26 to 33 of 33 Apprenticeship IT Support Jobs

Velocity Academy is recruiting on behalf of a business based in Leeds looking for an IT Apprentice. Providing IT advice, guidance, and technical support to all customers (via various engagement channels). This is a fantastic opportunity for someone to join a growing company and start an … IT career. Role Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where … appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear, articulate verbal responses when required Ensure all incidents More ❯

Velocity Academy is recruiting on behalf of a business based in Bedford looking for an IT Apprentice. Providing IT advice, guidance, and technical support to all customers (via various engagement channels). This is a fantastic opportunity for someone to join a growing company and start an … IT career. Role Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels), which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where … appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear, articulate verbal responses when required Ensure all incidents More ❯

The overall purpose of Digital is to enable, promote and support the effective use of data, information, knowledge and technology to assist and improve health and health care delivery. The apprentice will be the first point of contact for all IT queries, incidents, problems and requests. Role In … this role you will be required to: Be the first point of contact for all IT queries, incidents, problems and requests, accurately logging information received by telephone, electronically or in person on the Service Desk system. Progress, resolve, update and close call logs. Action the resolution of incidents, problems … further advice and information when necessary. Escalate and monitor incidents and requests reported to external agencies, suppliers and contractors. Provide first and second line support for PCs, peripherals and associated, designated hardware, software and applications. Identify and rectify hardware, software and network issues. Support the installation and maintenance More ❯

as leading edge as directed by the ICT Strategy Manager. Role RESPONSIBILITIES • Assist in Maintaining and administering school’s Parent App and Google Suite • Support Windows 7 desktop environment by working both independently and as part of a team. • Knowing School network system infrastructure based on evaluation and research. … tasks as agreed or directed • Provide New Technologies services for the school • Develop and deliver training programmes for staff on use of New Technologies • Support staff in adapting and integrating digital learning resources. • Install, configure, maintain and repair software, hardware and peripherals, and undertake such other tasks as may … licensed. • Investigate reported faults, to maintain a record of faults and to undertake repairs or operate agreed procedures should third party repair be needed. • Support in the maintenance of interactive whiteboards and projector filters. • Perform routine maintenance tasks: e.g. creating images, machine and mouse cleaning, lead checking, updating virus More ❯

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … customer and ITRM, and will providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical … knowledge across a range of technologies. General summary: Administering and supporting the customer’s infrastructure Delivering first line support Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA Providing regular, clear communication to customers Diagnosing and More ❯

Focus Micro Systems are looking to continue its success with offering you an apprenticeship within our software support team.We develop software for the property sector, with over 40 years+ experience in the marketplace.We will be looking for you to get involved in a wide range of different jobs allowing … duty is to make sure we can unlock that talent within yourself. From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how … to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days More ❯

and behaviours whilst obtaining hands on experience of working with technology, processes and teams. Learn to provide first-line desktop/laptop/smartphone support for the department’s staff and students. Learn to identify and provide support for common hardware issues (failed drives, power source issues, fan … and standard change requests, always ensuring that requests are handled correctly and to a high standard. Lean the departmental Audio-Visual systems and provide support for staff, students – for e.g. – supporting University Lecturers on how to carry out recording. You will be working across multiple Departments within the University … to the skills and abilities of the post holder. Contribute towards the Digital Skills Team: designing, delivering, and supporting face-to-face workshops on IT projects. Contribute to supporting delivery and promoting the University's digital skills programme and digital capability service offer through guidance, systems, and processes Training More ❯

our engineering business. This apprenticeship offers hands-on experience with a variety of software platforms, while gaining a nationally recognised qualification. Role Administer and support digital security platforms including door access systems, intrusion detection, biometrics, and CCTV AI analytics Conduct audits and assess compliance with key standards such as … and maintain data visualisations using Microsoft Power BI Work alongside in-house development teams to define, test, and deploy new software solutions Provide digital support and troubleshooting across various communication channels Support the company intranet administration and workflow creation for business processes Manage workload effectively to meet project … deadlines and support requests Ensure all actions are documented to maintain clear audit trails and issue tracking Apply relevant data protection policies and IT legislation, escalating issues when needed Perform basic data analysis and support continuous improvement initiatives Conduct on-site visits when remote support is More ❯