ITSupportAnalyst Renowned global Law Firm is seeking to hire an ITSupportAnalyst to join a very established team of four in the London office. This role provides day-to-day technical ITsupport for the business and can assist … with a wide range of other IT tasks and functions. Occasional travel is also required! Salary to £50,000 per annum Shift rotation hours from 08:00-20:00 (7.5 hour working day) Hybrid working (4 days in the office/1 day remote) Fantastic benefits! Key Responsibilities of … the ITSupportAnalyst: Provide 1st and 2nd line user support on all office applications including Microsoft Office 365, 8x8, Net Docs and Interaction Ensure prioritisation and escalation processes are followed, liaising where necessary with the firms outsourced IT vendor and appropriate third parties, ensure More ❯
Dudley, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
ITSupportAnalyst £30,000 Per Annum 37.5 hours per week Dudley Hybrid working: 2 days per week in office. Responsible for day-to-day management of the Jira Service Desk ticketing system for the ITSupport function within the business, escalating issues where appropriate … to the Systems Administrator and IT Manager. Ensure that the ITSupport function works towards the agreed service standards and ensures any operational service degradation and interruption is communicated or escalated effectively. Good communication is vital and the role will involve supporting the existing infrastructure, applications and … projects where appropriate. KEY DUTIES AND RESPONSIBILITIES: Provide onsite ITsupport to the business Be the first point of contact for ITsupport for hardware or software issues Investigate ITsupport tickets logged via Jira Service Desk software, prioritising issues to ensure resolution times More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Larbey Evans
ITSupportAnalyst Renowned global Law Firm is seeking to hire an ITSupportAnalyst to join a very established team of four in the London office. This role provides day-to-day technical ITsupport for the business and can assist … with a wide range of other IT tasks and functions. Occasional travel is also required! Salary to £50,000 per annum Shift rotation hours from 08:00-20:00 (7.5 hour working day) Hybrid working (4 days in the office/1 day remote) Fantastic benefits! Key Responsibilities of … the ITSupportAnalyst: Provide 1st and 2nd line user support on all office applications including Microsoft Office 365, 8x8, Net Docs and Interaction Ensure prioritisation and escalation processes are followed, liaising where necessary with the firms outsourced IT vendor and appropriate third parties, ensure More ❯
london, south east england, united kingdom Hybrid / WFH Options
Larbey Evans
ITSupportAnalyst Renowned global Law Firm is seeking to hire an ITSupportAnalyst to join a very established team of four in the London office. This role provides day-to-day technical ITsupport for the business and can assist … with a wide range of other IT tasks and functions. Occasional travel is also required! Salary to £50,000 per annum Shift rotation hours from 08:00-20:00 (7.5 hour working day) Hybrid working (4 days in the office/1 day remote) Fantastic benefits! Key Responsibilities of … the ITSupportAnalyst: Provide 1st and 2nd line user support on all office applications including Microsoft Office 365, 8x8, Net Docs and Interaction Ensure prioritisation and escalation processes are followed, liaising where necessary with the firms outsourced IT vendor and appropriate third parties, ensure More ❯
London & Hybrid Working - ideally worked within a Law firm. £35k plus benefits inc bonus, private medical, season ticket loan, pension and 25+ days holidays. ITSupportAnalyst The office is based in Central London and offering a hybrid approach with travel to the office approx. 3 days … a week. The ITSupportAnalyst will need solid knowledge of Infrastructure, networking, Security, and MS 365. The IT team is small, and you will contribute to the daily operations and performance of the ITSupport desk team, focussing on exceptional ITsupport for circa 200 employees. The ideal ITSupportAnalyst will have good attention to detail and taking ownership of their work. Experience of Windows, Microsoft 365, Network, and security is required. Key skills required: Similar ITSupport experience Network & Infrastructure security Windows Active Directory More ❯
This is a newly created opportunity for a 1st & 2nd line ITSupportAnalyst to join an MSP in Central London. This role is paying £35,000 and offers hybrid working. The ideal candidate will have some MSP experience although this is NOT essential. To be considered … for this ITSupportAnalyst position you will have several years of experience in ITsupport providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. Core skills and experience will include: Windows 10 & 11 Office 365, SharePoint, Teams … to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career, please send me your CV immediately. This role pays £35,000 + overtime, bonus More ❯
Join to apply for the ITSupportAnalyst role at Alexis Schell Photography . Overview We are looking for an ITSupportAnalyst to join our IT team in Chawston. You will be responsible for the day-to-day maintenance, support, and … smooth operation of all IT systems. Up to £30k doe Hybrid working Ability to support on multiple projects What You'll Be Doing Reporting into the IT Team Leader, you will provide support to end-users, maintain IT assets, and assist in IT projects … and initiatives. Provide ITsupport, ensuring the maintenance and functionality of all company IT systems. Configure, deploy, and supportIT hardware including iPads, iPhones, laptops, and other mobile devices. Set up and manage user accounts, permissions, and access controls in line with company policies. SupportMore ❯
Chorley, Lancashire, United Kingdom Hybrid / WFH Options
GK Recruitment
Have you recently been working in Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line ITSupport Analyst. We can offer you: A starting salary of £23,700 + overtime You will … be able to build your IT career in a strong team, committed to being "customer centric" Enhance your IT skills But - You must be a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent … work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line ITSupportAnalyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution. More ❯
Peterlee, County Durham, North East, United Kingdom Hybrid / WFH Options
Hireful
hybrid role with 3 days work from home? Keen on joining a rapidly growing (one of the fastest in Europe) tech platform company in ITSupport ? A company loved by its customers and employees alike (Glassdoor/Trustpilot) . If so this could be the job for you.. … Role ITSupportAnalyst aka ITSupport Technician, ITSupport Engineer, 1st/2nd line Support, Service Desk Analyst Location Peterlee – 2 days office 3 days work from home Salary – 24 – 26K + 25 days (Buy/Sell) 7% Pension, Free … Gym, Annual Bonus, Health, Free Breakfast, Friday PM Drinks & Regular Socials Key requirements (experience of the following) Experience in an ITSupport/Helpdesk/Service Desk Role Microsoft products e.g. Windows, Active Directory, Exchange, Intune and Microsoft 365. Laptops/hardware. Asset Management and record keeping including More ❯
Destination Sport ITSupportAnalyst This role is based in our Manchester office; you must live within a commutable distance. Occasional domestic/international travel to remote offices. Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach … succeed. We are proud to have 7 market-leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new ITSupportAnalyst will be responsible for ensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive … and reactive action. Provide technical support and technical project delivery to both the internal IT team and wider Business Stakeholders. This is a varied & hands-on role, as our new ITSupportAnalyst you will: Work with our 7 sport companies within Destination Sport to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport ITSupportAnalyst This role is based in our Manchester office; you must live within a commutable distance. Occasional domestic/international travel to remote offices. Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach … succeed. We are proud to have 7 market-leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new ITSupportAnalyst will be responsible for ensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive … and reactive action. Provide technical support and technical project delivery to both the internal IT team and wider Business Stakeholders. This is a varied & hands-on role, as our new ITSupportAnalyst you will: Work with our 7 sport companies within Destination Sport to More ❯
ITSupport Engineer/Service Desk Analyst/IT Technician City Of London, England, United Kingdom Company: Aluminum Window Designs Ltd Location: Hybrid working/3 Days per Week working from the office in the City of London (Near Liverpool Street and Fenchurch Street Stations) and … per annum (depending on experience) + Benefits JOB TYPE: Full-Time, Permanent Job Overview We have a fantastic new job opportunity for an ITSupport Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and …/or second line IT technical support tickets. You will support prestigious businesses around Microsoft Cloud/Azure, support Microsoft environments, IT security, and IT transformation. The company will provide additional training, but you will need a solid foundation in IT to start More ❯
ITSupportAnalyst (2nd line) Based: Whitechapel, London (Hybrid Working/3 days office based) Type: Full-time Salary: £34-38k Eligibility: You must be eligible to work in the UK The 2nd Line engineer role is an extremely important Customer-facing role at Smartdesc. The … business through daily telephone and video communication with clients and will develop and build strong trusted relationships with our client base by providing excellent ITsupport through regular communication and customer service. You will be responsible for remote service desk support services to our London based clients … Resolving IT issues and malfunctions Assistance with Projects & Migrations Creating documentation and guides Smartdesc places a strong emphasis on being proactive as well providing a high-quality service - setting us apart from our competitors. To achieve this, you will work with your colleagues to help deliver IT improvements More ❯
Social network you want to login/join with: IT Applications and Infrastructure SupportAnalyst, London Client: Nexus Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 3e3c57cb89d7 Job Views: 3 Posted: 26.03.2025 Expiry Date: 10.05.2025 Job Description: Job Description IT Applications and Infrastructure SupportAnalyst Our Client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise at 2nd and 3rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation … write-ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspects of services and the full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket More ❯
of our business. This means that we are able to attract, engage and retain the best talent from the industry. Responsibilities As a Technical SupportAnalyst, based in our London offices, you will be responsible for providing technical support to our UK and global user base as … required. You will work as part of the UK onsite IT Team but have dedicated focus on supporting end user computing (EUC) technologies; Collaboration, Identity and Access, Unified Communications and smart hands support for our local Infrastructure. Supporting the latest technologies, and working with market leading ITSM Service … an understanding of how to build and deliver excellent service to our users. You will work closely with our Global Service Desk - MyIT, Deskside Support, End User Computing, Printing, Security and Applications teams to ensure technical issues & requests are managed, progressed, and ultimately resolved in a timely manner, ensuring More ❯
Frome, ENG, GB, Somerset, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Job Title: 2nd Line ITSupportAnalyst Location: Bath (Hybrid working available) Salary: Up to £35,000 per annum My client, based in Bath, is seeking a talented 2nd Line Engineer to join their dynamic team. This is an opportunity to join a market-leading MSP known … paced environment, supporting a diverse range of clients while developing your technical expertise, with opportunities for further career progression. Key Responsibilities: Provide 2nd line support to clients, troubleshooting and resolving technical IT issues. Maintain and manage Windows Server environments (2012/2016/2019/2022), including Active … Directory, Group Policy, DHCP, DNS, and RDS. Administer and support Microsoft 365 and Azure environments, including Intune and Endpoint Management. Diagnose and resolve networking issues, including VLAN, VPN, and switch management. Support firewall and UTM configurations. Assist with Mac and Linux troubleshooting. Work with virtualisation platforms and supportMore ❯
Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham … West Sussex. NO EXPERIENCE REQUIRED - ADDITIONAL TRAINING WILL BE PROVIDED Ideally you will have an IT background, with an awareness of ITIL, Networking technologies and associated software applications. If not, dont worry as the company will provide additional training and support. However, you will need a strong enthusiasm for … shift rota an additional consideration will be paid for the shift pattern. JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career More ❯
Job Description IT Applications and Infrastructure SupportAnalyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/… Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management … Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external More ❯
IT Service Desk Analyst Fixed Term contract until 31st December 2025 Circa £25,000 (Per Annum Pro Rata) Plus Standard Jumar Benefits Location: Warwickshire - hybrid working (2 days a week onsite, rest remote working) Jumar is expanding their Managed Services capability; and we're recruiting for a customer … focused IT Service Desk Analyst who is Midlands based. This is a superb opening to join Jumar on a fixed term basis, due to increased customer demand in the financial services sector. The role will be working at our client's impressive HQ site in Warwickshire 2 days … per week. As a 1st Line SupportAnalyst you will join the IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive More ❯
Warwickshire, Birmingham, West Midlands Hybrid / WFH Options
Jumar Solutions
IT Service Desk Analyst Fixed Term contract until 31st December 2025 Circa £25,000 (Per Annum Pro Rata) Plus Standard Jumar Benefits Location: Warwickshire - hybrid working (2 days a week onsite, rest remote working) Jumar is expanding their Managed Services capability; and we're recruiting for a customer … focused IT Service Desk Analyst who is Midlands based. This is a superb opening to join Jumar on a fixed term basis, due to increased customer demand in the financial services sector. The role will be working at our client's impressive HQ site in Warwickshire 2 days … per week. As a 1st Line SupportAnalyst you will join the IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive More ❯
A leading global law firm is seeking a Technical SupportAnalyst to support all users within their EMEA offices and help lead on various projects. The ideal candidate will be able to empathise, adapt and have excellent analytical troubleshooting skills with the ability to resolve IT … days working from home) and the firm offers very good benefits. Skills/Experience required: 5+ years' experience at a 2 nd line support level in a law firm or similar/professional environment Technical knowledge of supporting Windows 11 Professional and Office 365 apps Experience of working in … Understanding of networking technologies (wired and wireless) Knowledge of remote working technologies - Azure Virtual Desktop/Citrix/Beyond Trust Mobile phone (iPhone & Android) support and administration - Company Portal Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with PC hardware, Dell Laptops, HP Laser printers and More ❯
A leading global law firm is seeking a Technical SupportAnalyst to support all users within their EMEA offices and help lead on various projects. The ideal candidate will be able to empathise, adapt and have excellent analytical troubleshooting skills with the ability to resolve IT … days working from home) and the firm offers very good benefits. Skills/Experience required: 5+ years' experience at a 2 nd line support level in a law firm or similar/professional environment Technical knowledge of supporting Windows 11 Professional and Office 365 apps Experience of working in … Understanding of networking technologies (wired and wireless) Knowledge of remote working technologies - Azure Virtual Desktop/Citrix/Beyond Trust Mobile phone (iPhone & Android) support and administration - Company Portal Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with PC hardware, Dell Laptops, HP Laser printers and More ❯
A leading global law firm is seeking a Technical SupportAnalyst to support all users within their EMEA offices and help lead on various projects. The ideal candidate will be able to empathise, adapt and have excellent analytical troubleshooting skills with the ability to resolve IT … days working from home) and the firm offers very good benefits. Skills/Experience required: 5+ years’ experience at a 2 nd line support level in a law firm or similar/professional environment Technical knowledge of supporting Windows 11 Professional and Office 365 apps Experience of working in … Understanding of networking technologies (wired and wireless) Knowledge of remote working technologies – Azure Virtual Desktop/Citrix/Beyond Trust Mobile phone (iPhone & Android) support and administration - Company Portal Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with PC hardware, Dell Laptops, HP Laser printers and More ❯