3 of 3 Temporary Customer Engagement Jobs

Month FTC (Maternity Cover) Are you passionate about improving digital experiences and driving customer engagement through data-driven insights? Were looking for a Product Performance Coordinator to help shape the future of our digital platforms across V12 Retail Finance and V12 Personal Finance. What Youll Be Doing In this exciting and varied role, youll: Coordinate and manage product … improvements and regulatory changes across digital customer touchpoints. Support the development and delivery of enhancements to the V12 App and other digital platforms. Lead marketing and servicing campaigns to boost app adoption and customer engagement. Monitor and report on KPIs across all customer channels, identifying trends and opportunities. Translate customer behaviour data into actionable insights that … their implementation. Collaborate with project managers and business leaders to deliver user-centric solutions that meet regulatory and business expectations. What Youll Bring Experience working with digital products or customer-facing platforms, ideally in financial services. Strong analytical skills with proficiency in Excel and a knack for turning data into clear recommendations. Excellent communication and stakeholder management skills. A More ❯

Are you an organised and personable professional with a passion for data accuracy and customer engagement? Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a short-term temporary basis for 4 weeks (potential for extension) This is a fantastic opportunity to … contact data in the CRM system Proactively conduct outbound calling campaigns to verify and enrich data Respond to member enquiries via phone and email Deliver a high level of customer service and relationship management Support wider team on membership communications and admin tasks Ensure member information supports accurate reporting and outreach Collaborate with internal teams to support global membership … goals What We're Looking For 2-3 years' experience in customer service, data admin, or membership support Excellent communication skills, both written and verbal Strong attention to detail with a proactive and process-driven approach Confident working with CRM systems (Salesforce, Dynamics, or similar) Friendly, member-focused attitude with a professional phone manner Comfortable managing multiple tasks in More ❯

the role: Deliver services that support business objectives and outcomes, providing technical support, training, and advice via phone, E-Mail, and direct collaboration with the wider IT team. Manage customer interactions efficiently and effectively, ensuring all interactions are logged on Service Now with concise notes and accurate ticket assignment. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Maintain and share knowledge of supported products and services. Understand the company’s organisation and the customers of the Service Desk. Adhere to, promote, and More ❯