Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Knowledge: ? Ability to communicate well with non-technical customers, vendors, non-technical end users and colleagues Knowledge, understanding off Windows and Mac operating systems Microsoft365 knowledge Problem solving skills Passion for IT Grade 4/C in Maths & Grade 5/C in English Your Training … deepen your expertise, positioning you as a true leader in your field. The Be-Spoke and Expert modules you will complete are: MS-900 Microsoft365 Fundamentals - Demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity, compliance and collaboration among on-site, remote, and hybrid more »
Prescot, Merseyside, North West, United Kingdom Hybrid / WFH Options
Certes IT Service Solutions
work with other members of the department and external third parties to do so. In addition, this role provides support for MicrosoftOffice365 and Microsoft Service products, Remote Desktop Services, PCs, printers, laptops, mobile devices, computer and network equipment. Essential skills & experience required: As the … understanding of the system administration and user support for a good selection of the following: Microsoft Exchange, Routing and switching, Wireless networking, Office365 services and applications, Microsoft Windows Server 2016/2022, Active Directory and Azure AD and Entra AD, Microsoft SQL Server, IT more »
updates, backups, and security checks. Classroom Technology: Maintain and support classroom technology such as projectors, smartboards, and AV equipment. Assist with educational platforms like Microsoft Teams and Google Classroom. Administrative Support: Manage inventory of ICT equipment, including logging and tracking hardware and software licenses. Document processes and create user … are: SC - 900 Security, Compliance and Identity Fundamentals: Provides learners with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. Learners should be familiar with Microsoft Azure and Microsoft365 and looking to understand how Microsoft SCI solutions more »
Keep up to date on infrastructure and security trends and developments. Essential A strong understanding of VMware management and maintenance. A strong understanding of Microsoft Azure including Entra and application configuration. A strong understanding of Microsoft Server technologies and associated services, including Server 2016, 2019 and 2022. A … networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. An understanding of Disaster Recovery and High Availability technologies. Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. Windows file services including DFSR. A strong understanding of applications, HA technologies and … time, and task management. Desirable ITIL v3 Foundation Microsoft Certified: AZ-900, Microsoft Certified: AZ-104,Microsoft Certified: AZ-700 Office365 - Exchange online/Teams/Intune Microsoft Single Sign on (Native Azure/SAML) and Multi-Factor Authentication Microsoft Azure, including more »
in a similar Service Desk or 1st/2nd line IT support role - Strong stakeholder management experience - Proficiency in ITSM software, Google Apps/O365, Windows OS (10/11) - Experience with Android/iOS, MDM solutions, Active Directory - Knowledge of VOIP systems, Windows Server, desktop deployment - Advantageous: Citrix, VMWare more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Reed Technology
Line level IT support role Excellent communication skills, both written and verbal. Knowledge of, but not limited to: Internal and External Client facing Software O365 application suite Windows 10/11 SharePoint (Client Portals) Desirable Active Directory ITIL foundation more »
customer service with a focus on problem-solving. Requirements: Previous experience in a 2nd line IT support role. Strong knowledge of Windows OS, Office365 stack, and network troubleshooting. Other applications and technologies including virtualisation, cloud support Excellent communication skills and a customer-focused approach. Ability to work more »
Liverpool, England, United Kingdom Hybrid / WFH Options
EA First
ITIL or similar ESSENTIAL: Technical knowledge of client and server OSs (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, O365) ESSENTIAL: Experience working with Powershell and Automation ESSENTIAL: Knowledge of Backup & Restore Processes - DESIRABLE: Experience in a fast paced industrial or manufacturing industry DESIRABLE: IT more »
teams to deliver success · Highly developed interpersonal, advocacy and communication skills to work effectively with individuals, teams and senior Stakeholders. · Excellent technical (MS Office365, Project, Visio, Excel, SharePoint etc.) and presentation skills · Strong analytical skills with an organised and systematic approach and an ability to accommodate a more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Devonshire Hayes Recruitment
the IT vision. Contribute to knowledge transfer and move repetitive tasks to service desk teams where possible. Essential Skills Strong expertise in VMware management, Microsoft Azure, and Microsoft Server technologies (Server 2016, 2019, 2022). Networking knowledge for troubleshooting and routing; basic switch configuration desirable. Familiarity with disaster … recovery and high-availability technologies. Proficiency in Microsoft Active Directory, DNS, DHCP, and Windows file services. Experience with monitoring tools (e.g., SolarWinds) and telephony systems (SIP trunking, routing). Analytical skills and experience with … change/problem management processes. Desirable Skills ITIL v3 Foundation certification. Certifications such as AZ-900, AZ-104, or AZ-700. Knowledge of Office365, VMware VSAN, and data centre technologies. Familiarity with cyber security, iManage10, Remote Desktop Services, and FortiGate firewalls. Benefits Annual Leave: Starting at more »
deliver high-quality solutions consistently. Critical Competencies: Minimum 1 year working in a support role Active Directory Windows 10/11 operating systems Office365 VoIP Telephony Linux and Mac support Excellent customer service skills Anti-malware solution support An appropriate qualifications would also be a bonus. This more »
help with processes Prioritising and managing many open cases at one time Technical and personal requirements: Active Directory - password resets, adding users etc Office365 Administration & applications Knowledge of basic networking inc protocols Windows Operating Systems and Server support Excellent diagnostic and problem solving skills Good communication skills more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Henderson Scott
oral and written communication * A leader that is a people person, driven to meet and exceed targets and goals * Technical Knowledge is a bonus - Microsoft365 package, Apple, Google workspace, General PC and Laptop troubleshooting and configuration etc Location: Liverpool Work Pattern: 8:30am - 5:30pm Monday more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Forward Role
NIST, NCSC, MITRE ATT&CK, and CIS, and their practical applications. Strong knowledge of Azure Cloud platform security tools and assets. Familiarity with Office365 Security suites and Endpoint Security solutions. Awareness of emerging cybersecurity trends. This role offers the opportunity to work in a dynamic environment, ensuring more »
need to drive around L1 postcode and occasionally to Ellesmere Port**** 2nd Line Support, L2 Engineer, 1st to 3rd line work, Networking, Windows/Microsoft, Server, Server Builds & Migrations, Networking protocols (TCP/IP, DNS, DHCP, VPN) , VLAN. Any experience within the Educational sector or MSP would be desirable. … as it won't always be the high level jobs you are required for. Responsibilities: 1st, 2nd and some 3rd Line Duties Windows Server O365 Networking duties (LAN/VLAN) Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Install, configure, and maintain computer systems … with company policies. Respond to IT support tickets and service requests 2nd Line Support, L2 Engineer, 1st to 3rd line work, Networking, Windows/Microsoft, Server, Server Builds & Migrations, Networking protocols (TCP/IP, DNS, DHCP, VPN) , VLAN. Any experience within the Educational sector or MSP would be desirable. more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
VIQU Limited
Desk. The successful 1st Line Support will have previous experience within IT Support, and will be providing both remote and onsite support in a Microsoft environment. … Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment: Windows 10 Office365 Exchange Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of more »