enabling you to effectively monitor contractual obligations and drive improvements where necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Develop
Incident, Problem and Root Cause Analysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for Batch Workloads Skills: Required Skills Knowledge and experience with Mainframe systems CA7 CA11 Mainframe Operations in general - JCL, ISPF … Deliver I-Dash Changeman JCLPREP Control-M Splunk dashboards Experience of MS Office Knowledge of basic CA7 operations File transfer basic knowledge. Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject At least 4 years working within a complex more »
ServiceNow Developer – £85k - London Hybrid 2 days per week in office My prestigious legal client is looking for an experienced ServiceNow Developer to join their growing IT function, this is an excellent opportunity to develop and shape my clients ServiceNow environment. The successful candidate will be designing and developing requirements … into technical solutions and then deploying and maintaining the ServiceNow Platform. Responsibilities: • Responsible for the day to day technical management of the ServiceNow Product suite. • Primary contact for all ServiceNow integration and enhancement requests. • Translating requirements into ServiceNow technical solutions and optimise automation and integration. • Acting as the ServiceNow Platform … SME and technical escalation point for junior staff. • Ensure that ServiceNow enhancements and integrations are done to best practice and keep a high Health Scan score. Requirements: • Excellent communication and stakeholder management skills • ServiceNow Admin Certified • HRSD • ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business more »
Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
databases. Experience of Production Support in a Financial Services pr Wealth Management environment ITIL experience Experience using an IT Service Management tool such as ServiceNow or JIRA Ability to learn quickly in a dynamic fast-paced industry. Self-motivated, confident, and a delivery focused working style. Problem-solving abilities and more »
client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
MI process during reported MIs. Skills and experience Ideally 12+ months of Service Desk or Technical Support experience Knowledge of ITSM ticketing systems, especially ServiceNow Strong background in Windows and Microsoft Office administration Experience with Active Directory and O365 administration Understanding of Apple mobile devices Familiarity with web conferencing tools more »
infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
skills with the ability to interact professionally with a diverse range of colleaguesCustomer Service ExperienceAdministering and supporting o365 (Exchange/Azure AD/Endpoint)ServiceNow or equivalent ITSM tool experienceNetwork FundamentalsMECM/SCCM AdministrationOn Prem AD administrationKnowledge of VC/Conferencing Systems (Teams Rooms)Required Qualifications and Accreditations: Good secondary more »
instrument controllers on the network are configured per security standards. Accurately records, updates and document requests using the IT service desk system (i.e. Jira, ServiceNow).Assists LIMS and instrument users by providing system training, troubleshooting and resolving urgent instrument and controller issues.Maintains a comprehensive equipment inventory, points of contact, and more »
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
It would be great if you already have… Experience of DevSecOps Experience in CRM systems development (e.g. Salesforce) Experience in ITSM tools development (e.g. ServiceNow) Messaging Frameworks (e.g. Azure Service Bus) ORM Technology (NHibernate or Entity Framework) Microsfot SSIS and SSRS MSMQ Postman/SOAP Selenium, Cypress, Splunk Experience in more »
Manchester Area, United Kingdom Hybrid / WFH Options
Montash
SC clearance Expert in IAM – with a focus on identity governance Strong background using Sailpoint Desired Sailpoint IDN CyberArk Microsoft Entra ID Microsoft AD ServiceNow Access management module more »
SC clearance Expert in IAM – with a focus on identity governance Strong background using Sailpoint Desired Sailpoint IDN CyberArk Microsoft Entra ID Microsoft AD ServiceNow Access management module more »
projects from requirements through release and sustainment. Define metrics to measure success and enable continuous improvements to support learning and development. Support Operations including ServiceNow Change process, CMDB updates & application support process and managing incidents & achieving SLA standards.Partnering with cross-functional stakeholders to drive prioritization, On-time delivery, progress tracking more »
practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software development lifecycles and how live service performance plays an important part in that Ability to more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major incident management in more »
ServiceNow Architect Opportunity with Global Consulting Firm Robert Half is supporting a leading Global Consulting Firm in their search for a ServiceNow Architect. The selected candidate will lead a greenfield ServiceNow implementation and serve as the ITIL Subject Matter Expert (SME) going forward. Contract Assignment Details: Start Date: ASAP (subject … the project Key Responsibilities & Experience Needed: IT Service Management: Define and implement IT Service Management processes with a strong ITIL focus, utilising technology effectively. ServiceNow Expertise: Lead the architectural design and implementation of ServiceNow solutions. Minimum Viable Product: Develop a minimum viable product (MVP) within tight deadlines. Client Interaction: Conduct more »
SSPM or CSPM knowledge, policies and configurations. • API Knowledge – integration of SaaS 3rd Party applications with on-prem tooling using APIs • Knowledge of Client, ServiceNow, 0365 SaaS applications and security aspects of these applications • SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni • Strong understanding more »
SQL, Python), code version control systems (e.g. GitHub), and industry standard software development approaches.Experience with technologies such as Microsoft Azure, .Net development, Databricks, Synapse, ServiceNow, Microsoft Power Platform (including PowerApps, Power Automate and Power BI) is desirable. People & CultureEmbrace and embed our culture ambition of high challenge, high support which more »
London, England, United Kingdom Hybrid / WFH Options
Dell Technologies
in declarative code writing using Ansible within an IaC framework, understanding of state management and service discovery, and proficiency in integrating Service Catalogues (e.g., ServiceNow) for enhanced IT service delivery. Desirable Requirements Consulting experience Bachelor's degree in Computer Science, Information Technology, or related field General awareness of Dell Technologies more »
years Test Manager and Defect Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with more »
growth is a given – professionally and personally – so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as more »
Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
across the teamsEvidence of your ability to adapt approach and communication style appropriately - being able to inspire, empower and support colleagues to deliverDesirable Skills:ServiceNow knowledgeRisk and Governance managementExperience in driving and optimising data discovery strategyWhat you can expect in return:We have the scale and reach to provide you more »
in interpreting business operating models and translating them into system strategies and solutions.A successful Business Enterprise Architect will have:Experience within Business Architecture.Proficiency in ServiceNow (Snow) and CMDB.In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do more »
