26 to 50 of 393 Customer Service Jobs in the East of England

Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »

Allowance+ prvate medical/dental insurance + many more Location: Essex *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment such as servers, PCs, laptops, printers, and point of sale systems (EPOS) at … different customer sites throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding excellent customer service standards. Candidates should possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting … Proficiency in installing, configuring, and supporting Server/Desktop/EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and safety precautions, including ESD protocols. Demonstrating effective problem-solving skills and the ability to adapt more »

Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to more »

Service/Project Coordinator (Engineering) St Albans/Luton £27,000 -£30,000 + Training + Holiday + Bonus + Pension + Flexible Working Options Are you a Service/Project Coordinator from an Engineering/Manufacturing background based in the St Albans/Luton, eager to contribute … and services, where your pivotal role will uphold their global reputation for excellence. You'll enter a supportive environment that prizes innovation and exceptional service, with comprehensive training to fuel your ongoing professional growth. As a Service Coordinator/Administrator, you'll serve as the vital link between … the engineering team, valued clients and customers. Your responsibilities will include coordinating maintenance visits, resolving technical queries, and facilitating the sale of service contracts while delivering exceptional customer service throughout. This role is ideal for a Service/Project Coordinator from an Engineering/Manufacturing background more »

A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customer service and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 Customer Service Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »

provide expert environmental solutions for high performance buildings and infrastructure including: Water Management Solutions, Diesel, AdBlue, Oil and Agri storage solutions, Hot Water Cylinders, Service and Telemetry. Using innovative technology, we manufacture, develop, install and service sustainable building solutions designed to protect our environment. We pride ourselves on … delivering first class customer service across our key stakeholders – distributors, installers, specifiers and commercial and domestic end users. The Sensor Engineer is customer facing role in the Suffolk/Essex Area ( IP/CO/CM Postcodes ). We are searching for candidates with a high level … Tank Monitoring Systems to deliver for our Kingspan customers. Key Responsibilities Install telemetry devices as per training and also undertake training and development to service other Kingspan products as and when required. Obtain tasks using PDA software as provided and trained to use. Liaise with line manager and scheduling more »

Service Administrator - Watford - £28,000 - Main Dealership We are looking for a Service Administrator who has strong administration skills and the ability to prioritise workload within a fast-paced environment. • Enhanced Holiday Entitlement – 33 days inc. bank holidays • Industry-leading Maternity, Paternity and Adoption Pay • Career Development • Recognition … of Long Service every 5 years • Discounted Car Schemes • High Street Discounts • Discounted Gym memberships • Cycle to work scheme • One day a year paid voluntary/community work Requirements for this Service Administrator role: Undertaking all relevant Service Administrator duties within the service department, whilst taking … telephone enquiries and making customer service bookings. Excellent communication skills are essential to the role, making the customers experience as enjoyable as possible, providing the very highest level of customer service at all times. Service Administrator - Watford - £28,000 - Main Dealership Job Type - Full time more »

ordinator Manage end-to-end delivery activities across a huge deployment program, including installations, de-installations, and terminal changes within the retailer estate. Oversee service provision to retailers, coordinate third-party partners, and ensure excellent customer service and product quality. Experience & Skills Required Previous experience with SAP … and/or other business systems/databases. Prior involvement with customer-facing teams or within customer service environments. Ability to effectively plan and prioritize multiple activities. Strong problem-solving abilities, including resolving complex issues. Dedication to customer service excellence, with a keen focus on more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation more »

+ a comprehensive range of Employee Benefits Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions for a large … high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems/issues). … Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. Liaise with 3rd part suppliers of hardware and software to support reported faults where required. The successful candidate will be able to more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

plus vehicle, excellent pension, annual salary increase, 25 days holiday Based in the Epping, Essex area covering a regional patch Are you from a customer service background looking for a full time permanent role offering excellent training and career progression, leading to a career in the water industry … for how they look after and develop their staff. The role will be home/field based visiting domestic and commercial properties, so excellent customer service skills is a must. The role will also involve taking samples of drinking water to be dropped at laboratories for inspection and … analysis of drinking water and inspecting plumbing systems. The Person Interest in a career in the water industry and willing to be trained Excellent customer service skills are essential UK driving licence is essential Reference Number: BBBH228391 To apply for this role or to be considered for further more »

+ Parking cards and Fuel cards + Pension + on call payment Start date ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served Field Service Engineer, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

+ Parking cards and Fuel cards + Pension + on call payment Start date ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served Field Service Engineer, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

+ Parking cards and Fuel cards + Pension + on call payment Start date – ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served “Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

+ Parking cards and Fuel cards + Pension + on call payment Start date – ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served “Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

assigning workloads to the team members Working closely with the team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to … deliver excellent levels of individual/team performance and customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own … risks and areas for improvement Providing communication and follow up to ensure employees are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or actions At all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive more »

Repairs Service Coordinator Location: Peterborough/Remote Salary: Up to £27,037.50 per annum The Vacancy Our client has a fantastic opportunity to join a friendly and welcoming team in the role of Repairs Service Co-Ordinator. This is a fast-paced and analytical role where no two … days are the same. As a Repairs Service Co-Ordinator, you will provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact. Assessing and processing customer contact emails and telephone calls for repairs … customers of their repairs-related responsibilities, depending on the nature of the tenancy, ensuring where relevant that the correct recharges are applied and managing customer expectations appropriately. To meet set targets and standards for the service, including timescales for answering telephone calls, responding to written communication and completing more »

week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in … area. This is an opportunity to truly shape the success of this role so that it is in your control. Your tasks: Processing of service orders: creating spare parts orders, following up on the status of orders, following up on payments, logistics and transportation, and other order management throughout more »

Role: Service Desk Analyst Location: Luton (with potential for hybrid working after probation) Salary: £26 - 28K + a comprehensive range of Employee Benefits Key Skills: Service Desk Support, 1st and 2nd line, MS Office, technical support, investigating technical issues and resolving or escalating Why Apply: This role joins … a busy, friendly team providing first class Service Desk/Desktop support across large User estate. The Role: To respond to 1st line and 2nd line tickets, investigate, diagnose and resolve issues, across MS Office suite, various devices, applications, comms equipment Escalate issues as needed Provide excellent customer service to all Users of the service. Contribute ideas to the development of the new purpose built service desk tool The successful candidate will be able to demonstrate: Essential: 2+ years' experience in service desk role supporting a broad range of users ICT issues. Exceptional customer more »

to gain new skills and experience. The successful candidate will have the chance to make a real difference by providing a high quality, efficient, customer-focused service for our Trust's. We are looking for someone with excellent IT skills and be able to work effectively under pressure. … You should be flexible, possess strong team values, able to work in a fast-paced environment while providing a high-quality customer service and enjoy working with the public. A commitment to further training and development and exceptional communication skills are also essential. The role requires excellent telephone … Papworth Hospital, please get in touch with the contact for this role. Person Specification Qualifications Essential Numeracy and Literacy NVQ II in Administration or Customer Service or equivalent qualification or experience Desirable European Computer Driving License (ECDL) or equivalent qualification or experience Experience Essential Previous experience of using more »

Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »

Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »