Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
continuous improvement. Creating compelling business cases with a focus on end-user experience and budget control. Deep knowledge of Microsoft 365 and Exchange Online. ITILFoundation certification (desirable). Job Offer Annual base salary of £65,000 to £70,000 Company performance based bonus of up to More ❯
ensuring seamless service delivery that empowers our teams to deliver exceptional housing services. Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power of ServiceNow to meet business goals. You'll shape a team that keeps NHG's technology running smoothly … NHG and delivering an improvement roadmap aligned with business priorities. Incident & Problem Management: Proactively identify and escalate P1 issues, resolve process gaps, and embed ITIL frameworks (Incident, Problem, Change Management). Asset & Vendor Coordination: Oversee IT asset management and liaise with third-party providers to ensure seamless system support … can add value to our thriving organisation. We're seeking a Service Delivery Manager who blends technical expertise with inspirational leadership. You'll bring: ITILFoundation certification (or higher) and a strong IT technical background, including hands-on experience with ServiceNow. Proven track record in managing IT support More ❯
technology services with business needs. What You'll Need: Essential Substantial experience in IT/Technology service delivery. Strong leadership and team management skills. ITILFoundation Certification. Microsoft Certified: Azure Fundamentals. Proficiency in IT service management tools and software. Ability to analyse data and generate actionable insights. Strong … problem-solving skills and attention to detail. Knowledge of industry best practices in IT service delivery. Desirable ITIL 4 certification or equivalent. CompTIA A+. Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading More ❯
Security Office (CSO), Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application Cryptography, Strong Authentication, and PKI & Certificate services to the Group. Your primary responsibility will be to act as a liaison between business, technology, and security functions to ensure information confidentiality … for one week every four weeks. To be successful as a Cryptography Analyst, you will need the following: Experience in Cryptography and Information Security. ITILFoundation certification. Bachelor's degree in Computer Science. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention … to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management. HSM configuration/installation/support. Incident management. Change management. ITIL. Ensure the integrity and availability of cryptographic and key management services to More ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
is a plus Familiarity with ITSM tools (e.g. Autotask) or an understanding of SLAs would be beneficial A background in IT service delivery or ITILFoundation certification is desirable, but not essential If you’re looking for a structured role where you can develop your skills and grow More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
to analyse service data, identify trends, and present actionable insights. Strong organisational skills, able to manage competing priorities and deliver outcomes to tight timelines. ITILFoundation certification (or equivalent knowledge) is desirable, along with basic technical awareness across IT infrastructure and support. About The Company Associated British Foods More ❯
Methodology Proficiency : AWS/cloud experience or exposure to cloud-based/SaaS solutions. Familiarity with engineering delivery, Prince2, Agile, Jira, and Scrum methodologies. ITILFoundation certification (minimum). Team and Stakeholder Management : Experience in managing teams across multiple skillsets/disciplines. Strong stakeholder management and influencing skills More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
to analyse service data, identify trends, and present actionable insights. Strong organisational skills, able to manage competing priorities and deliver outcomes to tight timelines. ITILFoundation certification (or equivalent knowledge) is desirable, along with basic technical awareness across IT infrastructure and support. About The Company Associated British Foods More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Ligentia
metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITILFoundation Certification. Proficiency in IT service management tools and software. Ability to analyse data and generate actionable insights. Strong problem-solving skills and … attention to detail. Knowledge of industry best practices in IT service delivery. ITIL 4 certification or equivalent. CompTIA A+. We offer a hybrid working environment, requiring on average 3 days a week from our Leeds office for collaboration and team meetings. This balance ensures you have the flexibility to More ❯
equipment to support ministerial meeting rooms Strong Service Now experience across Request and Incident Management 3+ years of asset management experience within Service Now ITILFoundation Certification is a strong advantage MCSA Windows 10 certification - 70-697 and 70-698 Security clearance is a necessary requirement to work More ❯
systems and data structures. Working knowledge of Python programming. Hands-on experience with SAP SD module and EDI integration via Seeburger is highly desirable ITILFoundation certified. Strong analytical and critical thinking skills, with a proactive approach to issue resolution. Proven ability to engage and communicate effectively with More ❯
Hollywood, Worcestershire, United Kingdom Hybrid / WFH Options
Phoenix Group
new technology and processes. You will be an innovative and creative thinker who thinks outside the box to solve complex challenges. You will have ITILFoundation Certification or similar qualification. Experience with Actuarial systems, data or Accounting systems is advantageous. Experience working on complex data programmes would be More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯
Wednesbury, West Midlands, Bescot, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯
calm and confident approach to handling escalations and resolving issues. Motivated by developing others and achieving team success. Excellent organisational and time management skills. ITILFoundation certification or equivalent (desirable). Familiarity with ISO/IEC 27001 or other service standards is advantageous. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
and lead technical and managerial conference calls. Ensure strict adherence to incident management processes. The ideal candidate will have: Proven experience in incident management. ITILFoundation certification (or equivalent). Strong communication and problem-solving skills. Ability to work under pressure and manage multiple tasks effectively. A proactive More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Stevenage Borough Council
depth knowledge of NCSC Cyber Assessment Framework (CAF), PSN Compliance, Cyber Essentials, NIST, or ISO 27001. Qualifications: Degree or equivalent level qualification or experience. ITILFoundation certification or equivalent. Professional Security Certifications CISSP, CISM, CEH, CREST, GIAC, or Microsoft Security Certifications (SC-200, SC-300). At Stevenage More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
leadership, and stakeholder management skills. Proficiency in project management methodologies like Agile, Waterfall, or PRINCE2. Desirable: Project management certifications (e.g., PRINCE2, PMP, AgilePM). ITILFoundation certification. Benefits: Highly competitive salary with regular reviews. Hybrid working model (2 days in Sheffield office). Comprehensive private healthcare package. Enhanced More ❯
with a focus on operational continuity. Deep understanding of business continuity principles and technology resilience frameworks. IT project management skills (ideally PRINCE2 certified). ITILFoundation certification preferred. Experience working with Legal, Compliance, Risk functions, and senior stakeholders on operational readiness initiatives. Broad technical understanding of infrastructure stacks More ❯