Product Adoption Specialist – Digital Workplace
Luton, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
easyJet
digital workplace solutions that enhance the employee experience. The team’s includes Productivity & Collaboration, Workplace Devices, and Adoption & Automation. These products enable more effective ways of working, boost employee engagement and agility, and leverage consumer-grade technologies to support a modern, connected workforce. JOB PURPOSE The Digital Workplace Product Adoption Specialist is responsible for developing and executing strategies that … prioritise initiatives that maximise product value and engagement. • Align adoption efforts with change management, communications, and platform roadmaps. • Contribute to the design and execution of adoption strategies at scale Engagement & Enablement • Develop targeted messaging and campaigns tailored to user roles and digital maturity. • Build and maintain user personas to inform onboarding and engagement strategies. Training & Knowledge Sharing • Design … deliver clear, user-focused communications. Performance & Value Management • Monitor adoption metrics and user feedback to assess impact and identify improvement • Provide actionable insights to leadership to inform product and engagement strategies. • Track measurable outcomes such as increased M365 usage, reduced support tickets, and improved satisfaction scores. Architecture & Technology Management • Research & Innovation - Monitor industry trends and emerging technologies, translating insights More ❯
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