6 of 6 2nd Line Support Jobs in the East of England

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd … issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line more »

2nd Line Support Engineer About the Role Are you a tech enthusiast with a knack for solving problems and a passion for cutting-edge retail and hospitality technology? Our client is seeking a 2nd Line Support Engineer to join their … the overall success of their clients' businesses. This is a fantastic opportunity to work onsite in a collaborative, fast-paced setting. Key Responsibilities Provide 2nd-line support for EPOS, POS systems, kiosks, digital displays, and peripheral devices. Troubleshoot and resolve software, hardware, and networking issues … improvements. Liaise with third-party vendors for advanced troubleshooting or replacement of hardware and software. What We're Looking For Proven experience in a 2nd Line Support role, ideally within retail or hospitality industries. Strong technical expertise in EPOS, POS systems, kiosks, digital signage, and more »

Job Title: 1st/2nd Line Support Engineer Location: Luton (full-time onsite) Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for a 1st/2nd Line Support Engineer … service, and the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Provide 1st/2nd line technical support Troubleshooting: Diagnose and resolve a variety of technical issues, including hardware, software, networking, and cloud-based systems. … a technical point of contact for clients, providing excellent customer service and keeping them informed on the status of their issues. Collaboration: Liaise with 2nd line support engineers and other team members for complex issues, ensuring swift resolutions. Documentation: Maintain accurate records of all work more »

Job Title: 1st/2nd Line Support Engineer Location: Luton (full-time onsite) Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for a 1st/2nd Line Support Engineer … service, and the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Provide 1st/2nd line technical support Troubleshooting: Diagnose and resolve a variety of technical issues, including hardware, software, networking, and cloud-based systems. … a technical point of contact for clients, providing excellent customer service and keeping them informed on the status of their issues. Collaboration: Liaise with 2nd line support engineers and other team members for complex issues, ensuring swift resolutions. Documentation: Maintain accurate records of all work more »

Job Title: 2nd Line Support Engineer Location: Maldon, Essex Salary: Up to £35,000 per annum Are you a skilled IT professional with 5+ years' experience and expertise in Microsoft technologies? My client are looking for a 2nd Line Support Engineer. You'll resolve technical challenges, perform server upgrades, and contribute to key IT projects. Key Responsibilities: Resolve 2nd line support issues and manage escalations. Plan and execute server upgrades and system improvements. Maintain and administer Windows Server, Active Directory, and Microsoft 365. … Troubleshoot networks and support virtualization platforms (e.g., VMware, Hyper-V). Collaborate with the team to ensure system security, performance, and compliance. Requirements: 5+ years in IT support, with in-depth Microsoft expertise. Strong knowledge of networking, server upgrades, and virtualization. Relevant certifications (e.g., Microsoft, CompTIA more »

Department: Service Reporting to: 2ndLine Helpdesk Team Leader/Service Director Company Description Long established and fast growing and dynamic company providing IT support services. They specialise in IT Support, Cloud and security services. Based in Basildon, Essex, theyare a highly motivated organisation operating within a … vary depending on the task at hand, however full training will be provided where required. Main Duties and Responsibilities Provide remote 2ndline IT support to our contracted clients via the phone/email Contribute to the maintenance of our IT documentation database After identifying the issue, you will … expected that the 2ndline engineers to log tickets on our helpdesk system. Its the responsibility of our customer services department to action any support requests. Working Hours Ashift pattern on the helpdesk 8:00-4:30/9:00-5:30/9:30-6:00 Career Path more »