IT Apprenticeship
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Baltic Apprenticeships
Reference and utilise technical documentation (e.g., network diagrams, technical specifications) to support client needs. Work with Service Level Agreements (SLAs) using the ticketing system (Autotask) to manage requests and escalations. Provide support via email, phone, Teams , and ticketing systems. Troubleshoot using a wide range of tools , such as Logic more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted: