Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Digital Waffle
daily IT support operations, ensuring exceptional customer service and efficient issue resolution. This role is ideal for a technically skilled individual with experience in Microsoft and Cisco technologies who also thrives in a leadership position. About the Role You'll be responsible for managing service desk performance, overseeing escalations … Ensure all inbound support requests via phone, email, live chat, and ticketing systems are handled within agreed SLAs. Technical Leadership: Provide expert guidance on Microsoft technologies, including Azure, Active Directory, Intune, and Microsoft365, while also supporting Cisco networking solutions. Incident & Escalation Handling: Take charge of … with team training, and support IT projects where needed. What You'll Need Solid experience in a technical IT support role, with expertise in Microsoft environments (Azure, Active Directory, Intune, and Microsoft365). Strong networking knowledge, including Cisco switches, firewalls, and VPNs. Proven ability to More ❯
and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft365, and various associated software. You'll handle multiple service requests with a can-do attitude, ensuring prompt and efficient resolution. What … of key products and services Ability to work flexibly in a high-pressure, fast-paced environment Microsoft Active Directory User and Group Management M365 Administration and troubleshooting Good knowledge of desktop and server Operating Systems and hardware General networking hardware, protocols, and software knowledge Good understanding of routing and More ❯
Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
MacDermid Alpha Electronics Solutions
a requirement. Who are You? Ideally, you will have: Degree or equivalent in Chemistry or relevant field/relevant experience Excellent practical experience of Microsoft365 programs Good communication and interpersonal skills Practical approach to work Independent, analytical and solution orientated Highly organised and methodical We understand More ❯
AI in the workplace. Product owner/manager relevant qualifications. Experience with company systems or similar; Figma (UI/UX design), Monday (work management), Microsoft Loop (documentation), GitHub (technical documentation), Odoo (CRM), Postman (APIs), Microsoft365 ecosystem. Owning a product requires a variety of skills and More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role. Are you a Senior IT Support Engineer with client-facing experience? Do you … will work on/off-site as business requires (no more than 1 overnight stay a quarter), Knowledge of Hyper V is required alongside O365, Azure AD, Windows Server, and Firewalls/Security. Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/… best policies and procedures. Reporting to the Technical Services Manager your responsibilities will include: Technical expertise in Windows server 2016-2022, Hyper V, Office365, Azure, Networking, Firewalls Focus on delivering excellent customer service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware More ❯
Melton Mowbray, Leicestershire, East Midlands, United Kingdom
Alphagary Ltd
and/or TPE materials Attending and supervising customer trials Traveling to foreign countries Communicating with personnel at all levels within an organisation Using Office365 applications (Outlook, Word, Excel and TEAMS) Prior experience in a related position is a pre-requisite, it is essential that the individual is a proven More ❯
software installation, security settings, and necessary configurations. Account Creation & System Configurations: Create and manage user accounts across various IT systems such as VOIP, CRM, Microsoft accounts and Azure/Entra. Ensure that group assignments and access rights align with the employee's role. System & Tool Support: Provide support and … troubleshooting for internal systems such as VOIP, CRM, Microsoft accounts/licenses, Teams, and Azure/Entra group assignments. Assist with rollouts and updates related to these systems as needed. Support the rollout and implementation of a ticketing system for IT support requests. Monitor and respond to ticketed support … in IT services. Qualifications and Skills: Proven experience in an IT support or similar technical role. Strong knowledge of Microsoft systems (Windows, Office365, Teams), Azure/Entra, and CRM platforms. Familiarity with VOIP systems, mobile device management, and other common office technologies. Experience with hardware setup More ❯
Proven experience in a similar role providing technical support in a corporate environment. 2. Strong knowledge of Microsoft Windows operating systems and Office365 suite. 3. Familiarity with common business applications and collaboration tools. 4. Excellent communication skills, both verbal and written, with the ability to communicate … service to internal stakeholders. 7. Ability to prioritise workload, multitask, and manage time effectively to meet deadlines. 8. Relevant certifications (e.g., Comp TIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential. Benefits: 1. Competitive salary and benefits package. 2. Opportunities for career development and advancement within More ❯
Report writing excellent standard of written and spoken English. Able to work under pressure and positively influence others. PC literate, especially MicrosoftOffice365 suite. Ability to manage own workload and meet all SLAs as required. Flexible approach to the role, with the ability to adapt and More ❯
IT systems and planning IT implementation. Strong project management skills Strong understanding of IT infrastructure, systems, and landscapes including Microsoft Server, Hyper-V, M365 & Cybersecurity frameworks such as CIS. Strong understanding of data analysis, hardware/software and statistics. Ability to work with a range of stakeholders throughout the More ❯