1 to 13 of 13 Customer Service Jobs in Bristol with Remote Work Options

Description To deal with and fulfil service requests that are logged with the ITSC - this includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. This is a predominately customer service focused role, you will be responsible for taking … ownership and management of internal customer requests and setting expectations whilst meeting the needs of the Business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise efficiency. Act as … a liaison with handover points (Technology) to drive through a resolution on behalf of the customer and deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »

Training Specialist (FTC 9 months) Location: Bristol Salary: £38,000 - £41,500. Job Summary: You'll spearhead engaging training for the entire team from Customer Service gurus to Sales Specialists. Your goal? Ensure everyone's ready to guide customers smoothly into ownership of new products, covering everything from … qualification to propositions. You'll lead blended training programs, delving deep into key topics to enhance customer experiences. Whether in virtual sessions or in-person classrooms, you'll keep groups engaged and progressing, ensuring each learner leaves with clear development goals. Youll collaborate with Coordinators to schedule training and … meet deadlines using Learning Management Systems. Client Summary: Our client is a trailblazer in delivering innovative solutions and exceptional service experiences. With a strong focus on customer satisfaction and a commitment to staying ahead of industry trends, they are dedicated to empowering their teams and partners through cutting more »

a leading provider in the telecommunications and unified communications sector, is seeking a dynamic and driven individual to manage their small to medium-sized customer accounts. Key Responsibilities: Account Management: Manage a portfolio of small to medium business customers, ensuring high levels of customer satisfaction and retention. Cross … Selling and Up-Selling: Identify and leverage opportunities to cross-sell and up-sell additional services and solutions within existing accounts. Customer Relationships: Develop and maintain strong, long-term relationships with key stakeholders within customer organizations. Service Delivery: Collaborate with internal teams to ensure the seamless delivery … management within the telecommunications or unified communications industry. Sales Acumen: Strong ability to identify opportunities for cross-selling and up-selling within existing accounts. Customer Focus: Exceptional customer service skills with a track record of maintaining positive client relationships. Communication: Excellent verbal and written communication skills, with more »

your CV. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant more »

Monday – Friday Some out of hours work may be required. Salary: DOE - Circa £26,500 About the Role We are looking for a keen, customer focused individual to add to the existing Technical Support team in a market leading Contact Centre organisation. Candidates must be well-presented and prepared … Windows Desktop, laptop, mobile VDI for end users · Software deployment and updates for all devices used in the estate · Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries · Support and triage of major incident impacting business … to quarterly and annual security policies, and external audits · Identifying business risks and ensuring adherence to internal and external security requirements · Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Skills and Experience (advantageous) · Experience and/or Qualifications in an IT more »

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »

Description Reporting to the CX (Customer Experience) Strategy and Planning Lead, this role will work collaboratively and constructively with teams across Motability Operations to develop and manage the 1-3 year roadmap of key CX activities, and analysis of their impact on achieving CX objectives and targets (using measurement … in evaluating and making decisions to deliver CX priorities, and aligning the company around the CX Strategy for Motability Operations Inputting into the overarching Customer Strategy, coordinating and aligning the CX roadmap with key teams and senior stakeholders Managing the view of all activities and milestones for portfolio of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »

role: As an IT Systems and Database Analyst, you'll design new IT solutions, modify existing systems and integrate new features, to improve our customer service and our business efficiency. The role will largely be focused on developing technical solutions on the MRI housing management, finance and asset … systems, modules and way of working across all aspects of the housing management, finance and asset management systems as well as IT infrastructure. Utilise customer journeys to develop IT technical solutions that maximise the customer experience and improve business processes. Lead on upgrades of systems to ensure Brighter more »

smoothly translate complex changes and technical concepts into easily digestible content. Client Summary Our client is a trailblazer in delivering innovative solutions and exceptional service experiences. With a strong focus on customer satisfaction and a commitment to staying ahead of industry trends, they are dedicated to empowering their … managing external photoshoots, events, or video production (Desirable) Why join them? Be part of a forward-thinking company leading the charge in revolution and customer service excellence. Enjoy numerous opportunities for personal and professional development, with support for continuous learning and career advancement. Work alongside a collaborative and more »

your time between home, our offices (Bristol, Birmingham, Farnborough and Nottingham) and visiting sites/customers. Willmott Dixon is driven by quality and personable customer service and to this day we remain family owned and take pride in our core values. We are passionate about people and have more »

and present our SaaS solutions - Collaborate with the sales team to develop and implement sales strategies - Build and maintain relationships with clients to drive customer retention and upsell opportunities - Provide product demonstrations and presentations to showcase the value of our SaaS offerings - Negotiate and close deals with clients to … competitor activities to inform sales strategies Qualifications: - Bachelor's degree in Business Administration, Sales, Marketing, or related field - Proven track record in sales or customer service roles - Strong communication, negotiation, and interpersonal skills - Ability to work effectively in a team environment and collaborate with cross-functional teams - Knowledge more »

Purpose: We are looking for a Support Analyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent IT support whilst offering a very high standard of customer service. As a Support … to take telephone calls from our clients and confidently deliver first line IT technical support to them. Manage support issues in line with agreed service standards. Escalate any necessary issues with your senior. Visit client offices on-site. Skills/Competencies required: Previous experience of working in a busy … and professional IT Service desk is essential. Ability to deliver excellent customer service. Able to thoroughly investigate and troubleshoot IT technical issues before the point of escalation. Enthusiastic about IT/customer service. Ability to provide user support for various business applications. Able to work calmly and more »