As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
Hospital will offer the successful candidate the opportunity to support across multiple areas based within Newton Abbot Hospital. The post-holder will offer excellent customerservice to colleagues and patient's alike and be able to manage conflicting demands and manage their own workload; including face to face … will be expected to work generically across multiple departments. You will be required to work flexible hours over the week in order to meet service requirements, working on a rotational basis as a team covering 8 am to 8 pm service across a 7 day working week, including … Unit and the A&C Back Office. General reception/admin duties including; greeting patients, liaising with clinical teams to ensure efficient and effective service throughout each department, offering excellent customerservice to patients, colleagues and visitors to the organisaiton. About us Newton Abbot Hospital has a more »
Brixton Road Garage, Chittleburn Hill, Brixton, Plymouth, England
RODGERS OF PLYMOUTH LIMITED
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information. Role Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customerservice specialist Level 3 Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »
The Opportunity: As a QuotesAdvisor within this hugely successful distributor of quality goods,you will be working within a small team managing multiple incoming customer enquiries via phone and e-mail requesting calculations and quotes for one-off and large orders. Using your advanced CustomerService skills … your ability to investigate using the internet, and your ability to maintain a proactive approach to customer orders through the sales process, you will love working in this busy environment with a real 'buzz' and positive vibe. The Role: Receive all incoming correspondence regarding customers and prospective customers quotes … collate all required information (e.g. check stock, calculate order values) to enable the accurate and timely production of quotes. Provide an excellent standard of customerservice and reliable information to customers to generate new and repeat orders. Gatherthe required information to produce quotes and effectively secure orders. Accurately more »
/Sales Executive/Technical Sales Advisor shall be responsible for technical advice, generating quotations, order processing, expediting, documentation, proposals and other aspects of customerservice within the fluid power sector such as valves, compressors, vacuum systems, Pumps, power tools, motors, MRO, automation, robotics, pneumatics, hydraulics or similar … mechanical engineering products. The Sales Advisor/Sales Executive/Technical Sales Advisor will ideally have a technical aptitude and/or customerservice/sales background, determination, enthusiasm, and motivation to succeed with a reputable engineering company. Full product training is provided. Package … motors, MRO, automation, robotics, pneumatics, hydraulics or similar mechanical engineering products. Provide technical support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Learn all aspects of administration which includes order processing, invoicing, and checking order confirmations for the team. more »
We are seeking an experienced Administrator/Coordinator to join Service Improvement team at the Exeter Office. This position offers £13.49 per hour and operates on a hybrid schedule, requiring 2-3 days per week in the office. The role is full-time, 37 hours per week, and is … initially a temporary contract until September 2024, with potential for a permanent position. Key Responsibilities: Coordinate and manage customer compensation payments efficiently and on time. Review and address outstanding actions post-complaint closure, ensuring compliance with timelines. Support the team in meeting regulatory requirements related to complaints. Resolve customer inquiries and keep them informed of the next steps. Regularly provide the Service Improvement team with reports on critical business processes, including deadlines, complaint reminders, and responses. Collaborate with colleagues and customers to identify and implement service improvements. Use multiple systems to resolve or support the resolution more »
Field Service Engineer/Mobile Technician (Full Industry Training) £25,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Plymouth, Ivybridge, Saltash … Callington, Liskeard, Salcombe, Totnes, Tavistock and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »
career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about CustomerService processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customerservice experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »
Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Torquay As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customerservice is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »
Main duties of the job To ensure the delivery of an effective and competent level of administrative support and consistently deliver a client focussed service which promotes good customerservice and effective working relationships To be responsible for providing daily administrative support in the allocated service … confidential reports/letters; which may be supplied via hard copy and/or dictation, (which may contain distressing information) as requested to meet service needs. Working proactively to support team. Ability to work on own and proactively as part of a team. To act as an initial point … induction programme Existing members of the NHS Pension Scheme can continue their membership when they join the organisation. Job description Job responsibilities Management of Service Promote the image of the organisation and services by ensuring that all information and communication is up to date and suitably presented. Support the more »
The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customerservice to the South Devon Health Community. To support the IT Operations teams in the day to day running and … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise You will be joining the IT Service Management team which sits within the Services Directorate at the Met Office. Working within the Service Management team, you'll work with teams … and Release schedule. Ensures that technical changes to IT services are adequately assessed for risk, impact, prioritised, scheduled, authorised and implemented. Provides guidance to service owners and process managers to ensure the smooth running of services and compliance with mandatory processes. Chair the Change Advisory Board ensuring that sound … Change and Release Manager, your total reward package will be up to £46,974 annually, which includes: £33,794 base pay. An outstanding Civil Service pension, with an average employer contribution of 27%. Recruitment Retention Allowance (RRA): In addition, you will be paid £2,200 per annum as more »
AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi Ensuring that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customerservice skills. Location: Kingsbridge (Full more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Source Talent Limited
that cares for their employees? If so, this role could be perfect for you! This is an opportunity for an individual that possesses good customer care/service skills with the ability to interact at different levels. Your will be flexible and enthusiastic with a desire to look … Electronic Point of Sale (EPOS) and Site Management System to Petroleum Forecourts in the UK. Training will be provided where necessary. Individuals from a customerservice background or similar with some experience of scheduling will be considered. Hours and days of work are Monday to Friday … for this role is £23,000.00 rising to £25,000.00 after completion of the probation period. Job specification Coordination of the 20 strong Field Service Maintenance Engineering Team on a day-to-day basis. This team provide break/fix services to over 3,000 sites in England, Scotland more »
AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi Ensuring that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customerservice skills. Location: Kingsbridge (Full more »
replacing parts that have wear and tear before they fail Repair – diagnosing the reason for vehicle failure and fixing the problem Training Motor vehicle service and maintenance technician (light vehicle) Level 3 Apprenticeship Standard Before the Standard is met, all apprentices must hold a certificate that meets the EUs … F-gas regulation. Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education Servicing - working to manufacturer servicing guidelines to ensure vehicle running at optimum performance. Maintenance - replacing parts that have wear and tear before they fail. Repair - diagnosing the reason for vehicle failure … and fixing the problem. An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) apprenticeship standard Vocational related qualification (technical certificate) Electric Vehicle training Blended on/off the job training and location to be confirmed A possible full-time career within the automotive more »
team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our peopleremainat the heart of everything we do. Shape more »
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: ITS Field Service Technician EPOS Located: Field based Devon and Cornwall Package: Competitive salary, bonus, company vehicle and company benefits About Ricoh: Ricoh is a global technology business. … out more about Ricoh Today What you will be doing To provide Ricoh ITS customers with a professional, efficient maintenance and break-fix repair service across a broad range of EPOS (servers/tills/printers/PEDs/scanners/switches/routers/APs) and IT equipment … PC’s/laptops/printers/network devices), including back-ups, re-imaging and IMACs To provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements To maximize revenue more »
Unit 10, Weycroft Avenue, Axminster, Devon, United Kingdom, England
Axminster Tools
GCSE or equivalent, grade 4/C (Desired) About the Employer Axminster Tools We are a family business built on a foundation of strong customerservice values.Located in the South West of England and predominantly distributing across the UK, Eire and mainland Europe, Axminster Tools has established itself … as a market leader in the mail order tools and machinery industry offering a friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts. more »
lean principles. To participate in the control of costs through-out activities Liaising with technical departments to support the provision of excellent levels of customer service. Monthly performance & attendance related bonus up to 12% can increase your earnings significantly Monday to Thursday 8:00am to 4:30pm more »
Seaside Location - Bonus Structure – Great Company Benefits (Paid Training, Office Events, Minimum 22 days + Bank Holiday increasing with length of service) Have you got experience in Payroll ? Are you wanting a career move to be part of a busy and expanding office? My client is looking for a … Liaising with clients to ensure you can run their payroll. - Reviewing the work of Payroll administrators, answering any of their queries and ensuring excellent customerservice is given to each client. - Supporting the Head of Payroll Services If you are seeking a new challenge and have the skills more »
installing Intruder Alarm Systems, IP CCTV, Access Control, and Fire Detection Attention to detail and consistently high levels of installation quality Strong communication and customerservice skills Full UK driving license SALARY & BENEFITS YOULL RECEIVE AS FIRE AND SECURITY ENGINEER: £30,000 - £40,000, dependent on experience more »
phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers specification and any regulations affecting their use … electronic diagnostic equipment Experience working on JCB Loadalls would be advantageous The ability to prioritise tasks and work well in a busy environment Great customerservice skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach … more p/hour through our appraisal program Average holiday pay to reflect overtime worked 30 days annual leave, increasing with length of service up to a total of 35 days The option to buy/sell up to 5 days annual leave per year Company van which can more »
The Opportunity: As a QuotesAdvisor within this hugely successful distributor of quality goods,you will be working within a small team managing multiple incoming customer enquiries via phone and e-mail requesting calculations and quotes for one-off and large orders. Using your advanced CustomerService skills more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »