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking CustomerService Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals more »
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice e... APCT1_UKTJ more »
North Cumbria Integrated Care NHS Foundation Trust
and wellbeing in our community. Technology is intrinsic to healthcare across Cumbria so to support this vision our Digital Health team to provide a customer focussed service which is responsive, proactive and tailored to theTrust'sneeds. We're looking for individuals with a passion for service improvement … for staff who rely on IT to deliver patient care across Cumbria as efficiently as possible. We require you to deliver the best possible service to our staff drawing on your asset management and organisation skills to ensure new and old equipment is recorded and monitored accurately and the … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands more »
Farnborough, Hampshire, South East, United Kingdom
Jenrick Commercial
Logistics/Scheduling/Service Administrator * Up to £26,500 per annum * Initially a 12 month temporary role * Based full-time on-site at their offices in Farnborough We have an opportunity for an experienced Administrator to work for a Global Technology prover with offices based in Farnborough. This … school drop off for example and needed to start work at 10am they are absolutely fine with this. In the Logistics/Scheduling/Service Administration role, you will be responsible for monitoring the flow of work and for the transfer of goods from one place to another. Main … and open line of communication is crucial in this position Key skills and experience required: * Previous experience working within an administration position from a Service Industry * The perfect candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration more »
To support this shift in commissioning arrangements, the PROSPECT Lead Provider Collaborative commissioning team is seeking an individual who will lead our engagement with service users to ensure that their views and experiences are listened to and feed into the team's wider work and decision making. Shortlisting planned … for 31 May. Interviews planned for 12 June. Main duties of the job The postholder will identify opportunities to enable service users, carers and members to be listened to and responded to as well as developing partnerships to plan, review and design service changes and improvements. This will … well as leading on regional workstreams. The role will also lead and build on the innovative approach to engaging, supporting and developing patients/service users and carer active involvement with the development of secure services. Thisincludes further development of Lived Experience roles and Experts by Experience engagement. The more »
the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customerservice skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Red Personnel
Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customerservice by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
North Cumbria Integrated Care NHS Foundation Trust
staff and be the point of contact for managing all hardware and software issues assigned to you whilst working in accordance with the Trusts service level agreement. As a result, efficient and effective communication skills in a wide range of forms are vital. Participation in an extended out of … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands … ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if more »
Job summary Anticoagulant Dosing and Advisory Service (ADAS)Blackpool Teaching HospitalsAnticoagulation support assistants (MLA). Full time/part time positions available AFC band 2 Bank Positions, Flexible working Hours between 08.30 -16.45 Monday to Friday, An exciting opportunity has arisen to join the Anticoagulant Dosing and Advisory … Service (ADAS) , we are seeking responsible and enthusiastic individuals to work as Anticoagulation Support Assistants .alongside our Biomedical scientists . We are a near patient blood testing service utilising point of care measuring devices to provide (warfarin) Anticoagulation dosing advice to patients at community based clinics . You … skills and the successful candidates will be able to work efficiently and effectively as a lone worker as well as in a team environment.The service has a fleet of hospital vehicles for service delivery( own vehicle is not required) consequently a full driving license is essential and the more »
supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Responsible for providing a Service Desk call logging and first line incident resolution service. Resolving as many incidents as possible at the first point of contact (first-time fix … and working with your team members to increase the level of first-time fixes. Work with the Service Desk Analysts to review past incidents and patterns to inform where additional training, or guidance, is required improve first time fix numbers. Solutions driven, confident and friendly approach when dealing with … end users. Ensuring that you and your team maintain appropriate records of all contacts on the Service Desk, including providing feedback to end users on the progress of their incident on a regular basis through the lifecycle of the call. Maintain agreed service standards on the timeliness and more »
a Temp - Perm basis starting immediately for an initial period of 3 months. You will be joining a friendly & supportive Helpdesk team, to answer customer calls, supporting them with technology issues, and working with the technical team to provide excellent customerservice and technical support. Someone with … strong customerservice or contact centre based experience, plus a good understanding of technology/computers would fit well in this team. Hours: 37.5 per week. Shifts: Monday to Friday 9am -5:30pm - with the possibility of other shift patterns available. Hourly Rate: £11.44 Location: Due to location … customers informed at all times of progress of work. Report escalations to relevant departments. Update internal system to ensure smooth communication between departments. Document customer specific information. Skills & Experience: Good attitude and communication style when dealing with customers. Strong verbal and written communication skills. Competent PC user including Microsoft more »
Gloucester, Gloucestershire, South West, United Kingdom
Brook Street UK
Do you have retail, hospitality or customerservice experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customerservice experience and some computer … Defence Business Services (DBS) Pillar - Armed Forces & Veterans Services - DBS Team - MOD Medal Office Primary Job Purpose(s): Medal Assessing Deliverables: Accurate Medal Assessments Customer Focus Despatch of medallic recognition Responsibilities: The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some … Checking colleagues' assessments before progressing applications to final stage before dispatch d) Record Management: Filing, preparation of records for scanning and document disposal e) Customer Correspondence: Respond to letters, telephone and email enquiries from Service Personnel, veterans and their families regarding eligibility of the award(s) 2. Provide more »
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Brook Street UK
UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today. Recruitment … animal and plant health for the benefit of people, the environment and the economy. The Centre for International Trade is part of APHA's CustomerService Centre Network across the UK and is responsible for a wide variety of work areas to allow the import and export of … to have good IT and organisation skills and the flexibility to turn your hand to different tasks as the situation demands. The position is customer facing and will suit those who have an ability to communicate well to a diverse group of customers. You will be engaging with a more »
administrators to join a growing team on a temporary basis for up to 6 months. This is a varied role, with a mix of customerservice and administration. They are looking for someone to start ASAP, Monday to Friday in a great central location. What will you do … correct any errors What type of skills/experience do I need to be considered for this role? Strong Excel skills Experience in a customerservice role Experience in an administration role Excellent written and verbal communication skills Ability to work under pressure, manage and prioritise large workload more »
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking … for their first opportunity. What will you be doing? Providing 1st Line Service Desk Support Answering the Service Desk phone and mailbox Creating/Updating ticket logs Providing support on Microsoft Windows 10/11 operating system Supporting users over phone, email and in person What experience do … you need? To be considered for the IT Service Desk Analyst role, you must be: Previous experience within an IT Support role ideally within a service desk environment would be beneficial Understanding of supporting Office 365 and Windows environment Understanding of Active Directory Understanding of ticketing systems Self more »