1 to 2 of 2 IT Support Engineer Jobs in Cheltenham with Remote Work Options

We are seeking a skilled IT Support Engineer to join our growing team. This role is crucial in ensuring the smooth operation of our clients' IT systems. As an IT Support Engineer, you will be responsible for providing 1st and 2nd line support, resolving technical issues, and maintaining a high level of customer satisfaction. What will you be doing as an IT Support Engineer Provide 1st and 2nd line support to clients via phone, email, and on-site visits. Diagnose and resolve hardware, software, and network issues. Install … optimal performance and security. Document and track issues using our ticketing system. Assist in the implementation of new technologies and systems. Provide training and support to end-users. What experience do you need as an IT Support Engineer Proven experience in a similar IT support more »

Second Line IT Support Engineer Second Line IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is an established provider … of managed IT Support with a large, growing, and diverse client base across the Southwest. They offer excellent progression opportunity and a chance to learn by working alongside established, accomplished industry professionals. They also offer a hybrid working model, allowing Engineers to enjoy the perks of working from … as well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The Second Line IT Support Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation for more »