Support Analyst Jobs in the East of England

1 to 15 of 15 Support Analyst Jobs in the East of England

Technical Support Analyst

Hatfield, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Connexa
Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical Support Analyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical Support Analyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Technical Support Analyst

St. Albans, Hertfordshire, South East, United Kingdom
Premier Foods
look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next Technical Support Analyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of our technical … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work … each day. Please note this role is based 5 days on site at our St Albans office. The Key Requirements... Provide highly skilled technical support and become the focal point for all site-based user issues and requests Develop a deep knowledge and understanding of existing systems and technology more »
Employment Type: Permanent
Posted:

Technical Support Analyst

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
IET
What if you could be the key to seamless tech support and innovation? What if you could be the IT Specialist were looking for? What if you were our Technical Support Analyst? At the IET, making our world a better place starts by creating a better place … also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What youll be doing As the Technical Support Analyst, you will deliver skilled and professional desktop technical support to IET staff and affiliates at the Stevenage Head Office and remote … maintain system and service uptime. The role also involves keeping accurate records of service desk activities and providing excellent customer service. Additionally, you'll support ongoing IT projects and contribute to new developments (Incident and Problem Management). What we hope you can bring to the role You will more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

IT Support Analyst

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position for … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »
Employment Type: Permanent, Work From Home
Salary: £15 - £18 per hour
Posted:

Software Support Analyst

Brentwood, England, United Kingdom
Digital Talent Group
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »
Posted:

Help Desk Support Analyst

Brentwood, England, United Kingdom
Digital Talent Group
Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. … as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. unresolved calls to appropriate support team member. incident resolutions and maintain logs of the issues handled or escalated. with vendor support contacts to resolve technical … effectiveness of the help desk. The right person will have a good mix of: minimum of 2 years' experience in a helpdesk or technical support role. track record in supporting customers/clients effectively. problem-solving skills and a strong customer-oriented focus. proactive approach to preventing and resolving more »
Posted:

Infor LN Application Support Analyst

Harlow, Essex, Great Parndon, United Kingdom
Prime Appointments
A Manufacturing client of ours in the Harlow area are recruiting an Infor LN Application Support Analyst to join their growing team. This is a newly created full-time on-site permanent position working Mon -Thurs 8.00am - 5.00pm & Fridays 8.00am - 2.00pm. This is paying a negotiable salary of … per annum depending on relevant skills and experience. This Infor LN Application Support Analyst's responsibilities include but are not limited to: System Maintenance and Support: Provide technical support and troubleshooting assistance to end-users experiencing issues with the Infor LN ERP system . Diagnose and … educate employees on system functionality, features, and best practices. Empower end-users to maximize their productivity and proficiency in utilizing the ERP system to support business processes. Process Optimization: Analyze existing business processes and workflows to identify opportunities for optimization and automation within the Infor LN ERP system. Recommend more »
Employment Type: Permanent
Salary: £36000 - £42000/annum + Great Benefits
Posted:

1st Line IT Support Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … VMware/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment is more »
Employment Type: Permanent
Salary: £24,000
Posted:

Customer Support Analyst

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Egton Medical Information Systems
Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to practice managers … trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break into the … technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of great skills more »
Employment Type: Permanent, Work From Home
Posted:

Clinical Systems Support Analyst

Huntingdon, United Kingdom
Cambridgeshire and Peterborough NHS Foundation Trust
Job summary We are currently looking to recruit an enthusiastic, passionate and highly motivated Clinical Systems Support Analyst to join our Clinical Systems Team in supporting the Trusts core clinical systems and electronic patient records. The ideal candidate will have a strong team work ethic and sense of … accountability, accompanied by an ability to manage priorities and ability to support a number of short, medium & long term projects. As a member of the Clinical Systems Team, this challenging and rewarding role will include providing support to clinicians, managers and other colleagues on the most effective and … and development, assist in the provision of a clinical systems help-desk function and undertaking training activities. In return we will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

Technical Support Analyst

Hatfield, Hertfordshire, United Kingdom
Connexa Technology Limited
Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical Support Analyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical Support Analyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

Software Support Analyst

MK43, Wood End, Bedford, Bourne End, Central Bedfordshire, Bedfordshire, United Kingdom
Hybrid / WFH Options
PulseIT Recruitment Ltd
Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a … software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st more »
Employment Type: Permanent
Salary: £20000 - £27000/annum DOE & Skills
Posted:

Helpdesk Support Analyst

Brentwood, Essex, South East, United Kingdom
DTG Global Ltd
Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with vendor support … of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support role. Proven track record in supporting customers/clients effectively. Excellent problem-solving skills and a strong customer-oriented focus. A proactive approach to more »
Employment Type: Permanent
Salary: £30,000
Posted:

Software Support Analyst

Brentwood, Essex, South East, United Kingdom
DTG Global Ltd
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »
Employment Type: Permanent
Salary: £35,000
Posted:

End user support analyst - 2nd Line

Watford, Hertfordshire, United Kingdom
Michael Page
The End user support analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/… Manufacturing industry. Client Details End user support analyst - 2nd Line This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The … firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description End user support analyst - 2nd Line Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including more »
Employment Type: Permanent
Salary: £30000 - £40000/annum Company benefits
Posted:
Support Analyst
the East of England
10th Percentile
£23,500
25th Percentile
£26,125
Median
£30,000
75th Percentile
£35,000
90th Percentile
£38,000