1 to 1 of 1 Apprenticeship Support Technician Jobs in the East of England

Estio Training have an exciting new opportunity for a Digital Support Technician Apprentice with Engage Tech a HR Tech Company based in Ipswich. Role You will thrive if you are a self-motivated individual who enjoys continuous learning. Your main responsibilities include: Responding to technical support queries … processes Resolving a range of issues using suitable tools and technologies Assisting new clients with onboarding, training, and certifications. In addition to your core support role, you will actively engage in various projects designed to refine our operations Knowledge Base Expansion: Generating new documentation, such as FAQs, guides, and … knowledge base articles for Engage customers and our internal team Reviewing and updating existing support resources as the product advances Conducting research on specific topics Training Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully more »