be expected to attend the following training sessions. Your Leadership Impact Leading Your Team to Success Service Improvement for Beginners Developing your Service Improvement Skills The leadership and improvement programme aims to: Explore leadership within the NHS Promote Trust values and behaviours Develop your leadership effectiveness and skills Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role. After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in … of working as part of a team. Skilled negotiator who is able to motivate and persuade, if required using tact and persuasive skills. Excellent interpersonal and communicationskills (written, oral, digital) Ability to apply digital technology to working practiced. Highly motivated and committed to the use of computerised information more »
Corporate users. The role is central to provision of a high performing friendly and professional customer driven service. Main duties of the job Customer communication via Telephone and Self Service Portal. Monitoring of these channels to ensure ticket progression including response and resolution within a timely manner. Recording of accurate … therefore directly interacts with service users and aims to resolve their queries/requests at the first point of contact via telephone and electronic communication, in line with the agreed service level agreement. The post holder will log issues and incidents and identify when to escalate to second-line support … skills in desktop and networking infrastructure technologies in a Microsoft environment including supporting Windows, MS Office and standard software. Good written and verbal communicationskills including an ability to communicate technical points at a user level and a good telephone manner. Needs to have a thorough understanding of more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Skills for Care
Leeds Office based with opportunities for agile (hybrid) working Salary: £39,363.25 per annum Closing Date: 4 October 2024 Interview Date: 18 October 2024 Skills for Care helps create a well-led, skilled and valued adult social care workforce. Our practical support helps leaders and managers recruit , develop … retaining them from entry level right through to senior leadership and management roles. Find out more by taking a look at our website www.skillsforcare.org.uk. Skills for Care has an exciting opportunity for a Junior Product Manager to join our Digital, Data and Technology Team. The purpose of the role … through delivery and financial oversight. You will have a strong background in user-centered design, using data insights to prioritise and shape roadmaps. Excellent communicationskills are essential, as you will need to explain complex concepts to non-technical audiences. The ideal candidate will be highly self-motivated, able more »
Comply with Company policies and procedures Person Specification Experience Essential Prioritise and manage own workload without supervision. Assertive, team player and critical thinker Excellent communicationskills both verbal and written Excellent IT Skills Must be able to drive Excellent organisational skills Qualifications Essential GCSE level of education more »
respond to enquiries from users/Log, classify and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a more »
or equivalent qualification/experience. Formal qualification in Project management (PRINCE 2 practitioner) or equivalent experience. Skills and Knowledge Essential Excellent planning, organisational, interpersonal and communication skills. Skilled in the use of Microsoft Office applications Ability to effectively impart information that can be understood and translated to the working … environment Excellent numerical and analytical skills Experience of managing challenging situations Ability to prioritise and manage conflicting deadlines and manage own workload and maintain a consistent high-quality output Experience Essential Experience of Laboratory Information Management Systems within the NHS Worked within a Histopathology laboratory in the NHS A more »