1 to 2 of 2 Analytical Skills Jobs in Mid Wales

line queries received from various sources, such as telephone, email, social media and self-service and to be successful you should have strong communication skills, both oral and written, and a passion for customer care. Role Main duties will include: As a trainee member of the Service Centre team … you will learn skills necessary for delivering high quality advice and support to staff and students of King’s College London, providing an exceptional personalised service for IT and FM related issues, whilst completing your vocational qualification. The Service Desk is responsible for handling front line queries received from … various sources, such as telephone, email, social media and self-service and to be successful you should have strong communication skills, both oral and written, and a passion for customer care. You should have confidence interacting with users of various technical skill levels, remaining calm and courteous whilst working more »

and assist in the update or creation of required documentation. Build relationships with external and internal stakeholders. Must have the willingness to develop new skills and take on new challenges. Travel to other sites (London and surrounding areas) will be required from time to time. Good interpersonal skills are essential for written, oral and face to face communications, both within Technology and the business. Identify and communicate risks and opportunities. Key skills and experience required (E) – Essential (D) – Desirable Experience: Confident to challenge, question and improve current working methods and processes where necessary for the benefit … A good working knowledge of Windows and Mac operating systems (D) Hardworking and have an excellent attention to detail with organisational and process design skills (E). Good communication and analytical skills (E). Ability to write technical documentation (D) Diligent and thorough approach to problem solving more »