14 of 14 Apprenticeship Customer Service Jobs in the UK

custom PCs tailored to our customers' needs, whether for gaming, professional work, or general use. We pride ourselves on delivering exceptional quality, performance, and customer service. Our team is passionate about technology and helping our customers achieve the ultimate computing experience. Position Overview: As a PC Technician at LOGIX … you will play a crucial role in our operations by building custom PCs, providing technical support, and ensuring an outstanding customer experience. You will be responsible for assembling PCs according to specifications, testing for performance and stability, and troubleshooting any issues. Additionally, you will handle technical support calls, assist … IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. You willalso work towards two specialist modules which are Confident Communication - Customer Service Fundamentals and a Microsoft 365 Fundamentals module. A Typical Day in the Job: PC Assembly: Build custom PCs according to customer specifications more »

Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications … exposure to infrastructure and/or database management. Bespoke Modules: Confident Communication - Enhance communication through self-awareness, body language, voice control, and digital skills, Customer Service Fundamentals - This course covers customer service essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Next Steps more »

Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications … exposure to infrastructure and/or database management. Bespoke Modules: Confident Communication - Enhance communication through self-awareness, body language, voice control, and digital skills, Customer Service Fundamentals - This course covers customer service essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Next Steps more »

products for global premium quality markets. With nearly 225 years of heritage in metalworking, they've built a reputation for technical excellence, innovation, and customer-focused flexibility. Their products are used in critical industries such as Aerospace, Military & Defence, Oil and Gas, Power Generation, and Industrial Processing. As an … and access permissions using Active Directory . Provide basic training and create user-friendly documentation to help users solve common technical issues independently. Support service level agreements (SLAs) and handle escalations using the ticketing system, ensuring adherence to ITIL best practices. Deliver IT support via remote access tools (e.g. … discounts, online, high street and grocery retailers and many more. Full company sick pay (13 weeks) after a years time in service. Death in service payment, full company sick pay and long service rewards. Tax efficiency schemes: Childcare vouchers and Cycle to Work. Free work wear and PPE. more »

compliance and collaboration among on-site, remote, and hybrid workers Confident Communication - Enhance communication through self-awareness, body language, voice control, and digital skills. Customer Service Fundamentals- This course covers customer service essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement Next Steps more »

holistic and end-to-end solution. Problem Solving & Innovation: This course covers problem-solving techniques, defining issues, implementing solutions, and creating an innovative culture. Customer Service Fundamentals: This course covers customer service essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Next Steps more »

infrastructure and/or database management. Problem Solving & Innovation - This course covers problem-solving techniques, defining issues, implementing solutions, and creating an innovative culture. Customer Service Fundamentals - This course covers customer service essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Next Steps more »

family-run business consisting ofthree Liverpudlian brothers, whoare passionate about providing high quality accommodation across the city of Liverpool. They thrive on providing exceptional customer service, witha bespoke alternative to hotel accommodation through our extensive catalogue of serviced apartments. In this position, you will be pursuing a Level … Including bank holidays) Birthday off Casual Dress code Friendly company culture External training opportunities Volunteering and employee days Desired Qualities, Skills and Knowledge: Prior customer service experience Good communication skills Proactive with a great attitude to work Knowledge of Liverpool and the local area Quick to learn Ability more »

in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all their customers and you will be working with some of the latest technology systems. Baltic Apprenticeships have teamed … Information Communications Technician qualificationdelivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line support for the Service Desk Work on support tickets and provide project support to senior engineers Assisting the setup of desktops & laptops Dealing with ticket queries including password … new user requests and fault logging Assisting with infrastructure refreshes Telephony rollouts Provide a first point of contact support to customers and maintain excellent customer service via; Phone, Email and The Portal Liaise with internal customers to ensure that services are being delivered Work with SLAs whilst delivering more »

NOT SUITABLE FOR COMPUTER SCIENCE GRADUATES As a Service Desk Technician, you'll work with cutting-edge hardware and software, ensuring minimal downtime for our clients. With your friendly and professional approach, you'll interact with end-users, providing outstanding support and maintaining our reputation for excellence. Key Responsibilities … Construct, repair, and troubleshoot systems to maintain optimal performance. *Collaborative Project Support: Assist 2nd and 3rd line technicians, fostering a cohesive team environment. *Superior Customer Service: Deliver exceptional service, exceeding client expectations. *Problem-Solving and Analysis: Identify and resolve issues using critical thinking and innovative solutions. *Documentation … for effective collaboration. *Ability to work calmly under pressure ensures efficient problem-solving. *Passion for continuous learning and expanding IT knowledge is crucial. *Excellent customer-facing support skills enhance the overall experience. *Adaptability and flexibility in dealing with evolving technologies and diverse client needs. Security Checks: LaneSystems require staff more »

the primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLA's Commissioning of IT and associated equipment - you will be involved in the installation … of new IT kit from time to time and may require you to travel to customer sites. This will give variety to your role, and the opportunity to work in a face-to-face customer situation. You will need excellent customer service abilities and have excellent more »

Data Apprentice. Ipsum Water has partners such as Tesco, Sainsburys, 02 and Royal mail, and this is just the tip of the iceberg. With customer service at the heart of everything they do, their service capability and unique industry expertise has allowed them to continually diversify into … new market sectors and partner with long-term customers to offer specialist service provisions that support the design, maintenance and upgrade of their critical networks. Whether you will be providing support through finding and collating data to creating reports to help people visualise the data you have found. You more »

services. They provide IT and communications infrastructures to major, multi-site organisations right down to small businesses across the country whilst simultaneously delivering outstanding customer service. If youre an IT hobbyist and have a passion for IT youre in luck there is no better place to kick-start your … past and the experience to guide and support you through your programme! You will be an essential part of the team, responsible for troubleshooting customer IT issues, configuring and testing new kits as well as providing timely and accurate loggings of customer issues on their company ticketing system. … youll work towards your Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Logging customer issues onto the company ticketing system Troubleshooting customers' IT or Telecoms issues through diagnostic techniques Configuring and testing new kit prior to installing at more »

in the process! There competitive salary of £18-20,000 per annum on top of great benefits such as extra holidays with length of service AND regular team social events is not to be missed! In this role, you will work towards your Information Communications Technician Apprenticeship, delivered by … am 5:30 pm, Friday 8:30 am 5 pm 20 days holiday plus 8 bank holidays 3 extra days holiday for each year service up to 35 days holidays Equipment provided - laptop, mobile phone, and work clothes Regular team social events Great working environment Outstanding support throughout your … role upon completion of the apprenticeship Desired Qualities, Skills, and Knowledge: Enthusiastic about IT and technology knowledge of hardware and software is welcomed Great customer service skills experience is beneficial Effective communication skills Ability to work well in a team and independently Motivated to learn GCSE Grade more »