ServiceDesigner Location: Remote - mostly remote with adhoc travel to London Work Pattern: Fixed Term Contract Security Clearance: must hold active SC Clearance The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning … and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Key Responsibilities: Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Identify opportunities and analyse user needs and business … and users. Collaborate with multidisciplinary teams, effective management of stakeholders and facilitate discussions at a senior level. Rapidly design and test digital prototypes with service users. Drive awareness of service performance through data and influence the implementation of evidence-based improvements. Take the lead in advocating for best more »
A prominent IT Consultancy is seeking an SC Cleared ServiceDesigner for a permanent position. The role includes remote work with occasional visits to clients, and requires experience with the Government Digital Service (GDS). The salary is £55,000 annually, plus additional benefits. The position is … possess an active SC Clearance. Role Responsibilities: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused more »
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growly Digital Factory team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. Primary … skills and experience required: Must hold active for SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts more »
Remote work, City of London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
SC Cleared ServiceDesigner/Inside IR35/Fully Remote/6 Months I am on the lookout for an SC Cleared Service Designers to work for a digital consultancy on a 6 Month Inside IR35 Contract. Role Requirements: GDS Active SC Clearance (SC Clearance used in … the last 12 months) If you are interested in this role, please apply or email your latest CV to (url removed) ASAP! SC Cleared ServiceDesigner/Inside IR35/Fully Remote/6 Months more »
Lead ServiceDesigner's!! 📣 I have a brilliant 12 month FTC for an established ServiceDesigner You'll be working on various projects and working closely with clients and supporting the design before it's an idea. You'll be brainstorming, mapping, ideation and translating that … into design. Key Responsibilities: - Conduct research to gain a deep understanding of customer needs, behaviors, and pain points. - Collaborate with stakeholders to define service design objectives and goals. - Create and iterate on service blueprints, customer journeys, and personas. - Develop and prototype service concepts and touchpoints. - Test and … validate service prototypes with real users, gathering feedback for improvement. - Work closely with product managers, UX/UI designers, and developers to ensure seamless implementation of service designs. - Continuously monitor and assess service performance, making data-driven recommendations for enhancements. - Stay updated on industry trends, best practices more »