1 to 5 of 5 Service Management Jobs in Bridgend

Job Title: ICT Senior Service Delivery Analyst Location: South Wales Police Headquarters, Bridgend, Wales Salary: £38,007.00 - £43,098.00 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 13:00 Are you looking for your next career step? Do you want to be a part … are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Senior Service Delivery Analyst, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. … period of significant growth and technological change, there has never been a better time to join! The Role: We are seeking an experienced Senior Service Delivery Analyst to join our ICT Department at South Wales Police working within a Problem Co-Ordination role within the ICT Service Desk. more »

Job Title: ICT Service Delivery Analyst Location: South Wales Police Headquarters, Bridgend, Wales Salary: £33,915.00 - £39,036.00 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 15:00 Are you looking for your next career step? Do you want to be a part of … of significant growth and technological change, there has never been a better time to join! The Role: We are seeking a skilled and motivated Service Delivery Analyst to join our dynamic ICT Customer Services Team. You will supervise a team of service desk agents, providing direction, support, and … and play an integral role in the delivery of technical solutions to our user base. Responsibilities: Oversee the timely resolution of ICT incidents and service requests, ensuring that they are appropriately logged, categorised, prioritised and escalated as required. Oversee and delegate workloads inspiring the team to achieve challenging goals more »

are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Senior Service Delivery Analyst, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. … growth and technological change, there has never been a better time to join! The Role: We are seeking an experienced IT Procurement/Contracts Management professional to join our busy ICT Department at South Wales Police. The successful candidate will report to the Businesses Services Manager and is responsible … for areas of Business Management including procurement, contract management, and supplier relations. The role's purpose is to ensure the delivery of IT Commercial Services to support business and project delivery, internal customers, external agencies/partners, and suppliers, to pursue efficient and effective solutions in line with more »

for scoping, installing, configuring, supporting, and optimizing our databases (predominantly Microsoft SQL) of Local and National policing services within Wales and the UK police service and delivering applications to various clients. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring … reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible more »

or 3rd line technical support engineer(our client are hiring for multiple positions at both levels) - resolving escalated queries efficiently, maintain top-tier customer service, manage customer documentation meticulously, and adhere to service management principles. Technologies you’ll work with include: HPE server/SAN infrastructures, Hyper more »