Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
We are currently recruiting a ServiceDeskAnalyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding ServiceDesk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a ServiceDeskAnalyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support … duties for services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
ServiceDeskAnalyst Our client is looking for an experienced ServiceDeskAnalyst to join their team based near Reading on a permanent basis. You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme … scheme, training and development, funding for personal qualifications and many, many more perks! You will provide first line IT support as part of the ServiceDesk team and you will be responsible for triaging and assigning support calls for the wider IT team as well as providing first …/laptops. Face to face and telephone support for users across the group is also required for a range of hardware and software issues. ServiceDeskAnalyst – Key Skills: Technical experience with systems networking, databases, and user support Experience providing support with Microsoft operating systems and Office more »
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Insight Recruitment Group
Job Title:ServiceDeskAnalyst Salary:£25,000 - £27,000 Location: Reigate Job Type: Full-Time(HYBRID ROLE) Do you want to work a 4.5 day week with every Friday afternoon off, and hybrid with 2 days in the office? Are you a dedicated and customer-focused … in a dynamic and innovative software company based in London, we want to hear from you. Why You'll Love This Role as aService DeskAnalyst: Cutting-Edge Tech:You'll be at the forefront of technology and telecommunications, assisting clients with state-of-the-art telephony software. … role. Career Growth: Be part of a company that values your growth, encourages your development, and offers opportunities for advancement. Key Responsibilities: As a ServiceDeskAnalyst, you'll: Provide expert telephony support to clients via various communication channels, including phone, email, and live chat. Diagnose and more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
ServiceDeskAnalyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with … their search for a ServiceDesk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and … maintain incident records using the Help Desk system. This position is operated on a hybrid basis, with the main office being in Cambridge and one day each week in our client's London office. To give you an idea of how this flexible role would look and feel, here more »
Chester, England, United Kingdom Hybrid / WFH Options
Pontoon Solutions
ServiceDeskAnalyst Chester 12 months contract Salary starting from £30,000pa dependant on experience, plus benefits (see below) Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a ServiceDeskAnalyst to join their Global ServiceDesk in Chester on an initial contract of 12 months with the possibility … This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Excellent customer service skills. Technologies may more »
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
IT Recruitment Solutions Ltd
ServiceDeskAnalyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering … working in an Identity and Access Management role using Microsoft Active Directory/Azure Entra, you will ideally have experience of: Working on a ServiceDesk or Help Desk, providing end-user support on Desktop technologies improving operational efficiency, service delivery and information management across all … Management Studio Excellent verbal oral and written communication skills, Ability to work under pressure to meet business critical deadlines and SLAs. In return this ServiceDesk/IAM Analyst will be joining a financial services company with half a decade's experience and strong customer loyalty. They more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
IT ServiceDeskAnalyst Leicester - Onsite with some hybrid working Shift rota £25,000 My client are looking for a talented ServiceDeskanalyst to join the team on a permanent basis The purpose of the role is to provide support and administration in … relation to all incidents raised with the ServiceDesk To be considered, you should have the following experience: In depth knowledge of MS Office 365 Windows 10 support ServiceNow incident management Active directory Due to the volume of applications received for positions, it will not be possible to more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Blue Arrow - Newcastle
new role where you can combine your IT technical skills with your high level of customer care? We have an exciting opportunity for a ServiceDeskAnalyst to join an established higher education IT support specialist that provides 24/7/365 seamless customer focused service … July Shift Pattern: Monday - Friday, 8am/9am start Pay rate: £12.26 + holiday pay. Key Skills/Experience: * Excellent telephone manner and customer service skills * Clear communication skills * Knowledgeable in IT (ideally with background in helpdesk/support) * Previous customer service roles (inbound/outbound) * Previous roles … within the IT field General Duties and Responsibilities: The ServiceDeskAnalyst is a member of a busy team providing out-of-hours first line support. Your main duties will include: * Providing professional support via a range of channels which could include, telephone, email, instant chat, remote more »
Brighton, Brighton and Hove, East Sussex, United Kingdom Hybrid / WFH Options
IT Recruitment Solutions
ServiceDeskAnalyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering … working in an Identity and Access Management role using Microsoft Active Directory/Azure Entra, you will ideally have experience of: Working on a ServiceDesk or Help Desk, providing end-user support on Desktop technologies improving operational efficiency, service delivery and information management across all … Management Studio Excellent verbal oral and written communication skills, Ability to work under pressure to meet business critical deadlines and SLAs. In return this ServiceDesk/IAM Analyst will be joining a financial services company with half a decade's experience and strong customer loyalty. They more »
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
STK Recruitment
Job Title: IT ServiceDeskAnalyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £25-28K, depending on experience Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day. … Company: We are assisting a progressive company who are searching for an IT ServiceDeskAnalyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing … appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls in a more »
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Confidential
Job Title: IT ServiceDeskAnalyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £25-28K, depending on experience Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day. … Company: We are assisting a progressive company who are searching for an IT ServiceDeskAnalyst/1st and 2nd Line Support Analyst who is co... more »
Scarborough, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
My client who is in the transport industry is looking for ServiceDeskAnalyst to join the team on an initial 2-month assignment. details are as follows: Role: ServiceDeskAnalyst Day rate: up to £220pd INSIDE IR35 depending on experience Duration … well as completing IT maintenance and other support tasks. Strong organisational skills Microsoft Office Troubleshooting Windows 10/11 Troubleshooting Excellent communication skills Customer Service Experience ServiceNow or equivalent tool experience AD Experience providing 1st/2nd Line Support more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Are you a ServiceDeskAnalyst looking for a new and exciting opportunity? If so read on! I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the … end to end on-premise cloud solution which will provide a platform for users to interact from various locations. What youll bring: Knowledge of Servicedesk systems and associated tools Proven experience working on a helpdesk in an IT environment 1st Line Support Experience Excellent organisational skills and … a demanding environment SC Clearance as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type more »
Daresbury, Warrington, United Kingdom Hybrid / WFH Options
UK Research and Innovation (UKRI)
Job Title: ServiceDeskAnalyst Salary: £28,498 gross per annum Hours: Full time Contract Type: Permanent Location: On site- Science and Technology Facilities Council, Daresbury, Warrington This role requires SC Clearance- Please see end of role profile to see eligibility criteria Together, our scientists, technologists, engineers more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Science and Technology Facilities Council (STFC)
Job Title: ServiceDeskAnalyst Salary: £28,498 gross per annum Hours: Full time Contract Type: Permanent Location: On site- Science and Technology Facilities Council, Daresbury, Warrington This role requires SC Clearance- Please see end of role profile to see eligibility criteria Together, our scientists, technologists, engineers more »
Buckinghamshire, United Kingdom Hybrid / WFH Options
Adecco
My client based in Buckinghamshire are looking for a ServiceDeskAnalyst on an initial 3 month of contract INSIDE of IR35 You will be required to work fully on site for 5 days a week- with weekend work involved as standard. There will be the option … for the occasional WFH day. You will be working on a busy support desk, of which you will be providing 1st line and face to face support for all services provided by the IT department With excellent "first time fix" experience, you must have experience supporting a range of more »
High Wycombe, Buckinghamshire, United Kingdom Hybrid / WFH Options
Adecco
My client based in Buckinghamshire are looking for a ServiceDeskAnalyst on an initial 3 month of contract INSIDE of IR35 You will be required to work fully on site for 5 days a week- with weekend work involved as standard. There will be the option … for the occasional WFH day. You will be working on a busy support desk, of which you will be providing 1st line and face to face support for all services provided by the IT department With excellent "first time fix" experience, you must have experience supporting a range of more »
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
SR2
IT Support Analyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve IT … incidents and service requests promptly and effectively, keeping users informed every step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues … on optimal interactions with the IT Service Desk. Collaborate with other IT Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Servicemore »