1 of 1 Temporary 3rd Line Support Jobs in the West Midlands

I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with … to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and … issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st More ❯