1 to 1 of 1 Apprenticeship Help Desk Technician Jobs in the UK

A Level 3 IT Help Desk Technician Apprentice is required. Responsibilities include: answering calls to the help desk and taking details into our ticketing system, assisting your line manager in diagnosing IT issues, using remote access software, and keeping tickets up to date with … developments. Role Responsibilities: Answering calls to the help desk and taking details into our ticketing system Assisting your line manager in diagnosing IT issues using remote access software Keeping tickets up to date with developments etc. Checking overnight backup of clients systems and reporting any issues the ticketing … CCTV and Hosted Telephony (VoIP) so a great opportunity for the right candidate to gain a wealth of experience Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training more »