1 to 25 of 47 Customer Service Jobs in East Anglia

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German Customer Service Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German Customer Service Administratorwill need to have a passion for excellent Customer Service. The successful German Customer Service Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in more »

Job Title: Fluent Spanish Speaking Customer Service Administrators Remote: The role will be remote based with 1 day per month in the office for training This leading international company are looking for Spanish or French fluent speaking Customer Service Administrators to be based at their head … office in St Neots Cambridge England. Fluent Spanish and Fluent French speakers are required to deliver excellent Customer Service and contribute to achieving the highest quality customer care. Serving the Spanish and/or market the Spanish/French speaking Customer Service Administrators will provide … expert customer support by building and development customer relationships with internal Spanish customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests. Successful Spanish and French speaking Customer Service Administrators will need to be able to demonstrate more »

Administrator/Customer Service Administration Assistant & Coordinator with excellent organisational, administrative, communication, time-management and Microsoft Office skills, as well as great attention to detail is required for a well-established company based in Lowestoft, Suffolk. SALARY: £22,350 per annum + Benefits (see below) LOCATION: Lowestoft, Suffolk … JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Customer Service Administration Assistant & Coordinator with excellent organisational, administrative, communication, time-management and Microsoft Office skills, as well as great attention to detail Working … as the Administrator/Customer Service Administration Assistant & Coordinator you be acting as a point of contact for customers, clients or suppliers via email, over the phone or via web chat to resolve online ordering queries. As the Administrator/Customer Service Administration Assistant & Coordinator you more »

push their business forward. Main duties will include ? Preparing quotations and negotiating orders ? Helping to develop and grow new & existing sales accounts. ? Providing good customer service ? Answering the telephone and responding to e-mail enquiries ? Processing orders & general sales administration Candidate attributes - ? Sales focused- passion for delivering great … customer service and helping to grow sales. ? Professional, business-like telephone manner ? Good numeracy, literacy, and strong computer skills ? Excellent team working skills and ability to work in a fast-paced environment. ? Driving license is useful but not essential Skills Required Account manager, Sales, Administration, customer service, friendly and professional disposition, Keywords Account manager, Sales, Administration, customer service, friendly and professional disposition more »

and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »

team on a full time permanent basis. Monday - Friday 8:30 - 5pm. You will be a confident communicator, have had experience working in a customer service/administration eviroment and enjoy being on the phone! The role will require some lone working and the ability to multitask and … use initiative! Offering a salary of £25,000 depending on your experience. Main responsibilities: · Scheduling service work for engineers · Ensure parts are in stock before arranging service work · Receiving inbound calls, dealing with queries and providing a high level of customer service · Making outbound calls to … contact customers when installation/service work has been scheduled. · Taking payments over the phone · Invoicing Skills required · Excellent telephone manner · Confident understanding and experience of Microsoft Office · Knowledge of Quickbooks (desired not essential) · UK Driving licence · An ability to prioritise and balance multiple workloads · Customer Service more »

Field Service Engineer Our client specialises in selling new and used machinery into the Construction and Industrial industries and then aim to provide those machines with the finest level of product support. Core Hours: 40 hours working week, 08.00 16.30 hours. One in eight week on call rota. Benefits … of pay and overtime rates Auto-enrolment pension scheme 22 days paid holiday + bank holidays + 1 day for every 5 years completed service Company sick pay scheme Overtime -first 4 hours at time and a half rate, over and above first 4 hours double time rate Call … and competently Highest spec of technical product knowledge and skillset Portfolio of certification/achievements required Excellent understanding and deliverance of a World-Class service to the customer Professional customer facing skillset Excellent ability to work under pressure with flexibility to meet the needs of the customer more »

Recruit4staff is proud to be representing their client, a leading Manufacturing/Engineering company in their search for several Field Service Engineers to work in their leading facility in Felixstowe . For the successful Field Service Engineer, our client is offering: Salary £36,000 - £37,500 per annum … Permanent days 25 days holiday + bank holidays Company Van Company Laptop and phone Company power tools Ongoing training and future development Death in service Company Pension Heath Care scheme The Role – Field Service Engineer: We are looking for a Field Service Engineer Felixstowe to be responsible … for maintaining, servicing, and repairing third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction. Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard Build strong rapport and more »

Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »

you go over permanent) *Referral Bonus - Introduce a friend to us and you receive a bonus! As a Hire Desk Controller you must: *Excellent customer service *Proficient IT skills with working knowledge of MS Office including Outlook and Excel *A drive for sales *Previous experience of working within … is essential Hire Desk Controller responsibilities include: *This role is Monday to Friday 07:00am starts with a 16:30pm finish *This is a customer facing role so good customer service skills is essential, this role is a immediate start with an initial 2 week trial. *Good more »

trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and many more! Do you have experience managing relationships with large clients, a passion for giving great customer service, and a desire for a role where no two days are the same? If so, wed love to hear from you. These … of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road but will also continue supporting them for the duration of the claim. You could be arranging provision of replacement vehicles … fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change more »

be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the issue, log the details onto the CRM systems, Troubleshoot and resolve those tickets. Due to the … nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities: Triage, Troubleshoot and Resolve … to ensure the tickets are responded to accordingly Required Skills: You will be passionate about IT and looking to build a career in IT Customer service experience is essential in this role. You will need to enjoy problem-solving and translating technical terminology. to non-technical-minded customers. more »

operational needs) About Us: Guarding UK (GUK) is a premier provider of manned guarding services, known for our meticulous attention to detail and exceptional service standards. As a member of the SIA Approved Contractor Scheme (ACS), we proudly rank in the top 0.5% of UK security companies, reflecting our … protection of all visitors, tenants, and assets. You will lead a dedicated friendly team, fostering a culture of excellence and continuous improvement in security service delivery. People Management: Leadership: Inspire and lead a diverse security team, ensuring high morale and performance. Training & Development: Conduct thorough inductions, site-specific training … recruitment, uniforms, services, and consumables. Business Development: Demonstrate commercial awareness and contribute to the development of new business opportunities, particularly those focused on sustainability. Customer Relations: Client Engagement: Deliver exceptional service to strengthen stakeholder relationships. Conduct monthly face-to-face meetings with clients to gather feedback and identify more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their search … for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident records … an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Deal with customer enquiries and requests Provide support for all desktop-used technologies Maintain incident records using the Help Desk system, assign tickets and escalate to other more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »

well as managing the associated sales administration. Key responsibilities as our Hire Desk Administrator will include: Receiving hire enquiries via telephone and email Processing customer orders using InspHire software Arranging delivery and collection of orders in accordance with the customers' requirements, and liaising, where required, with the warehouse, logistics … Provide office support for SCCS external sales personnel Supporting the management team in leading and contributing to the regular review of procedures to improve customer care, performance, and productivity Building strong long-term and productive relationships with customers by providing excellent customer experiences through quick and efficient investigations … and resolving all customer queries to ensure delivery of our service promise What we're looking for in our Hire Desk Administrator: Excellent communication, interpersonal, and negotiation skills Experience in a busy customer service office environment Organised and thorough with excellent attention to detail Self-motivated more »

and sales Providing 1st line support by logging faults on the ticketing system Handling basic paperwork, including creating orders and support agreements Assisting with customer care calls and general housekeeping to ensure customer files are up to date Supporting the existing admin team with various tasks About You … in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional Keywords: Admin support, customer service, telecommunications, cloud telephony, VoIP, team player, first line support, customer care, network carrier, Gamma, order processing, sales support, communication systems. This more »

Essential IT Security Specialist Skills: Experience with incident troubleshooting and escalation. Windows Server administration. User Access privileges. Knowledge of networks and physical infrastructure. Strong customer service ethic. Excellent verbal and written Communication skills Excellent analytical and problem-solving skills A working knowledge of Cyber and IT Security concepts more »

The main duties of the Administrator will include: To ensure that booking requests are responded to quickly, efficiently and to correct standards, ensuring required service levels achieved. To provide excellent customer care, a high level of accuracy, ensuring all administration duties are fulfilled to the required standard and … to date, accurate and that all new changes are actioned. To complete Trouble Shooter duties as required ensuring minimal impact to customers. Develop excellent customer relationships Take ownership of requests and queries ensuring they are managed to a successful solution The ideal Administrator will have the following knowledge, skills … and experience: Previous Administration experience Data analysis experience with excellent attention to detail Excellent client and customer service skills IT proficient including MS Office packages Team Player with the proven ability to take ownership of specific tasks. Excellent communication both verbally and written those with proven inbound and more »

are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12276 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »

process improvements to drive effectiveness. Liaise with Internal and External customers, building relationships and identifying and meeting business requirements, providing an excellent level of customer service. Skills & Experience: Strong attention to detail with a methodical driven approach Ability to communicate effectively with people at all levels. Flexibility to cover more »