1 to 2 of 2 Apprenticeship Support Specialist Jobs in the UK

Do you thrive in a dynamic, fun, and supportive environment? Iconography Ltd, a leading web design and ecommerce agency, is seeking an enthusiastic Client Support Specialist to join our fantastic team. Role As a Client Support Specialist, you’ll be the heartbeat of our client interactions … ensuring their satisfaction and success. Your role will include: First Responder: Manage incoming queries via phone, email, and support tickets. Problem Solver: Handle and resolve support tickets daily, ensuring timely solutions. Client Champion: Assist the Client Services team with content creation, training, and support. Relationship Builder: Conduct client … evolve in several ways dependent on the candidate. We could have Account Managers, Senior Account Managers, Project Managers, Training and Implementation Specialists or Senior Support staff. Apprenticeship Standard Information communications technician (level 3) Training Provider YEOVIL COLLEGE Working Week Monday to Friday, 9.00am to 5:30pm. Expected Duration more »

As an IT Support Specialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software and hardware … issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be the frontline … responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues to escalate and more »