to deliver services to end user groups Provide technical support to MSPs Maintain network drawings Assist with annual Crypto Key Fill Update and maintain CMDB Required experience: Experience of Juniper or Cisco network devices Experience of firewalls TIL certified or a strong working knowledge of ITIL Incident, problem and change More ❯
Employment Type: Permanent
Salary: £55000/annum 10% DV and on call shift bonus
to deliver services to end user groups * Provide technical support to MSPs * Maintain network drawings * Assist with annual Crypto Key Fill * Update and maintain CMDB * Provide technical on call support out of hours on a 1 week in 4 basis Your experience * Experience of Juniper network devices * Experience of Juniper More ❯
to deliver services to end user groups * Provide technical support to MSPs * Maintain network drawings * Assist with annual Crypto Key Fill * Update and maintain CMDB * Provide technical on call support out of hours on a 1 week in 4 basis Essential experience includes: * Experience of Juniper network devices * Experience of More ❯
Leicester, City of Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Arden Resourcing
of a leading UK retailer, who are looking to add to their ServiceNow team. The role is for a ServiceNow developer with ITOM exposure, CMDB & Discovery. The role will involve office-based work, 2 days a week, flexibility on which days. The role will see you tasked with but not More ❯
directly with executive-level customers and partners , advising on transformation strategy and value realization. Technology & Domain Knowledge Solid understanding of Technology Workflows (ITOM, ITAM, CMDB, AIOps, Observability, etc.) and their role in enterprise transformation. Familiarity with the ServiceNow platform or comparable enterprise platforms (e.g., Salesforce, SAP, Workday); certifications or ecosystem More ❯
directly with executive-level customers and partners , advising on transformation strategy and value realization. Technology & Domain Knowledge Solid understanding of Technology Workflows (ITOM, ITAM, CMDB, AIOps, Observability, etc.) and their role in enterprise transformation. Familiarity with the ServiceNow platform or comparable enterprise platforms (e.g., Salesforce, SAP, Workday); certifications or ecosystem More ❯
directly with executive-level customers and partners , advising on transformation strategy and value realization. Technology & Domain Knowledge Solid understanding of Technology Workflows (ITOM, ITAM, CMDB, AIOps, Observability, etc.) and their role in enterprise transformation. Familiarity with the ServiceNow platform or comparable enterprise platforms (e.g., Salesforce, SAP, Workday); certifications or ecosystem More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
customise ITSM modules, such as Incident, Problem, Change, and Asset Management. Integrate ServiceNow with third-party tools and services. Develop and maintain CMDB (ConfigurationManagementDatabase) integrations and updates. Maintenance and Support: Monitor and troubleshoot ServiceNow performance and resolve technical issues. Implement ServiceNow updates and new releases to ensure system More ❯
IDAM objectives in conjunction with the IDAM Architects Management and review of all Identity documentation with consolidation into one strategic storage solution To maintain CMDB & Service Catalogue & technical items relating to IDAM configuration items Drive the IDAM Change Management process, ensuring change control processes are followed, minimising service disruption What More ❯
IDAM objectives in conjunction with the IDAM Architects Management and review of all Identity documentation with consolidation into one strategic storage solution To maintain CMDB & Service Catalogue & technical items relating to IDAM configuration items Drive the IDAM Change Management process, ensuring change control processes are followed, minimising service disruption What More ❯
and compliance frameworks. Effectively communicate issues, incidents and problems affecting systems, services and processes across our full tech stack. Ensure documentation, registers and related CMDB artefacts and Smart resources are implemented and maintained to a high standard. Support a culture of openness, transparency and teamwork within your immediate team, wider More ❯
Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross-functional impacts Expertise in designing and implementing business processes aligned to ServiceNow capabilities More ❯
Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross-functional impacts Expertise in designing and implementing business processes aligned to ServiceNow capabilities More ❯
Royal Devon University Healthcare NHS Foundation Trust
corporate Service Now foundations such as HRSM (Incident, Problem, Change, Knowledge, Catalogue), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and ConfigurationManagementDatabase (CMDB) Improvement of automated complex and non complex processes and manual checks on data received, liaison with data providers to address issues. . Maintaining and analyse More ❯
Management of OS device images for onboarding/provisioning. Management of software deployment updates via Windows/Office Updates. Maintenance of Asset register and CMDB as part of the Change Management process (Configuration Items). Configuring a device so it performs as expected using the bundled operating system, business/ More ❯
the OKTA service for the purpose of authentication and authorisation Set Up Org2org and SCIM Configuration In OKTA Manage designated technical team members Maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items Participate in the IDAM Change Management process What you'll need: Certified to OKTA Administrator level More ❯
the OKTA service for the purpose of authentication and authorisation Set Up Org2org and SCIM Configuration In OKTA Manage designated technical team members Maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items Participate in the IDAM Change Management process What you'll need: Certified to OKTA Administrator level More ❯
and understand the impact they are making across the organization Set Up Org2org and SCIM Configuration In OKTA Manage designated technical team members Maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items Participate in the IDAM Change Management process What you'll need: Certified to OKTA Consultant level More ❯
policies regarding SLA’s, agreements with security, disaster recovery, acceptable use, data retention and other areas • Lead major incident management and service requests • Maintain CMDB and asset management processes Stakeholder Management: • Manage third party staff augmentation firms, leveraging staff and contractors appropriately with regards to budget, timelines, and skillsets • Collaborate More ❯
related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯
Administrators' primary role is to survey Innovates estate and ensure that all the organisations assets are recorded and managed in the master asset database (CMDB) The IT Asset administrators will also assist the IT logistics team when required with physical stock control, stock reporting and provision of replenishment services ensuring More ❯
Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
apetito
performance and security metrics. Document & Design Develop high and low-level designs to meet challenging cloud infrastructure requirements. Maintaining meticulous technical documentation. Maintain the CMDB and ensure infrastructure documentation is accurate. Day-to-day Responsible for the daily operations & continued development of the cloud environments. Proficiently identifying, monitoring, and resolving More ❯
and AWS-related tooling, including custom applications, integrations, AI & flows. -Develop applications and integrations across platforms such as ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre, Integration Hub, and observability tools (eg, Datadog, Splunk, AWS CloudWatch, Prometheus, etc.). -Ensure seamless interoperability between service operations tooling and cloud-native … service operations tooling. -Extensive experience & understanding of ServiceNow development, including Scripting (JavaScript, Glide). -Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). -Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and More ❯
resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be … and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree More ❯